Three-night stay with three rooms booked, had no air conditioning for entire stay, plus no hot water until last day. Room temperatures reached 82F inside, This was blamed on Island work, but every facility and hotel around this facility had air conditioning and hot water, including Royal Islander's other site across the street which was not available or even offered. At check in we were told this was a problem for a couple of days prior to arriving, and we would be responsible for finding another place to stay with very little help or direction. Rooms were paid well in advance and paid in full through Expedia and any cancelation or refund would not be their responsibility. Coming down to SXM for over 25 years, and this was one of the worst if not worst stays due to the conditions that were not fixed and the customer service that should have been more proactive with updates throughout stay.