There is no dishwasher or ice maker, the listings should be corrected on these details. Guests are expected to clean the kitchen themselves which means your experience there will depend upon the prior guests abilities and willingness to clean dishes, etc. without a dishwasher and with very low water pressure in the sink. We routinely used the coffee maker to make a pot of hot water to aid in dish washing.
There is no apparent attempt by cleaning staff to vacuum at all, ever, and pet hair is thick throughout the house. There is no vacuum or even a dustpan available for self cleaning so you are reduced to opening the sliding glass door and trying to sweep mounds of pet hair out of it to reduce the filth a notch. Beds and all linens are of low quality and heavily used but were at least cleaned and prepared to a minimal standard. Street light beams into bedroom windows at night and there are no curtains to block it.
All of this is rather unfortunate because the location is great for quiet nights and access to the BRP while being close enough to town for easy access. This place could be so much nicer with just a minimal bit of extra care and effort. I think it will appeal to pet owners though be assured that the fee you pay for your pet is not used to provide any significant extra cleaning.
WiFi went out here and there but phones were able to get 4G, I think this is generally an issue throughout much of Smoky Falls so maybe there is no good remedy available. You have to drive to the other end of Maggie Valley to obtain and drop off keys. Messages to host during stay went unanswered. I just can't help but feel that the management company is squeezing every penny out of this property with the absolute minimal expense they can put into it without much regard for anything else. We felt rather commoditized.