Free WiFi, bed sheets

Reviews of Welcome Inn on Colorado Blvd

2 out of 5
Welcome Inn on Colorado Blvd
1840 Colorado Blvd., Los Angeles, CA

Reviews

7.6

Good

Rating 10 - Excellent. 266 out of 735 reviews" "
Rating 8 - Good. 203 out of 735 reviews" "
Rating 6 - Okay. 123 out of 735 reviews" "
Rating 4 - Poor. 69 out of 735 reviews" "
Rating 2 - Terrible. 74 out of 735 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for a budget motel. Immaculate bedding, towels, and fridge. Helpful staff. Easy walk to Trader Joe's and fast food options. On public transportation routes. So quiet and peaceful.
Stayed 3 nights in Apr 2024

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Very good experience. Highly recommended.
Stayed 2 nights in May 2024

4/10 Poor

Xiao Qing

Travelled with family
Disliked: Amenities, property conditions & facilities
The amenity is very very limited. No kettle or coffee brew facility. No power plug in bathroom.
Stayed 2 nights in Apr 2024
Response from Welcome Inn Management on 3 May 2024
Dear Xiao Qing,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the limited amenities in your room. We understand the importance of having access to necessities like a kettle or coffee brew facility and power plugs in the bathroom. Your comments are valuable, and we will consider them as we strive to enhance our guest experience. If there's anything else we can do to improve your stay or if you have any further suggestions, please don't hesitate to let us know. We appreciate your input and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Welcome Inn Management

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Welcome Inn Management on 30 Apr 2024
Dear Denise,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Welcome Inn. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Welcome Inn hotel soon!Thank You,Welcome Inn Management

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for what it is. It’s a motel, and I would say one of the better motels. Front desk was friendly. Beds were comfortable. Property is pretty clean. Overall good experience.
Stayed 1 night in Apr 2024
Response from Welcome Inn Management on 30 Apr 2024
Dear Joel,We're thrilled to hear that you had a very good experience during your stay with us! As a motel, we strive to provide the best possible experience for our guests, and we're glad that you found our property to be one of the better ones. It's fantastic that you found our front desk staff friendly, the beds comfortable, and the property clean. Your positive feedback means a lot to us, and we appreciate you taking the time to share your experience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit in the future! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Thank You,Welcome Inn Management

10/10 Excellent

Margaret

Liked: Cleanliness, amenities
Very near groceries, fast food and public transportation. Felt very safe.
Stayed 4 nights in Apr 2024
Response from Welcome Inn Management on 30 Apr 2024
Dear Margaret,We're delighted you found our hotel conveniently located near groceries, fast food options, and public transportation. Ensuring our guests feel safe and comfortable during their stay is one of our top priorities, and we're glad that you thought secure while staying with us. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank You,Welcome Inn Management

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Welcome Inn Management on 30 Apr 2024
Dear Jeff,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Welcome Inn Management

10/10 Excellent

Bette

Liked: Cleanliness, staff & service, property conditions & facilities
I think for the cost it's worth it. It was a cozy room in a nice area. Worth the cost.
Stayed 2 nights in Apr 2024
Response from Welcome Inn Management on 30 Apr 2024
Dear Bette,We're pleased to hear that you found our hotel worth the cost, especially considering the cozy room and the nice area. Providing a comfortable and enjoyable stay at a fair price is important to us, and we're glad we could meet your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank You,Welcome Inn Management

2/10 Terrible

Elizabeth

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even tho the prices are affordable I believe that the owner needs to remodel or update the amenities, there is no hangers in the closet, only one trash can that is placed in the restroom, no hand towels or wash cloths provided, remote control for tv without cover, bad odor, and the bed frame all loose, furniture super old, I been there so many times but unfortunately of course everything is getting worse without pay attention to their guests confort, the rooms didn’t look like that before, I already saw an other guest complaining about it as soonest they check in.
Stayed 1 night in Apr 2024
Response from Welcome Inn Management on 23 Apr 2024
Dear Elizabeth,We apologize for the disappointing experience you had during your recent stay. Your feedback about the room's lack of amenities, odor, and condition is concerning and not reflective of the standards we aim to uphold. We take guest comfort and satisfaction seriously and will promptly address these issues with our team. Your loyalty as a repeat guest is important to us, and we're committed to making improvements to ensure a better experience for you and our future guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future. If you have any further concerns or questions, please don't hesitate to contact us.Sincerely,Welcome Inn Management

4/10 Poor

irenke fodor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Welcome Inn Management on 24 Apr 2024
Dear Guest,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay.  We would love to know what went wrong during your visit to ensure a better experience for all our guests.Thank You,Welcome Inn Management

10/10 Excellent

Joseph

Stayed 1 night in Apr 2024
Response from Welcome Inn Management on 22 Apr 2024
Dear Joseph,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Welcome Inn. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Welcome Inn hotel soon!Thank You,Welcome Inn Management

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a nice place for the price. I got a very reasonable price and it's a nice clean bed and bathroom. And there's a few restaurants walking distance.
Stayed 1 night in Apr 2024
Response from Welcome Inn Management on 19 Apr 2024
Dear Christine,We're delighted you found our hotel an excellent place for the price! We value providing a clean and comfortable experience at a reasonable rate. It's great to know that you enjoyed the amenities and nearby restaurants. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future!Thank You,Welcome Inn Management

10/10 Excellent

Brenda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
close se to many great restaurants, parks and my relatives. it was like being in a smaller toen not in the heart of LA
Stayed 2 nights in Apr 2024
Response from Welcome Inn Management on 18 Apr 2024
Dear Brenda,We're delighted you enjoyed our location, which is close to many great restaurants, parks, and your relatives. We aim to provide a peaceful retreat away from the hustle and bustle of downtown LA, and we're glad you felt like you were in a smaller town during your stay. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future! If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know.Thank You,Welcome Inn Management

10/10 Excellent

Ben

Liked: Staff & service, property conditions & facilities
Great place
Stayed 2 nights in Apr 2024
Response from Welcome Inn Management on 16 Apr 2024
Dear Ben,We're thrilled to hear that you enjoyed your stay with us! Thank you for choosing our hotel, and we're delighted that you had a great experience. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.We look forward to welcoming you back soon!Thank You,Welcome Inn Management

4/10 Poor

Antonio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not exactly clean and tidy with broken hangers left in the closet and cracked floorboards with debris on the floor. Beds were comfy though
Stayed 2 nights in Apr 2024
Response from Welcome Inn Management on 15 Apr 2024
Dear Antonio,We appreciate your feedback regarding your recent stay with us.  We apologize for the cleanliness issues you encountered, including broken hangers and debris on the floor.  This does not reflect the high standards we aim to maintain for our guests. Please rest assured that we will address these issues with our housekeeping team to rectify them promptly. We're glad to hear that you found the beds comfortable, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Thank you for bringing these concerns to our attention.Sincerely,,Welcome Inn Management

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Welcome Inn Management on 12 Apr 2024
Dear Jeff,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Welcome Inn. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Welcome Inn hotel soon!Thank You,Welcome Inn Management

10/10 Excellent

marieth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying here, unfortunately we only stayed 1one but we had a great experience. It was a last minute stay and thankfully we were told check in ended at 8pm so we were there before the office closed. The room was clean and has everything we needed for our stay. The room was clean and there was a lot of parking.
Stayed 1 night in Mar 2024
Response from Welcome Inn Management on 29 Mar 2024
Dear Marieth,Thank you for choosing to stay with us, even on short notice! We're delighted you had a great experience during your brief stay. It's fantastic that our clean and well-equipped room met your needs, and we're glad you found plenty of parking available. We appreciate your feedback and hope to have the opportunity to welcome you back for a longer stay in the future!Thank You,Welcome Inn Management

10/10 Excellent

Ramiro

Business traveller
Liked: Cleanliness, staff & service
Nice small motel, good to sleep, and shower.
Stayed 1 night in Mar 2024
Response from Welcome Inn Management on 27 Mar 2024
Dear Ramiro,We're glad to hear that you found our motel comfortable for sleeping and showering. Providing a cozy and restful experience for our guests is important to us. If there's anything we can do to make your stay even more enjoyable in the future, please don't hesitate to let us know. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Thank You,Welcome Inn Management

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very quant place to stay. Will definitely stay again.
Stayed 1 night in Mar 2024
Response from Welcome Inn Management on 27 Mar 2024
Dear Cheryl,We're delighted to hear that you enjoyed your stay with us and found our place to be quaint!  Thank you for your kind words and for choosing to stay with us. We're thrilled that you had a positive experience, and we look forward to welcoming you back again in the future. Please let us know if you need anything or have any special requests for your next stay. We're here to ensure that your future stays are just as enjoyable.Thank You,Welcome Inn Management

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice and clean
Stayed 3 nights in Mar 2024
Response from Welcome Inn Management on 27 Mar 2024
Dear Andrea,Thank you for your feedback!  We're thrilled you found everything nice and clean during your stay. Providing a pleasant and tidy environment for our guests is our top priority. If there's anything else we can do to enhance your experience or if you have any further comments, please don't hesitate to let us know. We appreciate your support and hope to welcome you back again soon!Thank You,Welcome Inn Management

2/10 Terrible

Murad

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel does not worth the cost. The windows did not close properly. There was a smell in the room. The service was bad as the shampoo and shower gel were not renewed after one day. I did not get the receipt after I paid in person. The only good thing is the location and area.
Stayed 4 nights in Feb 2024
Response from Welcome Inn Management on 19 Mar 2024
Dear Murad,We're truly sorry to hear about the issues you encountered during your stay.  Your feedback is invaluable, and we apologize for falling short of your expectations.  Rest assured, we take your concerns seriously and will address them with our team to ensure improvements. Providing our guests with a comfortable and enjoyable experience is our top priority, and we regret that we missed the mark on this occasion. If there's anything else we can do to make things right or if you have any further concerns, please don't hesitate to contact us directly.  We appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved experience in the future.  Thank you for bringing these concerns to our attention.Sincerely,Welcome Inn Management

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when coming through L.A. Perfect all around spot.
Stayed 1 night in Mar 2024
Response from Welcome Inn Management on 14 Mar 2024
Dear Robert,We're delighted to hear that you consistently choose to stay with us when passing through L.A.!  Thank you for your loyalty and for sharing your positive feedback.  It's lovely that we've consistently provided you with a perfect experience.  We look forward to welcoming you back for many more enjoyable stays in the future!  Thank you for choosing our hotel.Thank You,Welcome Inn Management

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s a small cozy room. Looks nice outside. Comfortable pillows, towels are very small I would suggest you take your own.
Stayed 1 night in Mar 2024
Response from Welcome Inn Management on 14 Mar 2024
Dear Christina,Thank you for sharing your feedback with us.  We're glad to hear that you found the room cozy and liked our hotel's exterior appearance.  We're also pleased that you found the pillows comfortable.We apologize for any inconvenience caused by the size of the towels. Your feedback is important to us, and we will consider it as we strive to improve our amenities and services for our guests.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for another comfortable stay in the future.  If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Thank You,Welcome Inn Management

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the new go to place when we visit LA
Stayed 2 nights in Mar 2024
Response from Welcome Inn Management on 14 Mar 2024
Dear Joseph,We're thrilled you consider us your new go-to place when visiting LA!  It's lovely to know that we've made a positive impression on you and are grateful for your loyalty.  We look forward to welcoming you back for many more memorable stays in the future.  Thank you for choosing our hotel!Thank You,Welcome Inn Management

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place haves a low key feeling
Stayed 1 night in Mar 2024
Response from Welcome Inn Management on 12 Mar 2024
Dear Rachel,Thank you for sharing your feedback.  We appreciate your observation about the low-key feeling of our place.  Providing a relaxed and comfortable atmosphere for our guests is important to us, and we're glad to hear that you noticed and appreciated it.  If there's anything specific we can do to enhance your experience or if you have any suggestions for improvement, please feel free to let us know.  We're here to ensure you have a pleasant stay, and we appreciate your feedback!Thank You,Welcome Inn Management

6/10 Okay

Sarah

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bedroom inside the room had no door. I booked this room because it had a room with a door in the pictures and I have kids who are light sleepers so that was a huge bummer. $5/ night for parking. Bathroom has no where to hang towels or putb your clothes. .
Stayed 2 nights in Mar 2024
Response from Welcome Inn Management on 6 Mar 2024
Dear Sarah,Thank you for sharing your feedback with us.  We're sorry to hear that your recent stay did not meet your expectations.  We apologize for any inconvenience regarding the bedroom door and the lack of hanging space in the bathroom.  Your comments are valuable to us, and we will address these issues to ensure a better experience for future guests.  Regarding the parking fee, we strive to provide competitive rates in our area, but we will certainly review our policies.  We appreciate your patronage and hope to have the opportunity to improve your experience in the future.Sincerely,Welcome Inn Management

6/10 Okay

Wendy

Travelled with partner
.
Stayed 2 nights in Feb 2024
Response from Welcome Inn Management on 1 Mar 2024
Dear Wendy,Thank you for rating your stay at  Welcome Inn.  We are glad to learn that your stay at our Welcome Inn Hotel was good; however, we would love to know how we could've improved your experience.  Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service.Thank You,Welcome Inn Management

10/10 Excellent

Ana lizbeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean comfortable affordable place
Stayed 1 night in Feb 2024
Response from Welcome Inn Management on 1 Mar 2024
Dear Ana,Thank you for your positive feedback!  We're delighted to hear that you found our hotel to be very nice, clean, comfortable, and affordable.  Providing a pleasant and affordable stay for our guests is our top priority, and we're thrilled that we met your expectations in these areas.  If there's anything specific you enjoyed about your stay or any additional feedback you'd like to share, please don't hesitate to let us know.  We appreciate your kind words and hope to have the opportunity to welcome you back for another great stay in the future!Thank You,Welcome Inn Management

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little spot near a lot of restaurants.
Stayed 1 night in Feb 2024
Response from Welcome Inn Management on 28 Feb 2024
Dear Robert,We're glad to hear that you enjoyed our location near a variety of restaurants!  Thank you for your feedback, and we hope to welcome you back for another enjoyable stay in the future.  If you have any other comments or if there's anything we can assist you with, please don't hesitate to let us know.Thank You,Welcome Inn Management

8/10 Good

jazmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Welcome Inn Management on 27 Feb 2024
Dear Jazmin,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Thank You,Welcome Inn Management

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and staff is very nice
Stayed 1 night in Feb 2024
Response from Welcome Inn Management on 26 Feb 2024
Dear Marco,We appreciate your positive feedback!  Ensuring a serene environment is a top priority, and we're delighted to hear you found our hotel quiet.  Our dedicated staff takes pride in providing excellent service, and your kind words motivate us to maintain these standards.  If there's anything specific you enjoyed or if there are areas where we can further enhance your experience, please let us know.  We look forward to welcoming you back for another peaceful stay.  Thank you for choosing our hotel!Thank You,Welcome Inn Management

6/10 Okay

Frances

Travelled with partner
Liked: Staff & service
Stayed here recently during an event I attended in LA. Location of the property was easy to find and very safe. They have more parking in back and that felt very secure as well. If you are looking for somewhere to have a good nights sleep and a clean shower, this is the place. If you're looking for fancy, I'd search elsewhere. This did suit our needs, I will say though that the only real issue I had was that there was only 2 pillows on the bed. I am not used to this staying anywhere. I am sure I could have asked for another set but after walking all day, I was exhausted.
Stayed 1 night in Feb 2024
Response from Welcome Inn Management on 23 Feb 2024
Dear Frances,Thank you for choosing to stay with us during your recent visit to LA!  We're delighted to hear that our convenient and secure location, along with our focus on cleanliness and a good night's sleep, met your needs.  We apologize for the oversight with the number of pillows, and in the future, please don't hesitate to reach out to our friendly staff for any additional requests.  We appreciate your feedback and hope to welcome you back for another comfortable stay.Thank You,Welcome Inn Management

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is perfect for business/personal getaway times. Highly appreciate the affordability.
Stayed 1 night in Feb 2024
Response from Welcome Inn Management on 20 Feb 2024
Dear Mike,Thank you for your positive feedback!  We're delighted to hear that our pricing aligns with your budget, enhancing your business or personal getaways.  Our commitment to affordability is a core aspect of our hospitality philosophy.  We continually strive to provide exceptional value without compromising on quality, ensuring that your stay remains both enjoyable and economically advantageous.  Your appreciation fuels our dedication to delivering outstanding service at a reasonable cost.  We look forward to welcoming you back for more memorable experiences.Thank You,Welcome Inn Management

8/10 Good

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and comfortable. Front desk is very friendly.
Stayed 1 night in Feb 2024
Response from Welcome Inn Management on 19 Feb 2024
Dear Wei, We're delighted to hear you found our rooms clean and comfortable.  Providing a welcoming environment is our priority, and we're thrilled that our front desk team made a positive impression on you.  Your satisfaction is our motivation, and we look forward to exceeding your expectations on your next visit.  Thank you for choosing us for your stay.Thank You,Welcome Inn Management

2/10 Terrible

Temeka, Memphis

Disliked: Staff & service, amenities
There is a $100 deposit apparently when you check-in, besides what you have already paid. The management lives on property, but are not always around when you have an issue like people being loud and disturbing you at 6am. Both days of my stay I was woken up first by people in the room next door at 6am with loud talking and the tv then the next night the people upstairs stomped around most of the night then woke me up the next morning at 6am with banging on the floor. Honestly with the way the guy who checked me in spoke to me I felt it was him that was doing things to ruin my stay.
Stayed 2 nights in Feb 2024
Response from Welcome Inn Management on 16 Feb 2024
Dear Temeka, We sincerely apologize for the inconvenience you experienced during your stay.  The 100 deposit is a standard procedure to cover any incidental charges and is refundable upon check-out. We regret that your rest was disturbed by noise disruptions.  Our management strives to address such issues promptly, and we're sorry if we missed the mark in resolving them satisfactorily.  Your comfort is our priority, and we'll reinforce our efforts to ensure a peaceful environment for all guests.  We appreciate your feedback and will address the concerns you've raised internally.  Please consider giving us another chance to provide you with a more enjoyable stay.Sincerely,Welcome Inn Management

6/10 Okay

Isaac

Stayed 2 nights in Feb 2024
Response from Welcome Inn Management on 22 Mar 2024
Dear Issac,Thank you for leaving us a rating of your stay with us at Welcome Inn.  We work tirelessly to ensure our guests experience the best hospitality in Welcome Inn.  We also wish you could elaborate on your experience, especially where we went wrong.  We aim to provide a memorable stay, so your review helps us identify where we lack.  We hope you enjoyed our amenities and hope that you choose us again on your next visit.Thank You,Welcome Inn Management

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It’s been several times that I have frequent this hotel and never got charged for parking. I don’t know if it’s a new policy that has been implemented. If you can get back with me and let me know I would appreciate that. Thank you.
Stayed 1 night in Feb 2024
Response from Welcome Inn Management on 13 Feb 2024
Dear Elizabeth,We appreciate your continued patronage of our hotel.  Regarding parking charges, we strive to provide a seamless experience for our guests.  While our policies may occasionally evolve, we aim to communicate any changes effectively.  We'll ensure clarity on parking charges moving forward and welcome any further inquiries you may have.  Thank you for bringing this to our attention, and we look forward to serving you again soon.Thank You,Welcome Inn Management

10/10 Excellent

Vic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Welcome Inn Management on 6 Feb 2024
Dear Vic,Thank you for a Perfect Score Rating on your stay at Welcome Inn.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,Welcome Inn Management

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Ok but
Nice quiet reasonable hotel..be awzre sonerimes damage deposit needed
Stayed 1 night in Jan 2024
Response from Welcome Inn Management on 2 Feb 2024
Dear Jeffrey,Thank you for choosing our hotel!  We're delighted to hear you enjoyed the quiet ambiance and found our rates reasonable.  We appreciate your feedback regarding the occasional need for a damage deposit; this is a standard practice to ensure the upkeep of our high-quality facilities.  Rest assured, we strive to make the process as transparent as possible.  Your comfort and satisfaction are our top priorities, and we look forward to welcoming you back for another pleasant stay.Thank You,Welcome Inn Management

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little motel near a lot of restaurants.
Stayed 2 nights in Jan 2024
Response from Welcome Inn Management on 1 Feb 2024
Dear Robert,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Welcome Inn.  We work tirelessly to ensure our guests experience the best hospitality in Welcome Inn.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Welcome Inn Management

8/10 Good

Trish

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was good, the room was clean, and the bed was comfortable.
Stayed 1 night in Jan 2024
Response from Welcome Inn Management on 30 Jan 2024
Dear Trish,We're delighted to hear you enjoyed your stay with us!  Thank you for acknowledging our well-maintained property, clean rooms, and comfortable beds.  Our team works hard to provide a positive experience for our guests.  We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Thank You,Welcome Inn Management

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grrat value
Very nice place,convenient location,very helpful staff ,overall a good value.
Stayed 1 night in Jan 2024
Response from Welcome Inn Management on 30 Jan 2024
Dear Jeffrey,We're delighted to hear you enjoyed your stay!  Thank you for highlighting our convenient location and our dedicated staff's helpfulness.  Providing excellent value and ensuring guests have a pleasant experience are our top priorities.  We look forward to welcoming you back for another enjoyable stay!Thank You,Welcome Inn Management

10/10 Excellent

Dilara

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty good for the cheap option in the area!
Stayed 2 nights in Dec 2023
Response from Welcome Inn Management on 30 Jan 2024
Dear Dilara,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Welcome Inn.  We work tirelessly to ensure our guests experience the best hospitality in Welcome Inn.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Welcome Inn Management

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice little hotel near Glendale
Stayed 1 night in Jan 2024
Response from Welcome Inn Management on 24 Jan 2024
Dear Robert,Thank you for a Perfect Score Rating on your stay at Welcome Inn.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,Welcome Inn Management

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
completely met or exceeded my expectations - front desk manager was super personable - Colorado Blvd in Eagle Rock has a very small town Main St vibe, plenty of good-looking local dining options within walking distance
Stayed 1 night in Jan 2024
Response from Welcome Inn Management on 23 Jan 2024
Dear Eric,We're delighted to hear that your expectations were not only met but exceeded during your stay!  Our front desk team takes pride in delivering a personalized and friendly experience.  Eagle Rock's charming Colorado Blvd offers a unique small-town Main St atmosphere, providing easy access to diverse local dining options.  We appreciate your positive feedback and look forward to welcoming you back for another exceptional stay.Thank You,Welcome Inn Management

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
No microwave
Stayed 1 night in Jan 2024
Response from Welcome Inn Management on 23 Jan 2024
Dear Luis,We appreciate your feedback regarding the absence of a microwave.  While we strive to provide essential amenities, we regret any inconvenience caused.  We value your input and will consider it as we continually enhance our offerings.  Please be assured that guest satisfaction is our top priority, and we hope you enjoyed the other aspects of your stay.  If there's anything else we can do to improve your experience, please don't hesitate to let us know.  Thank you for choosing our hotel, and we look forward to the opportunity to welcome you again.Thank You,Welcome Inn Management

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel. Great location near where I was working in Glendale. Definitely would stay there again.
Response from Welcome Inn Management on 22 Jan 2024
Dear Robert,We're delighted to hear you enjoyed your stay at our lovely hotel!  Our prime location in Glendale aims to provide convenience for our guests, especially those working in the area.  It's wonderful to know you appreciate the proximity to your workplace.  We look forward to welcoming you back for another enjoyable stay, ensuring your comfort and satisfaction remain our top priorities.  Thank you for choosing our hotel, and we can't wait to host you again soon!Thank You,Welcome Inn Management

2/10 Terrible

Kaitlin

Travelled with partner
Disliked: Amenities, property conditions & facilities
This places was awful as soon as we walked into the room there was horrible smell that smelled like fecies and mold or urine the carpets were disgusting most likely the smell was coming from the carpets there were stained everywhere it was absolutely disgusting I would not recommend
Stayed 1 night in Jan 2024
Response from Welcome Inn Management on 18 Jan 2024
Dear Kaitlin,We sincerely apologize for your unpleasant experience.  Our commitment is to provide a clean and comfortable environment for our guests, and we regret that we fell short during your stay.  Rest assured, we take your feedback seriously and will address the issues with our housekeeping team immediately.  We appreciate your honesty and hope you give us another chance to exceed your expectations in the future.  Your satisfaction is our priority.Sincerely,Welcome Inn Management

8/10 Good

Andria

Business traveller
Liked: Cleanliness, staff & service
Savers paradise.
The staff was great, and clean enough to feel comfortable. My neighbors were not great, they were in and out all night. The door slammed pretty hard making it hard to sleep. Several outlets didn't work and zero in the bathroom making it hard to get ready. I can't complain about the price which is why I chose the place but I'm too much of a light sleeper to stay again. Great food in the area so that was a plus.
Stayed 1 night in Jan 2024
Response from Welcome Inn Management on 16 Jan 2024
Dear Andria, Thank you for your feedback.  We appreciate your positive comments about our staff and cleanliness.  We apologize for the inconvenience caused by noisy neighbors and the slamming door.  Our maintenance team will address the outlet issue promptly.  We understand the importance of a peaceful night's sleep and regret any disturbance.  Despite these challenges, we're glad you enjoyed the local dining options. We value your input and will work towards improving our facilities.  We hope you consider giving us another chance in the future to provide a more comfortable stay.  Thank you for choosing our hotel.Thank You,Welcome Inn Management

8/10 Good

Warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good basic place to stay
Pleasant stay at a basic older motel. Beds were comfortable. Room and bathroom were clean. Make sure you remember to bring a hair dryer (we did). Parking ($5/day) was ample with additional parking in the rear. Pretty quiet with only occasional noise from the street and early trash pick-up. Only issues were the television remote did not have full function and three beer bottles left behind by a previous guest in one of the drawers. There is an excellent Thai restaurant nearby across the street and a great Chili-Burger two blocks away. Will stay here again if we return to the area.
Stayed 3 nights in Jan 2024
Response from Welcome Inn Management on 15 Jan 2024
Dear Warren, We're delighted you had a pleasant stay at our older motel.  Comfortable beds, clean rooms, and ample parking are our priorities.  We appreciate your feedback on the TV remote and apologize for any inconvenience.  Rest assured, we'll address this promptly.  Thank you for bringing it to our attention.  We strive for a pristine environment, and we're sorry for the oversight with the beer bottles.  Your positive mentions of nearby dining options are appreciated.  We look forward to welcoming you back on your next visit to the area, ensuring an even more enjoyable experience.Thank You,Welcome Inn Management