Novotel Makassar Grand Shayla

3.5 star property
Comfortable hotel with full-service spa and fitness centre

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Novotel Makassar Grand Shayla

Photo gallery for Novotel Makassar Grand Shayla

Minibar, in-room safe, desk, iron/ironing board
Sports facility
Exterior
Breakfast, lunch, dinner served; international cuisine
Exterior

Overview of Novotel Makassar Grand Shayla

8.2

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is HK$289
Price available on 2024/04/13

Explore the area

Jalan Charil Anwar N 28, Makassar, South Sulawesi, 90115
  • Popular LocationLosari Beach13 min walk
  • Popular LocationMall Ratu Indah2 min drive
  • Popular LocationPelabuhan Makasar3 min drive
  • AirportMakassar (UPG-Sultan Hasanuddin Intl.)30 min drive
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Room options

Executive Room, 2 Single Beds

cleanliness

Highlights

Air conditioning
Free cots/infant beds
LED TV
Sofa bed - double
Bathrobes
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

Superior Room, 1 Double Bed

cleanliness

Highlights

Air conditioning
Free cots/infant beds
LED TV
Sofa bed - double
Private bathroom
Eco-friendly toiletries
Hairdryer
Electric kettle
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 Double Bed

cleanliness

Highlights

Air conditioning
Free cots/infant beds
LED TV
Sofa bed - double
Private bathroom
Eco-friendly toiletries
Hairdryer
Electric kettle
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Room, 2 Single Beds

cleanliness

Highlights

Air conditioning
Free cots/infant beds
LED TV
Sofa bed - double
Private bathroom
Eco-friendly toiletries
Hairdryer
Electric kettle
  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 2 Single Beds

cleanliness

Highlights

Air conditioning
Free cots/infant beds
LED TV
Sofa bed - double
Private bathroom
Eco-friendly toiletries
Hairdryer
Electric kettle
  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

Executive Room, 1 Double Bed

cleanliness

Highlights

Air conditioning
Free cots/infant beds
LED TV
Sofa bed - double
Bathrobes
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Makassar

Located in Makassar, Novotel Makassar Grand Shayla is in the city centre and near the beach. Pelabuhan Makasar and Paotere Harbor are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Mall Ratu Indah and Mall Panakkukang.

What's nearby

  • Losari Beach - 13 min walk
  • Mall Ratu Indah - 2 min drive
  • Fort Rotterdam - 2 min drive
  • Pelabuhan Makasar - 3 min drive
  • Center Point Of Indonesia - 5 min drive

Getting around

  • Mandai Station - 34 min drive
  • Makassar (UPG-Sultan Hasanuddin Intl.) - 31 min drive

Restaurants

  • Upnormal Coffee Roasters Botolempangan - 8 min walk
  • Bakso Kartika Chandrakirana - 6 min walk
  • Numericca 29 - 6 min walk
  • Pisa Kafe - 8 min walk
  • Mr. Dav Coffee - 5 min walk

About this property

Novotel Makassar Grand Shayla

Family-friendly hotel in the business district
You can look forward to a terrace, a garden and a library at Novotel Makassar Grand Shayla. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at the on-site international cuisine restaurant. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a reception hall
  • A banquet hall, a lift and luggage storage
Room features
All 320 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch LED TVs with cable channels
  • Free infant beds, free tea bags/instant coffee and electric kettles

Languages

English, Indonesian

Sustainability

Sustainability practices

At least 10% of profits reinvested in community and sustainability
Comprehensive food waste policy
Double-glazed windows
Energy-saving switches
Housekeeping on request
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 150000 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference centre (5382 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • Couples treatment room(s)
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Sofa bed

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and older

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 150000 per person
  • Airport shuttle fee: IDR 250000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Novotel Makassar Grand Shayla Hotel
Novotel Grand Shayla Hotel
Novotel Makassar Grand Shayla
Novotel Grand Shayla
Novotel Makassar Grand Shayla Hotel
Novotel Makassar Grand Shayla Makassar
Novotel Makassar Grand Shayla Hotel Makassar

Frequently asked questions

Does Novotel Makassar Grand Shayla have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Novotel Makassar Grand Shayla?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Novotel Makassar Grand Shayla on 14 Apr 2024 start from HK$288.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Makassar Grand Shayla pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Makassar Grand Shayla?

Self-parking is free at this property.

What time is check-in at Novotel Makassar Grand Shayla?

Check-in start time: 2:00 PM; check-in end time: noon.

What time is check-out at Novotel Makassar Grand Shayla?

Checkout is at noon.

Does Novotel Makassar Grand Shayla provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies.

Where is Novotel Makassar Grand Shayla located?

This family-friendly Makassar hotel is located in the business district, within a 10-minute walk of Monumen Mandala and Taman Anggrek Clara Bundt. Losari Beach and Mall Ratu Indah are also within 1 mile (2 km).

Novotel Makassar Grand Shayla Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 21 out of 48 reviews" "
Rating 8 - Good. 15 out of 48 reviews" "
Rating 6 - Okay. 6 out of 48 reviews" "
Rating 4 - Poor. 4 out of 48 reviews" "
Rating 2 - Terrible. 2 out of 48 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Hassan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

2/10 Terrible

Patrick

Liked: Cleanliness
Disliked: Staff & service, room comfort
Service and customer care in need. Food not tasty
Terrible service at the front desk, seems like they don't really care about what you say or do not want to engage much. Question about the lounge on the 12th floor was ask and the front desk staff did not want to answer and ask us to go upstair to find out on our own .
Stayed 1 night in Jul 2023

2/10 Terrible

md amin siti noor'ain

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room cleaner was not honest! My husband bought 2 cartoon of cigarettes at Duty free shop, KLIA. When we were arrive at our home then he realized he missing 6 packs of cigarettes which are we put each cartoon of cigarettes in 2 different bags. He/she took 3 packs from each cartoon and it shows that the hotel's cleaner open our bags with intention. Luckily we didn't leave any valuable things inside the room. For those who want to stay here Pls make sure u use a pad lock to lock your bag before u leave the room.
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

6/10 Okay

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
wont choose this hotel again
honestly, i dont expect this service from novotel, i dont really enjoy this place... some people got welcome drink but my family didnt get it... receptionist didnt smile at all, i dont know if she is tired or whatever. she ask me to stay until 2 pm to enter the room, and i was waiting until 2.10 pm but she didnt call me at all to enter the room until i decide to ask her about my room... i dont get a great service at all
Stayed 1 night in Dec 2021

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Alfred

Stayed 1 night in Jun 2021

6/10 Okay

Frido Ananta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stay was good only protocol of covid should be made better
Stayed 2 nights in Oct 2020

8/10 Good

Fony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019