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Grand Hotel National

5.0 star property
Luxury lakefront hotel near Chapel Bridge
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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Grand Hotel National

Photo gallery for Grand Hotel National

Front of property
Water view
Front of property
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Restaurant

Overview of Grand Hotel National

Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Your area essentials

Haldenstrasse 4, Lucerne, LU, 6006
  • Popular LocationMega Pizza Kebap1 min walk
  • Popular LocationLucerne (QLJ-Lucerne Train Station)10 min walk
  • Popular LocationLucerne Station10 min walk
  • AirportZürich (ZRH)56 min drive
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Room options

Suite, Lake View (Ritz)

cleanliness

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
  • Lake view
  • Sleeps 3
  • 2 Single Beds

Classic Room, City View

cleanliness

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, Lake View (Empire)

cleanliness

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
  • Lake view
  • Sleeps 3
  • 2 Single Beds

Superior Room, Lake View

cleanliness

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
  • Lake view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, Lake View

cleanliness

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
  • Lake view
  • Sleeps 2
  • 2 Single Beds

Superior Room, City View

cleanliness

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
  • City view
  • Sleeps 3
  • 2 Single Beds

Classic Room, Lake View

cleanliness

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Bathrobes
Private bathroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Lucerne

Located in Lucerne, Grand Hotel National is in the city centre and on the waterfront. Swiss Transportation Museum and Bourbaki Panorama are cultural highlights, and some of the area's landmarks include Chapel Bridge and Musegg Wall. Natur-Museum and Richard Wagner Museum are also worth visiting. Take in the nearby slopes with cross-country skiing, downhill skiing and snowboarding, or try out other outdoor activities such as snowshoeing.

What's nearby

  • Lion Monument - 7 min walk
  • Chapel Bridge - 10 min walk
  • KKL Lucerne - 11 min walk
  • Swiss Transportation Museum - 3 min drive
  • Chateau Guetsch - 6 min drive

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Zurich Airport (ZRH) - 58 min drive

Restaurants

  • Grand Casino Luzern - 5 min walk
  • Rebstock Hofstube - 2 min walk
  • Franz - 3 min walk
  • Schiff-Restaurant Wilhelm Tell - 3 min walk
  • Babalas Bar - 5 min walk

About this property

Grand Hotel National

Luxury hotel by the lake
Grand Hotel National is located close to Chapel Bridge, and provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a Swedish massage, reflexology or a body treatment at Harbour of Serenity, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business centre.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), bike hire and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • A ballroom, smoke-free property and a banquet hall
  • Guest reviews give good marks for the helpful staff and location
Room features
All rooms are individually furnished, and feature comforts such as 24-hour room service and dressing gowns, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with designer toiletries and baths or showers
  • 40-inch flat-screen TVs with digital channels
  • Heating, daily housekeeping and desks

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CHF 35 per day; includes in/out privileges)
  • Valet parking on site (CHF 35 per night)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:00 AM: CHF 39 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Bike rentals
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 39 per person
  • Airport shuttle fee: CHF 360 per vehicle (one way)
  • Self-parking fee: CHF 35 per day (in/out privileges)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars, and is displayed on this page as 5 stars.

Property is also known as

Grand Hotel National Lucerne
Grand Hotel National
Grand National Lucerne
Grand Hotel Lucerne
Grand Hotel National Hotel
Grand Hotel National Lucerne
Grand Hotel National Hotel Lucerne

Frequently asked questions

Does Grand Hotel National have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Grand Hotel National?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Grand Hotel National on 14 Apr 2024 start from HK$2,630.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel National pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Hotel National?

Self-parking is available for CHF 35 per day. Valet parking is available for CHF 35 per night.

What time is check-in at Grand Hotel National?

Check-in start time: 3 PM; check-in end time: 3 AM.

What time is check-out at Grand Hotel National?

Checkout is at noon.

Does Grand Hotel National provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 360 per vehicle applies.

Where is Grand Hotel National located?

Located in the heart of Lucerne, this luxury hotel is within a 15-minute walk of Grand Casino Lucerne and Chapel Bridge. Hofkirche and Lake Side Promenade are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) is 10 minutes by foot and Lucerne Station is 10 minutes.

Grand Hotel National Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 514 out of 699 reviews" "
Rating 8 - Good. 120 out of 699 reviews" "
Rating 6 - Okay. 46 out of 699 reviews" "
Rating 4 - Poor. 13 out of 699 reviews" "
Rating 2 - Terrible. 6 out of 699 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Shalik, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property would definitely stay again
Stayed 1 night in Jan 2024

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with outstanding staff in an excellent location. Everything within the hotel’s control was fabulous! Dinner at Juliette was excellent, highly recommend! We had some issues with noisy neighbors and smoking, but the staff did everything they could to relocate us.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality and service
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best inLuzern, spectacular room, perfect service, ideal location, wonderful food.
Stayed 3 nights in Feb 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels at which I’ve ever had the pleasure of staying. It’s beautiful, has several restaurants if you want to stay on property, the staff is fantastic and the location is perfect for walking everywhere you’d want to go in Lucerne. Highly recommend!!!
Stayed 3 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to downtown but not so close that it's too busy. View is amazing. This is a historic hotel, so the layout is a little dated, but that's part of the fun. Room was fantastic. We didn't go to the restaurants/bar that often but when we did they were good. By far the highlight is the staff who are very friendly and helpful. They gave us great tips on where to visit and how to do things. This was important since it was our first trip to Switzerland. If/when we go back to Lucerne we will definitely stay here again!
Stayed 4 nights in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a top notch stay this time
A short stay again and mostly top notch. Two areas that were not include pop music played by the Brasserie that could be heard from my room above and notably smaller breakfast selection.
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Stayed 1 night in Dec 2023

10/10 Excellent

Medhat, Niles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, very clean, pleasant staff. Spacious room. Cigar lounge.
Stayed 3 nights in Dec 2023