Benicarlo MUCBE Cultural Centre of Sant Francesc Convent Hotels

"Nice hotel.The only thing that let it down was the reception staff...plenty of staff but very slow in attending to customers. Should have a tips box in dining rooms as staff are excellent"

"The hot tub usage was at a cost of 10 euros for 1 hour. This was not advertised on the Expedia site. There was t even a complimentary tea or coffee in the room. The safe lock was drilled out and the TV did not work"

"Terrible experience, keyless entry doors kept malfunctioning. Leaving me outside on several occasions. No service, no front desk. Paper thin walls made impossible to get any shut eye. Worst experience. My advise is to avoid I am an expert traveler and I never had such a terrible experience. "

"The apartment was wonderful and the management did a good job. The problem was parking. The information said there was on street parking so I parked on the street. My car was towed because of a festival the next day. After that I struggled to find any parking and ended up at a parking lot about a mile from the apartment. Also, I had issues with my phone and could not get the code sent for access to the apartment. Thanks to some guy who loaned us his phone we were able to call the management who let us in. Contactless entry is great if your tech is working. If there are issues with the tech it is a nightmare."