Old building, always heard escalator operating noice. However very convenient to Lyon train, tram, subway and airport express station.
CHUNG WAI
2018 年 10 月入住 1 晚
4/10 很差
Xiaoming
2018 年 6 月 21 日
不满意:住宿条件和设施,员工和服务
电梯坏了 还是自己把行李扛上楼 酒店设施很老
Xiaoming
2018 年 6 月入住 1 晚
8/10 还可以
Ho,Hongkong
2018 年 5 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Near train station and old Town.
Ho
2018 年 5 月入住 1 晚
4/10 很差
真实旅客
2018 年 3 月 28 日
不满意:员工和服务、住宿条件和设施、客房舒适度
Bring your own slippers
Location is convenient. Room size is a bit small but ok given its central location next to train/metro station. Room can be cleaner with more soundproofing. Some of the staff are not friendly.
If you are not staying in executive rooms, bring your own slippers as they have a very strict policy on giving out slippers (which is very surprising to me as Novotel is marketed as upscale hotel and cant spare slippers to its customers who need them... even Ibis provides slippers when asked for it). So zero points for hospitality in today's world.
真实旅客
10/10 超赞
jing
2017 年 8 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
jing
2017 年 8 月入住 1 晚
8/10 还可以
真实旅客
2017 年 8 月 10 日
满意:员工和服务、住宿条件和设施、客房舒适度
真实旅客
2017 年 8 月入住 3 晚
10/10 超赞
真实旅客
2017 年 8 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2017 年 7 月入住 1 晚
10/10 超赞
真实旅客
2017 年 7 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2017 年 7 月入住 1 晚
10/10 超赞
Shih-YUn
2016 年 9 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
很棒的家庭旅館
很方便舒適的旅館,早餐很好,小朋友很喜歡親子遊戲區的足球桌和桌上遊戲.
Shih-YUn
10/10 超赞
PEI-MIN,Taiwan
2016 年 5 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent
Excellent location - so close to the station n there is a shopping center nearby. The meal n the room service is one of the best part during my stay :))
PEI-MIN
8/10 还可以
ZHONGYE
2015 年 11 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ZHONGYE
6/10 一般
I WEN,California / Taiwan frequent traveller
2015 年 11 月 3 日
满意:清洁度
普通
房間有點小,櫃檯人員不太親切,唯一好處是臨近車站!
I WEN
6/10 一般
真实旅客
2015 年 10 月 6 日
满意:客房舒适度,清洁度
Convenient location, but so-so service.
The reception needs to improve their service attitude and efficiency. I went to ask them a quick question, the lady told me she would reply me after finish typing her email. Then I had to stand there and waited for her a few minutes for the reply. I don't think this was appropriate.