The initial check in was ok, but when we entered the home, we encountered several things that were upsetting and unacceptable. There were spiders on one of the beds, There was hair on the sheets and blood-stains on the comforters & 2 of the mattresses (of which my husband and I had to flip the mattress over in order to get some sleep). After reaching out to the host as well as the owner of the property sending him pictures & making him aware of the situation, there was no reply as to how he could make our stay better. This was one of the worst experiences I've had with a rental on VRBO. I'd like to be refunded!!!