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Reviews of Galt House Hotel Trademark Collection by Wyndham

4 out of 5
Galt House Hotel Trademark Collection by Wyndham
140 North Fourth Street, Louisville, KY

Reviews

8.6

Excellent

Rating 10 - Excellent. 1878 out of 3135 reviews" "
Rating 8 - Good. 678 out of 3135 reviews" "
Rating 6 - Okay. 295 out of 3135 reviews" "
Rating 4 - Poor. 159 out of 3135 reviews" "
Rating 2 - Terrible. 125 out of 3135 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

antonio

Disliked: Staff & service
Stayed 4 nights in May 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin and valet is great!
Stayed 1 night in Apr 2024

10/10 Excellent

Dina, Hardinsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable date night
Stayed 1 night in Feb 2024

10/10 Excellent

Lenora

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at Galt house, and I will definitely always consider for stays in Louisville. Concierge, valet very helpful and accommodating. Comfy rooms. Only complaint. Slow elevators.
Stayed 1 night in Apr 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No answer at front desk or bell desk ever
Stayed 1 night in May 2024

6/10 Okay

Megan C

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pool was out of order
Stayed 3 nights in Apr 2024

8/10 Good

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and location. Staff was all very friendly. No room service. No blanket on bed and no full size pillows. Would stay again
Stayed 4 nights in May 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean, quiet. Security at hotel was good.
Stayed 4 nights in May 2024

8/10 Good

Tracey

Travelled with partner
The hotel was nice and room was clean. They need more places to hang your towels in the bathroom. The parking garage was very dirty and scary. They could have used a power washer on many areas outside. It was a nice hotel but think I would choose another hotel the next time.
Stayed 3 nights in Apr 2024

10/10 Excellent

Paxton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

David, Grimsby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2024

6/10 Okay

Shelby

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
At this price we should not have had to do plumbing work. We had to put the trash can under the bathroom sink drain after we used all the towels. Nor should we have had to pay for breakfast every time. Being a host hotel for the marathon the expo was a considerable distance away which cost 2 rides by Lyft.
Stayed 5 nights in Apr 2024

10/10 Excellent

Brian, Crestwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel. We stayed in a very spacious suite and one of the biggest I have stayed in. Room was clean, great amenities, and great hot water pressure which is always a big deal for me at hotels. The check in prices was seamless and no issues at check in. This hotel is the only riverfront hotel available in Louisville and it’s close walking distance to great restaurants, shops and bars.
Stayed 1 night in Apr 2024

10/10 Excellent

Sadaf

Liked: Cleanliness, amenities
Great place, go for the queen deluxe
Stayed 2 nights in Apr 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect hotel for people in town for the Derby Marathon. Good location, great staff, and quiet facility.
Stayed 2 nights in Apr 2024

2/10 Terrible

Afiya, Versailles

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Houssain the bellhop was rude and rushed us when we had more than enough time. Then he left our bags on the side of the walk way and went in to help other people. (there was no one waiting) They did not have comforters and the air would not change. The beds were hard and felt like stowaway bed. It was about 10:50ish I called for valet which was pleasant. I did speak with a manager named Benard I think he did listen to my issues but offered no resolution or compensation.
Stayed 1 night in Apr 2024

10/10 Excellent

Gabriela

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to downtown attractions
Stayed 1 night in Apr 2024

8/10 Good

Mary Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel it self was nice- not a lot of choices for eating and the river front wasn't very clean as it has been in past years. Otherwise Thunder was great as usual
Stayed 2 nights in Apr 2024

8/10 Good

Elizabeth Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in general, but do not book a room on the 24th floor underneath the Swizzle rotating restaurant. The noise from above was horrible into the late evening & started back up at 6:30am with what must be cleaning & prep. Nice view, nice room, great staff, but no sleep.
Stayed 1 night in Apr 2024

8/10 Good

Betsy

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Caleb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. We had a nice view of the city
Stayed 1 night in Feb 2024

8/10 Good

Larry

Business traveller
Liked: Cleanliness
Very noisy with highway nearby.
Stayed 4 nights in Apr 2024

6/10 Okay

Roxana

Travelled with group
Liked: Staff & service, property conditions & facilities
The check-in process was quick and smooth. I was in my room within 10 minutes of arriving. The lobby was nice and it was easy to find my way around the hotel. However, the room had a bad smell. It smelled like someone had been in our room cooking fish. We sprayed air freshener and pushed through it. My friends and I just needed somewhere to get ready and sleep for the night. Had it been a longer stay I would have asked to be changed to a different room. I was attending a concert at the KFC Yum center and the skywalk made it so incredibly convenient to get there. That was honestly my favorite part. I don’t know if the room we stayed in doesn’t get booked often because we had other friends stay in a different room and they didn’t notice any smells. I would be willing to give this hotel another try but stay in a different room.
Stayed 1 night in Apr 2024

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Dec 2023

6/10 Okay

Nate, Pittsburgh

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I was underwhelmed by the staff knowledge at check in. I had to ask for the bracelet that allowed guests on property later in my weekend stay and the lady looked at me as if she had no idea what was going on.
Stayed 3 nights in Apr 2024

8/10 Good

Elizabeth

Stayed 2 nights in Apr 2024

10/10 Excellent

Yvon

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 2 nights in Apr 2024

10/10 Excellent

Judith

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a fabulous time!
Stayed 2 nights in Apr 2024

10/10 Excellent

Lynda, Louisville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping and custodial staff were very nice and accommodating. Plenty of restaurants within the 2 buildings and close facilities. It was a very nice experience. Easy checkin and check out.
Stayed 2 nights in Apr 2024

6/10 Okay

Mark

Stayed 1 night in Apr 2024

10/10 Excellent

Brook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized rooms
Stayed 2 nights in Apr 2024

10/10 Excellent

Romelia, Freeport

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Excellent. Recomendable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tomalyn

Stayed 2 nights in Apr 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness
A
Stayed 2 nights in Apr 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
On the water front. Close to dining.
Stayed 1 night in Apr 2024

10/10 Excellent

Calsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place will definitely be back
Stayed 1 night in Apr 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of the Galt House and the area around it. The Swizzler restaurant and it's staff, the views from my room.
Stayed 3 nights in Apr 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its great at New Years!!
Stayed 1 night in Dec 2023

6/10 Okay

Sara

Stayed 1 night in Apr 2024

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable. Within easy walking distance of my meeting.
Stayed 1 night in Apr 2024

6/10 Okay

John

Travelled with family, Travelled with group
Disliked: Staff & service
The property average with normal amenities and no microwave. The front desk staff was inattentive and unprofessional. There was a fire alarm as we walked into the hotel and no one directed us as to what to do or go next. The front desk attendants looked as us and walked away. Most likely will not stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near riverside
Stayed 4 nights in Apr 2024

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the apartment we were given because of the issue with our 2nd room not being ready which was to be an adjoining room. The manager was very nice and accommodating. Bernard was wonderful and took care of us moving our belongings from the one room to the apartment. The view was amazing!
Stayed 1 night in Apr 2024

10/10 Excellent

Joanna

Liked: Cleanliness
Stayed 2 nights in Apr 2024

2/10 Terrible

Philip

Stayed 1 night in Apr 2024