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关于肖尔迪奇市政厅酒店的点评

5 out of 5
肖尔迪奇市政厅酒店
Patriot Square, Bethnal Green, London, England

点评

9.0

非常棒

10 分 - 超赞。665 条好评，共有 1002 条点评" "
8 分 - 还可以。225 条好评，共有 1002 条点评" "
6 分 - 一般。62 条好评，共有 1002 条点评" "
4 分 - 很差。29 条好评，共有 1002 条点评" "
2 分 - 糟糕。21 条好评，共有 1002 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

8.8/10

服务设施

9.2/10

住宿条件和设施

8.4/10

环保

点评

8/10 还可以

真实旅客

满意：员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

10/10 超赞

真实旅客

2018 年 10 月入住 6 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
舒適清潔，值得推薦
床鋪舒適，有非常清潔的浴缸浸浴。
2018 年 9 月入住 6 晚

10/10 超赞

Louisa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
家居型設計感十足的小公寓
這次在英國停留八天，全程都入住Town Hall&Apartment,在一天的旅遊後，可以獲得完全的休息，附設的小廚房和洗烘衣機幫助很大，是個物超所值的好選擇！

10/10 超赞

wai han

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
滿意

10/10 超赞

Stylish traveller，HK

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice historic apartment hotel
Highly recommend this apartment hotel especially if you are traveling with kids or you need roomy hotel rooms. Very nicely design remodelled from a historic town hall, the historic taste works very well with its modernized style. This is what I like the most. I chose a 1-bedroom apartment which is very roomy, and equipped with a full kitchen and utensil that you need. Very friendly staff and restaurant. 5 min walk to tube station and bus stops, but it is not at central London. With its price I think it is a good value selection.

10/10 超赞

Alan Wong，Hong Kong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel
A good renovation from an old Town Hall into a contemporary hotel. Love the whole design and experience. The washing machine in the room is one of the key feature for my long business trip.

10/10 超赞

Paul

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

JIMMY

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

meiling

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
excellent
近期最佳的住宿體驗。公寓式房間, 大小及設計均舒適, 餐飲令人驚豔。

8/10 还可以

Ayisha

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I found this historic space rich in art and culture. It's location is nestled in existing communities that allows for a rich experience. Bethnal Green is a cultural dream
2024 年 5 月入住 2 晚

10/10 超赞

Damian

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel and fantastic staff
2024 年 5 月入住 1 晚

10/10 超赞

janiemarr

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
nice jr. suite, with full kitchen, sunblocking curtains, good bathroom, need more closet, drawer space.
2024 年 4 月入住 3 晚

10/10 超赞

Richard

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

4/10 很差

Juha

满意：清洁度
不满意：住宿条件和设施，员工和服务
2024 年 4 月入住 3 晚

8/10 还可以

mark

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Best hotels in the area. For the price it was fine
2024 年 3 月入住 1 晚

10/10 超赞

simon

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Near the Bethnal Green tube stop easy access into London’s main attraction on the central Line. 50m from the V&A kids museum and lots of good restaurants across the road. The pool and gym are great and the rooms (suite with kitchen) was excellent value
2024 年 3 月入住 2 晚

4/10 很差

Thomas

与配偶出行
不满意：员工和服务
Unfortunately myself and my wife were disappointed with our stay. We are still waiting back for an e mail from the manager as we wrote a long list of issues we encountered during our stay. We never like writing bad reviews but after not having a reply for 2 months after our stay we are forced too. - Bed was uncomfortable (had to move) - Nearly all the wardrobe doors were falling off - Metal angles on the corners were coming off ( this got duct taped back!- not exactly 4 star standard) - The Pool was cold and pump didn’t seem to be working or on as hair was floating on the surface (nobody else in there ) - No handle in the male changing room for the swimming pool. All in all it was a shame we had this experience as the hotel is nice but just needs a lot of TLC and better customer service it seems. Once again upset we had to write a bad review

6/10 一般

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Historical, beautiful, too expensive and lacking
Pros: excellent historical building with loads of original features. Staff very friendly and helpful. Cons: stayed on a Monday, and this is an expensive "experience" hotel, yet all the bars or places you could sit and have a drink as a resident inside were closed. All day long. So it cost you a fortune and all you have is your room. Felt conned to be honest, was staying as special treat for big birthday celebration and visit to my roots. Further, despite nowhere to run up "incidentals", they insist on taking £50 off you at check in. As only had contactless on phone, this means they actually charge you £50, to be refunded on exit. I objected to this, saying I would pay if used the the non existent services, but they insisted it was policy. Overall: it's a beautiful hotel let down by super high prices in one of the country's most deprived areas (I grew up here, in the flats opposite). This place should be accessible to people, almost like a museum. Instead it is so ridiculously priced that anyone who is not rich are priced out of of it. Big shame.
2024 年 1 月入住 1 晚

10/10 超赞

Andreia

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

8/10 还可以

Adam

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Cool design!
Loved the big room and design of the hotel.
2023 年 10 月入住 3 晚

8/10 还可以

Josee，Nassau

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel room was huge with a living area and kitchenette and separate bedroom. The bathroom was very big with really nice toiletries.
2023 年 11 月入住 1 晚

6/10 一般

Edwin，Dallas

满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
The property looks great but rooms are in need of serious attention; we had to move room twice - the first because window curtain didn’t fully close allowing in light; second room change due to broken A/C. The third room also had an A/C issue but at that point not worth moving again. The hotel clearly needs to audit the condition/functionality of its rooms - the staff try manage the issues as they arise but this is a matter of property condition and ownership. Running down such a great asset makes little sense.
2023 年 11 月入住 3 晚

6/10 一般

Isobella

与配偶出行
满意：服务设施，员工和服务
Lovely building but accommodation is not up to a premium standard. Heating very high 25 degrees and difficult to adjust, basic items like bed side table absent, kitchen not equipped well, bathroom a little grotty. Good selection of toiletries but it’d take useful bedside tables over a free moisturiser!
2023 年 11 月入住 1 晚

4/10 很差

Nicola

满意：清洁度
Unfortunately there was a film crew using the hotel which created a fair bit of noise from 7am. The car alarm that was going off all night didn’t help.
2023 年 11 月入住 1 晚
Geeta (DOSM) 于 2023年11月23日 的回复
Dear Nicola, I am sorry to read about your stay with us. Yes indeed we do have a filming crew currently with us and we have spoken to them regarding being not disruptive and generally they have adhered to our directive. I sincerely apologise on behalf of our hotel that your stay was not as it should have been. With regards to the car alarm going off on the street, external to the hotel, it was very unfortunate that your sleep may have been been disrupted. These are not normal occurrences and I do hope that you will return to Town Hall Hotel again and all our hospitality, we would be delighted to welcome you back.

10/10 超赞

Paulina

与家人出行, 团体旅客, 商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
Beautiful hotel!
I loved my stay at Town Hall Hotel. Friendly and helpful staff. Modern and stylish rooms. Amazing pool and well-equipped gym. I will be definitely coming back!
2023 年 11 月入住 2 晚

8/10 还可以

Eugene

Lots of different spaces in the building
2023 年 11 月入住 2 晚

10/10 超赞

Amir

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent stay. Only problem is parking
2023 年 11 月入住 1 晚

10/10 超赞

Esther

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Arnold JM van der

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Stay number 20 should say it all. A gem. Great hotel with friendly and supportive staff in an up-and-coming neighborhood in East London. Fantastic located one underground stop from the City.
2023 年 10 月入住 3 晚

8/10 还可以

Pauline

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚

10/10 超赞

John

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very pleasant experience. Deluxe 1 bedroom. Nice size. All staff very nice and accommodating!!
2023 年 10 月入住 3 晚

10/10 超赞

Nick

2023 年 10 月入住 3 晚

8/10 还可以

Aptitude Software

2023 年 10 月入住 1 晚

4/10 很差

Alice

与家人及幼儿出行, 团体旅客
不满意：住宿条件和设施，员工和服务
The pool was closed for maintenance and we had no prior warning. Front desk staff unbothered to the point of rude and a bit sarcastic. Letting down the impression to the other great staff in the bar/room service teams. I came with a baby on my own in the room for my birthday and other girl friends who’d booked their own rooms - my husband had sent flowers and champagne to my room so the staff knew this. No cot was ready. No one so much as held a door open and I was in a far flung wing of the building with 7 heavy fire doors to navigate. It was also the worst possible room for being with a baby - loud both from the street and foyer, bed on an odd glass mezzanine with a sunken bath that didn’t drain properly. Huge room but the shower was an over the bath one in the middle of the bedroom next to the bed and zero lamps or soft lighting, just clinical white overhead lights throughout. A crime against interior design and good taste but also so impractical in every way. Dressing gowns in the room but mine had a huge stain on it. It was just one night and my friends rooms were better/more normal but in general it was quite shocking. I planned to tell staff on my way out but actually they couldn’t have cared any less whether we had a good stay or not so I left it. I’ve stayed before and had a great time so I’m not sure why or how it’s gone so downhill. Maybe best to go for a cheaper room - this was a jr suite and I’ve honestly had better service at a premier inn
2023 年 10 月入住 1 晚

2/10 糟糕

Jonathan

2023 年 10 月入住 1 晚

10/10 超赞

Cara

2023 年 9 月入住 1 晚

4/10 很差

真实旅客

商务旅客
不满意：客房舒适度，员工和服务
Terrible - so much wrong with this hotel
Terrible stay. So much wrong with this hotel. Service is poor and not welcoming. The hotel itself is not at all comfortable. The amenities are close to non-existent and the rooms are poorly maintained. Water damage and rotten frames in the bathroom, marks all over the walls, noisy air-conditioning, lights not all working, curtains that don't draw together, TV barely still attached to the wall - the list goes on. The design of the room is also completely bizarre - clear glass wall between toilet & shower and overseen by the outlooking window which means for any privacy you have to close the curtains for the room every time you wish to us the bathroom. No power sockets near he so called desk that is barely big enough to sit a laptop. Just terrible. The hotel apparently has a bar/lounge but was informed it is closed to a private event for both nights I was there, basically meaning that they value their special events more than their hotel guests paying 5* prices to stay at the property. Room service non-existent after 8pm. Pool also closed. Finally to top it off they sneakily apply 15% "service fee" to the check out invoice that they slide under your door before you depart. When queried this is apparently a discretional tip! Absolutely awful. Cannot more strongly discourage people from staying at this hotel. They do not deserve the business and quite how it claims to be a 5* hotel I do not know. The Moxy is 100 times more comfortable!
2023 年 9 月入住 2 晚

6/10 一般

真实旅客

满意：客房舒适度，住宿条件和设施
不满意：员工和服务
Slighty disappointed by service.
The rooms are spacious and it wasnt noisy. The location isnt close to anything much. When we didnt like the room (Junior Suite Delux) and were offered a double room instead (which we took) we were not offered a partial refund or even just a free drink at the bar - just a solid, no - somewhat lacking in customer service.
2023 年 9 月入住 1 晚

10/10 超赞

Angela

2023 年 9 月入住 8 晚

10/10 超赞

Jonathan

2023 年 9 月入住 1 晚

6/10 一般

Zoe

2023 年 9 月入住 1 晚

10/10 超赞

Katie

2023 年 9 月入住 4 晚

10/10 超赞

Jacqueline

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
One of the best hotels in London I’ve stayed in. Fabulous building beautifully restored. The suite was amazing and absolutely perfect for us. Staff so helpful and kind. Can’t wait to go back!
2023 年 8 月入住 4 晚

10/10 超赞

Tenneh

2023 年 8 月入住 5 晚

8/10 还可以

Paul

商务旅客
满意：员工和服务，清洁度
Looks amazing on the photos but it’s not quite as luxurious as it makes out despite the main building being impressive. I booked a deluxe one bedroom suite and the room they put me in was anything but deluxe. Charity shop furniture, bathroom fittings hanging off the wall. They put me into a different room which looked like the one I booked on Expedia. But still had a rickety bed but the sheets and pillows were fantastic. Pool area was nice, just big enough to swim but mostly for floating around Was a bit surprised to have a bill put through my door before checkout with a service charge to pay for each night. Plus a service charge for me walking to the bar to collect a bottle of wine to take to the room. Overall a pleasant stay but wouldn’t rush back
2023 年 8 月入住 2 晚

10/10 超赞

Sophie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel. Lovely reception staff.
2023 年 8 月入住 1 晚

2/10 糟糕

Rasha

2023 年 8 月入住 2 晚

8/10 还可以

Manohari，Camberwell

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Property was quite unique but lacked laundry facility within room.
2023 年 8 月入住 3 晚