室外泳池;泳池傘、躺椅

Barcelo Funchal Oldtown的評價

5 out of 5
Barcelo Funchal Oldtown
Rua Da Alfandega 9, Funchal, Maadeira

評價

9.6

完美

10 分評分,優異;76 則評價中有 62 則" "
8 分評分,不錯;76 則評價中有 10 則" "
6 分評分,一般;76 則評價中有 2 則" "
4 分評分,欠佳;76 則評價中有 0 則" "
2 分評分,很差;76 則評價中有 2 則" "

9.8/10 

整潔度

9.6/10 

職員與服務

9.4/10 

設施服務

9.8/10 

住宿狀況

9.2/10 

環保程度

評價

8/10 不錯

MARY

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel met our needs - clean and pleasant rooms, good beds, good breakfast buffet, helpful staff. We were not pleased with the coffee service, nor did we find the lack of parking near by the hotel helpful. We were especially pleased with the assistance the front desk staff offered us around our very early departure and treansportation to the airport.
於 2024 年 5 月住了 3 晚
Cristina Pérez, Directora General 於 2024年5月28日的回應
Dear Mary,We appreciate that you took the time to share your experience with us.We regret to hear that our coffee service did not meet your expectations and understand that the convenience of parking can greatly enhance the overall experience. While Barceló Funchal Oldtown does not have its own car park, we strive to assist our guests with alternative parking options in the vicinity.We are delighted to know that you found our rooms clean and pleasant, and that the breakfast buffet was to your satisfaction. It is also heartening to hear that our staff provided helpful assistance, particularly in regards to your early departure and airport transportation. The condition of our hotel and the amenities provided in our rooms are elements that we take pride in, so it is rewarding to know these aspects contributed positively to your stay.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

8/10 不錯

Jeffery

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 2 月住了 2 晚
Cristina Pérez, Directora General Barceló Funchal 於 2024年5月20日的回應
Dear Jeffery,Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

Kristjan

讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff helped cancel flight and get refund because I could not get in touch with the airline in English.
於 2024 年 4 月住了 13 晚
Cristina Pérez, Directora General Barceló Funchal 於 2024年5月15日的回應
Dear Kristjan,Thank you for your review.We are thrilled to learn of your satisfaction with the assistance provided by our team during the unexpected challenge with your flight. It is our utmost priority to ensure our guests feel supported and cared for in all aspects during their time at Barceló Funchal Oldtown.Your commendation of the room cleanliness and hotel condition is greatly appreciated, reflecting our commitment to excellence in service and accommodation. Additionally, we are pleased that you found our room amenities to your liking, as we aim to offer a comfortable and relaxing experience for all our guests.We hope to welcome you again in the future. Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

John (Sheffield)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 5 晚

10/10 優異

Raymond (Ipswich)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 14 晚

10/10 優異

SERGIO (DORAL)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice and great location to walk around the old town
於 2024 年 4 月住了 3 晚
Cristina Pérez, Directora General 於 2024年5月1日的回應
Dear Sergio,Thank you very much for your kind feedback.It is heartening to learn that our central location provided the perfect base for you to explore the old town of Funchal. We are glad that the pristine cleanliness of our rooms, the impeccable condition of our facilities, and the attentive service from our team contributed to a flawless experience. We take pride in our modern amenities, which are thoughtfully designed for the comfort and satisfaction of our guests like yourself.We are especially delighted that you appreciated the modern design and the aesthetics of Barceló Funchal Oldtown, which we believe are integral in creating a charming and inviting atmosphere. Your positive feedback is incredibly motivating for us as we strive to deliver exceptional experiences for all our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

David

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Gorgeous new hotel. Beautiful rooms. Exceptionally clean. Excellent location on quiet street. Delicious breakfast! I would stay here again and again.
於 2024 年 4 月住了 3 晚
Cristina Pérez, Directora General Barceló Funchal 於 2024年4月26日的回應
Dear David, Thank you very much for your kind feedback.Your compliments regarding the impeccable cleanliness of our rooms, the exceptional state of our hotel, the high standard of service, and the quality of our room amenities are greatly valued. It is delightful to learn that our efforts to provide a superior guest experience resonated so well with you. The entire team at Barceló Funchal Oldtown takes pride in creating an environment that exudes comfort and elegance, and your recognition is the best reward we could ask for.We are also pleased to hear that our strategic location contributed to your enjoyment of the local cuisine and nearby attractions. Rest assured, the modern design and the special touches that reflect the island’s character are all there to ensure that every stay is a memorable one. Thank you for choosing us for your visit to Madeira, and for your recommendation.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

Angela

讚好:設施服務
Barceló Funchal Oldtown was located in a great area. I traveled alone and they made my stay extra special. On my birthday there was a delicious chocolate cake and champagne in my room. Staff was amazing. Every single one! Thank you Barceló Funchal for such a wonderful experience! ☺️🥰
於 2024 年 4 月住了 3 晚
Cristina Pérez, Directora General Barceló Funchal 於 2024年4月24日的回應
Dear Angela,Thank you for your positive feedback.It brings us immense joy to know that our location in the vibrant center of Funchal contributed to a memorable visit. We are particularly touched that the special attention we paid for your birthday, with a delightful chocolate cake and champagne, added a sparkle to your celebration.Our team is beaming with pride after reading your praise; every single member strives to deliver an exceptional experience to our valued guests. Thank you for acknowledging their efforts. At Barceló Funchal Oldtown, we are committed to creating wonderful experiences and it's heartwarming to know we succeeded with yours.We look forward to welcoming you back on a future occasion.Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

Marie-Eve

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved this hotel and will definitely go back on our next trip to Madeira. Although in the touristic area, it was really quiet. There is no parking on site but one is conveniently located at a walking distance. We enjoyed the location closed by the water to walk at night after dinner. Staff is welcoming.
於 2024 年 4 月住了 3 晚
Cristina Pérez, Directora General Barceló Funchal 於 2024年4月24日的回應
Dear Marie-Eve,We appreciate that you took the time to share your experience with us.It is delightful to hear that our central location, close to the water and the tranquil environment, significantly contributed to your enjoyable stay. While we understand the convenience of on-site parking, we are glad that the nearby parking facilities met your needs effectively.We are also extremely pleased to know that our staff's warm hospitality made a positive impact on your visit. Your commendations on the cleanliness of your room and the overall condition of our hotel are sincerely appreciated, as is your recognition of the room amenities designed for comfort and relaxation. Rest assured that we will continue to uphold these high standards that resonated so well with you.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

karey

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
So happy with this property! We will recommend to all and would return!
於 2024 年 3 月住了 2 晚
Cristina Pérez, Directora General Barceló Funchal 於 2024年4月7日的回應
Dear Karey,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

8/10 不錯

Elizabeth

讚好:整潔度、職員與服務和設施服務
Property had a good location right in the centre of the old town surrounded by bars and restaurants. This however means some noise on an evening especially from an adjacent club which was annoying. The hotel is new and well maintained but lacking luxury that you would expect at a five star, for example minimum toiletries (you have to ask via app) and average bed. Breakfast was good and included egg station, hot and cold dishes however was busy and due to being serve yourself coffee sometimes you queued a long time for the coffee machine Comfortable stay for a few nights but for me a good 4 star quality not true 5*. Location excellent and staff were very helpful when I contacted them in advance when I asked for help
於 2024 年 3 月住了 3 晚
Cristina Pérez, Directora General Barceló Funchal 於 2024年4月4日的回應
Dear ElizabethWe appreciate that you took the time to share your experience with us.We are delighted to hear that you found our location to be excellent and appreciated the diligent efforts of our staff. It is also gratifying to know that our breakfast selection met your expectations and that the room cleanliness was to your satisfaction. We regret to hear that some aspects of your stay did not meet the high standards we strive to uphold. Please accept our apologies for any inconvenience caused by the noise from nearby venues. We understand the importance of a peaceful environment and will take your feedback into consideration. Regarding the amenities provided, our aim is to offer a seamless experience and we are currently exploring ways to ensure that our guests have immediate access to all the comforts they require. We acknowledge that the bed comfort did not live up to your expectations and we are continuously reviewing guest feedback to make improvements. Lastly, we apologize if the overall condition of the hotel did not reflect the luxury you anticipated; we are committed to providing a premium experience and will use your comments as an opportunity to enhance our facilities.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

Robyn

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 5 晚

6/10 一般

Martin (Beaconsfield)

伴侶同遊
讚好:整潔度
Breakfast area is like a staff canteen. Soulless and poor quality food, dreadful coffee from the machines, miserable staff and not best place to spend New Year’s breakfasts.
於 2023 年 12 月住了 4 晚
Cristina Pérez, Directora General Barceló Funchal 於 2024年3月25日的回應
Dear Martin,Thank you for your review.We are disappointed to hear that your breakfast experience did not meet your expectations and you found the quality and atmosphere not to your liking. Our aim is to provide a delightful dining experience with our B-LikEat breakfasts, designed around organic and seasonal local produce, and it seems we fell short during your stay. Additionally, we regret that you perceived our staff to be less than cheerful. It is our priority to ensure that all guests are met with the highest level of courteous service. We appreciate your candid feedback on room cleanliness and amenities, and we're glad to know that these aspects were satisfactory to some extent. We take pride in our commitment to maintaining a modern and comfortable environment for our guests.We look forward to welcoming you back. Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

Alejandro Marcelino

於 2024 年 3 月住了 4 晚

10/10 優異

Michael

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location and friendly staff. Surroundings can be noisy. Beautiful rooftop area with pool and amazing views.
於 2024 年 3 月住了 3 晚
Cristina Pérez, Directora General Barceló Funchal 於 2024年3月13日的回應
Dear Michael,Thank you for reviewing your stay with us.We regret to hear that the surroundings during your stay were not as tranquil as expected. Our central location offers both the convenience of proximity to local attractions and the vibrancy of urban life, which sometimes can carry a bit of noise. We continuously strive to provide a serene environment for our guests and appreciate your understanding.We are delighted to learn that you enjoyed the beautiful rooftop area and that the pool and views contributed to a memorable experience. It's also gratifying to know that you found our staff to be friendly and that the cleanliness and condition of our hotel, along with the room amenities and service, met your expectations to the fullest.We hope to see you again in the future. Kind regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

8/10 不錯

roldig

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Pretty good
於 2024 年 3 月住了 2 晚
Cristina Pérez, Directora General Barceló Funchal 於 2024年3月13日的回應
Dear Guest,Thank you for taking the time to review your stay.We are pleased that you had an enjoyable stay with us.The entire team look forward to welcoming you back for a future visit.Kind regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

Andrew

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent stay right in the centre of Funchal
於 2024 年 3 月住了 4 晚
Cristina Pérez, Directora General Barceló Funchal 於 2024年3月9日的回應
Dear Guest, Thank you very much for your kind feedback.It's heartening to hear that our central location in Funchal contributed positively to your stay and that you appreciated the cleanliness of our rooms, the condition of our hotel, the level of service provided by our team, and the amenities we offer. Our dedication to ensuring a memorable stay is reflected in your satisfaction with the modern comforts and conveniences we've incorporated into our design and hospitality.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

Mark

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 6 晚
Cristina Pérez . General Manager 於 2024年3月17日的回應
Dear Mark,Thank you so much for taking the time of giving us your feedback.We are delighted to know that you have enjoyed your stay with us.Looking forqward to welcoming you in the future.Best regards,

8/10 不錯

Simon

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 10 晚
Cristina Pérez . General Manager 於 2024年3月17日的回應
Dear Simon,Thank yopu so much for taking the time of giving us your feedback.I'm happy to learn that you have enjoyed your stay with us.Looking forqward to welcoming you back soon.Best regards,

10/10 優異

Andre

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
Cristina Pérez . General Manager 於 2024年3月17日的回應
Boa tarde caro Sr. André,Antes de mais agradeço a sua avaliação.É com satisfação que recebemos o seu feedback, e que gostou da sua estadia connosco.Esperamos recebê-lo novamente no nosso hotel.Obrigada e cumprimentos,

2/10 很差

Antony (Dubai)

讚好:住宿狀況
不滿:職員與服務
於 2024 年 2 月住了 1 晚
Cristina Pérez . General Manager 於 2024年2月21日的回應
Dear Mr. Antony,Thank you for your feedback. I'm sorry to learn that your experience wasn't up for your expectations.Please rest assured that we will have your review into consideration, to improve our services.Best regards

10/10 優異

Kristin

於 2024 年 2 月住了 3 晚
Cristina Pérez . General Manager 於 2024年2月21日的回應
Dear Kristin,Thank you for your evaluation.We are very happy to learn that you have enjoyed your stay with us. It's with a sense of accomplishment that we receive your feedback.Looking forward to welcoming you soon.Best regards,

10/10 優異

Richard

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 4 晚
Cristina Pérez . General Manager 於 2024年2月21日的回應
Dear Mr. Richard,We are thrilled to hear that you enjoyed our hotel, to be perfect for exploring Funchal and its surroundings. It's great to know that you appreciated our stylish design and well-appointed rooms, as we strive to provide a comfortable and enjoyable stay for our guests. Best regards,

10/10 優異

peter

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Echt een verrassing dit hotel, toplocatie en dicht bij de kerstsfeer, want daar gingen we voor. Zeker een aanrader. Je kan er ook goed eten.
於 2023 年 12 月住了 4 晚
Cristina Pérez, Directora General Barceló Funchal 於 2024年1月31日的回應
Beste Peter, Hartelijke dank voor deze enthousiaste beoordeling.Het doet ons deugd te horen dat onze locatie en de nabijheid van de kerstsfeer aan uw verwachtingen hebben voldaan. We zijn blij dat u het eten bij ons ook goed vond en onze aanbeveling waard vindt.Uw opmerking over de kamerfaciliteiten nemen we ter harte en we streven ernaar om deze waar mogelijk te verbeteren, zodat uw volgende verblijf nog comfortabeler zal zijn.Een volgende keer verwelkomen we u graag opnieuw.Met vriendelijke groet, Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

Caroll-Ann

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 5 晚
Cristina Pérez . General Manager 於 2024年2月21日的回應
Dear Mrs. Carol-Ann,Thank you so much for the time you took to give us your feedback.It's rewarding to see that you have enjoyed your stay in our hotel.Looking forward to welcoming you back soon.Best regards,

10/10 優異

Ylva

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 14 晚
Cristina Pérez . General Manager 於 2024年2月21日的回應
Dear Ylva,Thank you for your feedback.We are delighted to see that you have enjoyed your stay in Funchal, in our hotel.We hope to welcome you back in the near future.Best regards,

10/10 優異

Mike

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fabulous
The second time I’ve stayed at the Barcelo - fantastic hotel in the heart of Funchal. The rooms are spacious, stylish and well equipped. The rooftop pool and bar area is stunning and the staff throughout are very friendly and welcoming.
於 2024 年 1 月住了 7 晚
Cristina Pérez, Directora General Barceló Funchal 於 2024年1月15日的回應
Dear Mike,Thank you very much for your kind feedback.We are delighted to hear that your second visit to our centrally located establishment was fantastic and that you found the rooms to be spacious, stylish, and well-equipped. It's wonderful to know that the stunning rooftop pool and bar area contributed to your enjoyment. Our team is heartened by your comments on their friendliness and welcoming nature.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

Heleno

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚
Cristina Pérez . General Manager 於 2024年2月21日的回應
Dear Heleno,Thank you for your evaluation. It's really important for us to receive your feedback and understand that our work results in a memorable stay.Best regards,

10/10 優異

JANETE GOMES

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚
Cristina Pérez . General Manager 於 2024年2月21日的回應
Estimada Sra. Janete Gomes,Antes de mais agradeço o tempo que dedicou ao nos dar a sua opinião.É com sentido de dever cumprido que recebemos o seu feedback.Esperamos poder recebê-la em breve no nosso hotel.Cumprimentos,

8/10 不錯

Bjørn

於 2023 年 12 月住了 7 晚
Cristina Pérez . General Manager 於 2024年1月9日的回應
Dear Bjørn,Thank you for taking the time to give us your evaluation regarding your recent stay in our hotel. We feel satisfied to see that you enjoyed the comfort and location and kindess of our staff.We look forward to the pleasure of welcoming you back on future occasions.Best regards,

10/10 優異

Ian

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Cristina Pérez . General Manager 於 2024年1月9日的回應
Dear Mr. Ian,Thank you for your feedback. We feel very accomplished to learn that you have enjoyed your stay with us.Looking forward to welcoming you back in the near future.Best regards,

10/10 優異

Leif

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 5 晚
Cristina Pérez . General Manager 於 2024年1月9日的回應
Dear Leif,Thank you so much for your feedback. It's with a sense of accomplishment that we learn that you have enjoyed your stay with us.We wish to welcome you back soon.Best regards,

10/10 優異

Simon (SALTBURN-BY-THE-SEA)

於 2023 年 12 月住了 4 晚
Cristina Pérez . General Manager 於 2024年2月21日的回應
Dear Simon,Thank you for your feedback.We are happy to learn that you have enjoyed your stay with us.We hope to be welcoming you soon.Best regards,

10/10 優異

Ann Marie

於 2023 年 12 月住了 3 晚
Cristina Pérez . General Manager 於 2024年1月9日的回應
Dear Ann Marie,Thank you so much for your feedback. We are happy to learn that you have enjoyed your stay with us.Looking forward to welcome you back in the near future.Best regards,

10/10 優異

Rodrigo

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Cristina Pérez . General Manager 於 2024年2月21日的回應
Estimado Sr. Rodrigo,Obrigada pelo seu feedback. É com satisfação que lemos que gostou da sua estadia.Esperamos poder recebê-lo novamente.Cumprimentos,

10/10 優異

David

讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic hotel, well placed in the Old Town. I love the interior design of the hotel, the bedroom and bathroom were fantastic. The buffet breakfast was amazing. All the staff were very friendly. Loved the bar and pool on the roof. A lovely hotel, would definitely stay here again. Thank you.
於 2023 年 11 月住了 3 晚
Cristina Pérez, Directora General Barceló Funchal 於 2023年11月28日的回應
Dear David, Thank you very much for your kind feedback.We're delighted that the design of our establishment resonated with you, reflecting the unique charm of our island's architecture. It's also fantastic to know that our rooftop bar and exclusive rooms, complete with premium amenities, contributed to your comfort and relaxation. Furthermore, our team is overjoyed that our breakfast exceeded your expectations with its variety of healthy and organic local produce. Your kind words about our team’s friendliness are greatly valued, as we strive to offer a welcoming experience for all our guests.We look forward to welcoming you back for another memorable experience. Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

Virginie

於 2023 年 11 月住了 1 晚
Cristina Pérez . General Manager 於 2024年1月9日的回應
Dear Virginie,Thank you so much for your feedback. We are happy to learn that you have enjoyed your stay with us.Hope to welcome you back soon.Best regards,

10/10 優異

Andrew

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel in a great location
於 2023 年 11 月住了 6 晚
Cristina Pérez, Directora General Barceló Funchal 於 2023年11月18日的回應
Dear Andrew, Thank you very much for your kind feedback.We're delighted to hear that you found our hotel to be in an excellent location, which we believe is perfect for exploring the vibrant city and enjoying the local cuisine. It's wonderful to know that the cleanliness of our rooms met your expectations, providing a comfortable and serene environment for your stay. We also take pride in our hotel's condition, reflecting our commitment to maintaining a high standard for our guests. Furthermore, your commendation of our service is greatly appreciated, as our staff strives to ensure a memorable experience for every guest. Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

Mike

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fabulous hotel
Beautiful hotel in a great location - couldn’t fault it
於 2023 年 11 月住了 5 晚
Cristina Pérez, Directora General Barceló Funchal 於 2023年11月16日的回應
Dear Mike, Thank you very much for your kind feedback.We're delighted to hear that you found our hotel to be beautiful and appreciated its convenient location. It's wonderful to know that our efforts to maintain cleanliness and provide top-notch service have contributed to a comfortable and enjoyable stay for you. Your recognition of the condition of our establishment and the comfort of our rooms is greatly valued, and we're thrilled that these aspects met your expectations.We look forward to welcoming you back for another memorable experience. Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

Ellen

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect! Would 100% stay again!
Wonderful! The location is amazing. Right in the middle of everything, short walk to almost everywhere you’ll want to visit. Absolutely perfect. The hotel staff were fantastic. Almost every person we interacted with went above and beyond. There were two ladies who worked in the evening that stood out, one in the bar and one at reception. So friendly, nothing was too much and they even helped us find more of the wonderful chocolates that you have in the room when you arrive! Breakfast is one of the best breakfasts we’ve had in a hotel. The egg maker man is wonderful and made our stay even more special. He even remembered our omelette choice for the next day and was happy, charming and just the best way to start the day. The buffet was well stocked, changed slightly every day and had something for everyone. The beds are HUGE and so so comfy. Choice of 3 pillows- pure luxury. The rooms were great. Wonderful shower, aircon worked well and everything was very comfy. I saw some recent reviews about noisy evenings, we had no issue and only once heard some noise in morning. The only thing that wasn’t 10/10 was one afternoon when we stopped at the hotel restaurant for lunch. There was some live music outside so it was super busy and everyone was having a great time. Unfortunately there weren’t enough staff serving so it took around 40 mins to get a drink which was sadly flat and the a further 40 mins for our starters. We would however recommend Noz- great food.
於 2023 年 11 月住了 4 晚
Cristina Pérez, Directora General Barceló Funchal 於 2023年11月7日的回應
Dear Ellen, We appreciate that you took the time to share your experience with us.We are thrilled to hear that our prime location in the heart of Funchal made your stay convenient and enjoyable. Our staff takes great pride in providing exceptional service, and we are delighted that our team members at the bar and reception, as well as the egg maker at breakfast, made a positive impact on your stay. We appreciate your kind words about our comfortable rooms, luxurious bedding, and delicious B-LikEat breakfast buffet. However, we apologize for the delay in service during your lunch at our restaurant. We understand the importance of timely service and will work on improving this aspect for future guests. Thank you for recommending Noz Café Restaurant, and we are glad you enjoyed their food.We look forward to the pleasure of welcoming you back on future occasions. Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

rhona

讚好:整潔度、職員與服務和住宿狀況
Lovely spot to enjoy Funchal Hotel deserves its 5⭐️ rating
於 2023 年 11 月住了 3 晚
Cristina Pérez, Directora General Barceló Funchal 於 2023年11月6日的回應
Dear Rhona, Thank you for your positive feedback.We are thrilled to hear that you had a good stay with us.It's with a sens of accomplishment that we receive your feedback and keep us motivated to keep presenting an excellent service to our guests.We look forward to welcoming you back on a future occasion. Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

Douglas

於 2023 年 10 月住了 1 晚

8/10 不錯

elisabetta

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Hotel in posizione centrale; molto comodo per ristoranti, negozi e passeggio
於 2023 年 10 月住了 4 晚
Cristina Pérez, Directora General Barceló Funchal 於 2023年11月4日的回應
Gentile Elisabetta,Grazie per aver recensito il nostro hotel.Siamo lieti che abbia apprezzato la posizione centrale del nostro hotel, che offre comodità per ristoranti, negozi e passeggiate. La nostra posizione vicino all'Avenida do Mar e alla Cattedrale di Funchal è ideale per godersi la meravigliosa cucina di Madeira e scoprire le attrazioni della città.Ci fa piacere sapere che ha trovato la pulizia delle camere, le condizioni dell'hotel e il servizio soddisfacenti. Lavoriamo costantemente per mantenere elevati standard di qualità e comfort per i nostri ospiti.Grazie ancora una volta per aver scelto il nostro albergo. Saremmo felici di poterla ospitare di nuovo in occasione di un suo prossimo viaggio.Le porgiamo i più cordiali saluti.Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

Neal J

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A wonderful stay
We were vacationing on Madeira and found the hotel and staff to quite good. Wonderful accommodations, spacious rooms with all the amenities we could want. Excellent breakfasts each morning with a terrific omelette maker on staff. Great view from rooftop pool, exercise room operating 24 hours. Very good location with ocean just a block or two away.
於 2023 年 10 月住了 4 晚
Cristina Pérez, Directora General Barceló Funchal 於 2023年10月29日的回應
Dear Neal, Thank you very much for your kind feedback.We are delighted to hear that you enjoyed our spacious rooms with all the amenities you could want, as well as our excellent B-LikEat breakfasts with a terrific omelette maker on staff. It's great to know that you appreciated the view from our rooftop pool and the convenience of our 24-hour exercise room. Our central location near the ocean and various attractions is indeed one of our hotel's highlights, and we're glad it contributed to your enjoyable stay.We truly appreciate your kind words and positive feedback, and we are thrilled that our staff provided you with exceptional service during your vacation.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

kenneth

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel - staff - and location
於 2023 年 10 月住了 4 晚
Cristina Pérez, Directora General Barceló Funchal 於 2023年10月14日的回應
Dear Kenneth, Thank you very much for your kind feedback.We are thrilled to hear that you found our hotel lovely and appreciated its prime location. It's great to know that our staff made a positive impression on you, as we strive to provide excellent service to all our guests. Your satisfaction with the cleanliness of the room, hotel condition, and room amenities is truly rewarding for our team.Once again, thank you for your kind words and we hope to have the pleasure of welcoming you back in the future.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

Victoria

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Incroyable !
Hôtel très propre. Très bien décoré. Personnel très aimable. Chambre et literie super. Piscine avec vue sur funchal et la cathédrale. Je recommande 1000 fois !!!!
於 2023 年 10 月住了 1 晚
Cristina Pérez, Directora General 於 2023年10月11日的回應
Chère Victoria, Merci de votre préférence envers notre hôtel Barceló Funchal Oldtown pour cette occasion et pour votre très aimable recommandation auprès de la communauté de voyageurs.Nous sommes ravis de savoir que vous avez apprécié la propreté de l'hôtel, la décoration et la gentillesse de notre personnel. Il est également agréable de lire que vous avez trouvé notre literie confortable et que vous avez aimé notre piscine avec vue sur Funchal et la cathédrale. Votre recommandation à 1000 fois est très appréciée et nous sommes heureux que vous ayez passé un excellent séjour chez nous.Encore merci pour votre aimable appréciation sur notre hôtel, nous espérons vous avoir à nouveau bientôt parmi nous. Cordialement,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

Alicia

讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything about this stay was excellent!
於 2023 年 9 月住了 7 晚
Cristina Pérez, Directora General Barceló Funchal 於 2023年10月7日的回應
Dear Alicia,Thank you for your positive feedback.We are thrilled to hear that you appreciated the cleanliness and condition of our hotel, as well as the room amenities. Our team takes pride in providing a comfortable and enjoyable stay for our guests. It's also great to know that our service met your expectations, and we will continue to strive for excellence in this area.We look forward to welcoming you back on a future occasion.Best regards,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

Paul

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay
Extremely clean with very comfortable bed. Centrally located. Very enjoyable stay.
於 2023 年 9 月住了 3 晚
Cristina Pérez, Directora General Barceló Funchal 於 2023年10月28日的回應
Dear Paul, Thank you very much for your kind feedback.We are thrilled to hear that you found our hotel extremely clean and appreciated the comfort of our beds. Our central location is indeed a great advantage for our guests to explore the beautiful city of Funchal and its surroundings. We are glad that you had an enjoyable stay with us.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown

10/10 優異

Claudio

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 5 晚
Cristina Pérez . Directora Geral 於 2023年10月5日的回應
Estimado Sr. Cláudio,Agradeço a sua preferência pelo nosso hotel. É com um sentido de satisfação que recebo o seu feedback. Espero ter o gosto de recebê-lo novamente no nosso hotel.Cumprimentos,

10/10 優異

David (COLWYN BAY)

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
An absolutely excellent brand-new conversion of a former embroidery factory in the centre of town. Lovely staff. Excellent facilities in bedrooms and very well situated for all the attractions of Funchal. Highly recommended.
於 2023 年 9 月住了 7 晚
Cristina Pérez, Directora General Barceló Funchal 於 2023年10月2日的回應
Dear Guest, Thank you very much for your kind feedback.We are thrilled to hear that you appreciated the excellent facilities in our bedrooms and our prime location in the heart of Funchal. Our team takes great pride in providing exceptional service, and your kind words about our lovely staff are truly appreciated. It's fantastic to know that you found our hotel's history as a former embroidery factory and its modern design appealing, as we strive to create a unique and memorable experience for our guests.Once again, thank you for your high recommendations and for highlighting the various aspects of our hotel that contributed to your enjoyable stay.We look forward to welcoming you back for another memorable experience.Best wishes,Cristina Pérez, Directora General Barceló Funchal Oldtown