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"Great room for a great price!"

"Well run"

"Beautiful property and friendly staff! Definitely staying again on my next overnighter in pismo"

"Beautiful, clean, delicious breakfast! It was our second stay and we have another booked for the summer. "

"Great location, great views, friendly staff. Will stay again!"

"The views from our room were outstanding! I appreciated the text offer to upgrade and so glad I took it. The sunset the Saturday we were there looked like an artist rendering and doesn't even look real in the pictures."

"Great location. Beautiful views. Very nice big room. Great patio"

"We had a great time at the Madonna Inn, the only drawback was that we only stayed one night, we should have stayed longer to enjoy all that it has to offer. Next time we will definitely stay longer. It was great fun choosing our room, and am already looking forward to staying there again."

"The room was not clean when I got in. Clearly the glitter on the side table overlooked by staff. I was exhausted from driving so I just laid down and woke up because the thermostat was malfunctioning and I couldn’t get it to work so at 76 degrees I was roasting. Called the front desk at 1:00 in the morning and Adam couldn’t fix it either and started to scold me about not calling right away and why didn’t I open the window? I was exhausted and fell asleep that’s why, and I didn’t open the window because I needed quiet and I was in a room next to the elevator and people talking. He offered me another room at 1:30 in the morning and I declined because my stuff was out and that would have meant gathering everything, totally waking up and not getting proper sleep for all I had to do in the morning. How is it that a 20 year old staff gets to scold a guest about how they should behave? I called the front desk in the morning and she was equally as rude, telling me I “refused” to move IN THE MIDDLE OF THE NIGHT— Let me make this clear. I did not REFUSE. I hoped I could get through the night— What I want to know is when did Best Western make it a policy to be rude to guests and make it the guest’s fault for not being up to par. After the morning call I tried to sleep until check out, put the privacy tag on my door and just as I fell to sleep, maintenance completely ignoring my DO NOT DISTURB sign. I mean, what is this? I have to pay for rudeness and disrespect? "