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The Level at Melia Castilla

4.0 star property
Hotel connected to the convention centre in Madrid with 2 restaurants

Choose dates to view prices

Photo gallery for The Level at Melia Castilla

Executive lounge
Massage
Reception
Lobby
Executive lounge
Located near the Gate of Europe and Santiago Bernabéu Stadium, The Level at Melia Castilla combines luxury with convenience. Guests enjoy continental breakfast, a swim-up bar, spa treatments like body scrubs and facials, and free in-room WiFi to stay connected.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking available
  • Room service
The current price is HK$2,706
HK$2,976 total
includes taxes & fees
19 Oct - 20 Oct

Room options

Check availability for these dates

Tonight

Sep 25 - Sep 26
Check availability for tonight Sep 25 - Sep 26

Tomorrow

Sep 26 - Sep 27
Check availability for tomorrow Sep 26 - Sep 27
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Castilla The Level

Premium bedding, pillow-top beds, minibar, in-room safe

Castilla The Level

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Level, Grand Suite

Premium bedding, pillow-top beds, minibar, in-room safe

The Level, Grand Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for The Level, Junior Suite

View from room

The Level, Junior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Family Communicated The Level 2+2)

View from room

Room (Family Communicated The Level 2+2)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • 678 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for The Level, Premium Room

Premium bedding, pillow-top beds, minibar, in-room safe

The Level, Premium Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Blackout curtains
Pillow-top bed
  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Room (Premium Triple Room The Level)

Premium bedding, pillow-top beds, minibar, in-room safe

Room (Premium Triple Room The Level)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Pillow-top bed
Blackout curtains
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for The Level, Deluxe Room

Premium bedding, pillow-top beds, minibar, in-room safe

The Level, Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Blackout curtains
Pillow-top bed
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Level, Family Room, Connecting Rooms

View from room

The Level, Family Room, Connecting Rooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Blackout curtains
Pillow-top bed
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

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About the area

Map
Calle del Poeta Joan Maragall, 43, Madrid, Madrid, 28020

What's nearby

  • Plaza de Castilla - 8 min walk - 0.7 km
  • Bernabéu Stadium - 11 min walk - 1.0 km
  • Puerta del Sol - 8 min drive - 5.8 km
  • Royal Palace of Madrid - 8 min drive - 5.8 km
  • Plaza Mayor - 9 min drive - 6.1 km

Getting around

  • Cuzco Station - 6 min walk
  • Madrid (XTI-Chamartin Train Station) - 20 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Melia Castilla Breakfast Saloon - ‬3 min walk
  • ‪La Chalana - ‬4 min walk
  • ‪La Garriga - ‬4 min walk
  • ‪Distrito 798 - ‬2 min walk

About this property

The Level at Melia Castilla

Upscale hotel near Plaza de Castilla
Located close to Gate of Europe and Bernabéu Stadium, The Level at Melia Castilla provides free continental breakfast, a swim-up bar and a free daily manager's reception. At the two on-site restaurants, enjoy lunch, dinner, children's meals, light fare and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a coffee shop/cafe.
You'll also enjoy perks such as:
  • A seasonal outdoor pool, along with sunloungers and a swim-up bar
  • Self-parking (surcharge), an electric car charging station and express check-out
  • Express check-in, a front desk safe and a TV in reception
  • A ballroom, a lift and coffee/tea in reception
  • Guest reviews say great things about the helpful staff
Room features
All 84 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hairdryers
  • 32-inch LED TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Similar properties

Executive lounge

Melia Castilla

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,008 reviews
The price is HK$1,893
HK$2,083 total
includes taxes & fees
19 Oct - 20 Oct
Melia Castilla

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 29 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • L'Albufera Restaurant
  • La Terraza
  • Loby Café

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 30 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternative location: [Main Reception at Meliá Castilla]
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 15 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Self-parking fee: EUR 29 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 17 June to 01 September
Pool access available from noon to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Level at Melia Castilla Hotel
The Level at Melia Castilla Madrid
The Level at Melia Castilla Hotel Madrid

Frequently asked questions

Does The Level at Melia Castilla have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from noon to 8:00 PM. The swimming pool is closed seasonally each year from September 1 until June 15.

How much does it cost to stay at The Level at Melia Castilla?

As of 25 Sept 2025, prices found for a 1-night stay for 2 adults at The Level at Melia Castilla on 19 Oct 2025 start from HK$2,705.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Level at Melia Castilla pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Level at Melia Castilla?

Self-parking is available for EUR 29 per day. Limited spots are available.

What time is check-in at The Level at Melia Castilla?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at The Level at Melia Castilla?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Level at Melia Castilla located?

Located in Tetuán, this hotel is within a 10-minute walk of Plaza de Castilla and Gate of Europe. Bernabéu Stadium and Cuatro Torres Business Area are also within 1 mi (2 km). Cuzco Station is 6 minutes by foot and Valdeacederas Station is 7 minutes.

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