Best Western The Lagoon Hotel

4.0 star property
Beach hotel with a conference centre and a poolside bar

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Best Western The Lagoon Hotel

Photo gallery for Best Western The Lagoon Hotel

Outdoor pool
Exterior
Premium bedding, down duvets, minibar, in-room safe
Bar (on property)
View from room

Overview of Best Western The Lagoon Hotel

Popular amenities

  • Breakfast available
  • Spa
  • Pool
  • Gym
  • Parking included
  • Laundry
The price is HK$412
Price available on 2024/03/30

Explore the area

Komplek Bahu Mall, Blok A3, Manado, 95115
  • Popular LocationManado Town Square3 min drive
  • Popular LocationMega Mall4 min drive
  • Popular LocationMalalayang Beach19 min drive
  • AirportManado (MDC-Sam Ratulangi Intl.)45 min drive
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Room options

Superior Room, 2 Single Beds, Smoking

cleanliness

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
Private bathroom
  • 269 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

Executive Room, 1 Queen Bed, Non Smoking, Mountain View

cleanliness

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Premium bedding
Bathrobes
Private bathroom
  • 409 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Non Smoking, Bathtub (Living Room;Presidential)

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Fridge
Dining table
LED TV
Blackout curtains
  • 861 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Superior Room, 2 Single Beds, Non Smoking

cleanliness

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
Private bathroom
  • 269 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Queen Bed, Smoking

cleanliness

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
Private bathroom
  • 269 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Smoking, Sea View

cleanliness

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
Rainfall showerhead
  • 312 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Non Smoking

cleanliness

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
Private bathroom
  • 269 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Non Smoking, Sea View

cleanliness

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
Rainfall showerhead
  • 312 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Bathtub, Sea View (Living Room)

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Fridge
Dining table
LED TV
Separate bedroom
  • 592 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 Queen Bed, Smoking, Mountain View

cleanliness

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
Rainfall showerhead
  • 409 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Smoking

cleanliness

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
Private bathroom
  • 291 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Non Smoking

cleanliness

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Down duvet
Premium bedding
Hairdryer
Private bathroom
  • 291 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Manado

Best Western The Lagoon Hotel is located in Manado City Centre, a neighbourhood in Manado, and is in a shopping district and by the sea. Malalayang Beach and Bulo Beach reflect the area's natural beauty and area attractions include Bukit Doa Kelong and Bunaken National Park.

What's nearby

  • Manado Town Square - 3 min drive
  • Mega Mall - 4 min drive
  • Kalimas Harbor - 7 min drive
  • Tomohon Market - 9 min drive
  • Malalayang Beach - 19 min drive

Getting around

  • Manado (MDC-Sam Ratulangi Intl.) - 45 min drive

Restaurants

  • KFC - 6 min walk
  • Martabak & Malabar Mas Narto - 9 min walk
  • Wisata Bahari - 7 min walk
  • Richeese Factory - 6 min walk
  • Le Pier's Resto and Cafe - 5 min walk

About this property

Best Western The Lagoon Hotel

Upscale hotel located in Manado City Centre
You can look forward to a poolside bar, a shopping centre on-site and a coffee shop/cafe at Best Western The Lagoon Hotel. Treat yourself to spa services, such as aromatherapy, reflexology or a body treatment. In addition to dry cleaning/laundry services and an outdoor entertainment area, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and wedding services
  • Luggage storage, meeting rooms and a reception hall
Room features
All 184 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Wardrobes/cupboards, fridges and electric kettles

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: IDR 200000 for adults and IDR 100000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Shopping centre
  • Spa services

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Coworking spaces
  • Meeting rooms - 6

Outdoors

  • Outdoor entertainment area

Spa

  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 203
  • Tile flooring in room
  • Wheelchair-accessible path to lift

More

  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 400000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 200000 for adults and from IDR 100000 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Best The Lagoon Hotel Manado
Best Western The Lagoon Hotel Hotel
Best Western The Lagoon Hotel Manado
Best Western The Lagoon Hotel Hotel Manado

Frequently asked questions

Does Best Western The Lagoon Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Best Western The Lagoon Hotel?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Best Western The Lagoon Hotel on 30 Mar 2024 start from HK$412.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western The Lagoon Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western The Lagoon Hotel?

Self-parking is free at this property.

What time is check-in at Best Western The Lagoon Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western The Lagoon Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Best Western The Lagoon Hotel located?

Located in Manado City Centre, this beach hotel is 1.1 mi (1.8 km) from Manado Town Square and within 3 miles (5 km) of Mega Mall and Tomohon Market. Public Museum of North Sulawesi and I.R Soekarno Bridge are also within 3 miles (5 km).

Best Western The Lagoon Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 22 reviews" "
Rating 8 - Good. 9 out of 22 reviews" "
Rating 6 - Okay. 4 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

7.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Travelled with partner
This is the best Best Western that we have been to in a long time. The corner sea view room was so nice. The staff were very attentive, kind and helpful.
Stayed 3 nights in Mar 2024

8/10 Good

Antonius

Stayed 1 night in Sep 2022

6/10 Okay

Rifki

Stayed 1 night in May 2021

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
Meh
Cold food, clogged shower drain, leaking bathroom sink...staff is very nice though
Stayed 3 nights in Sep 2020

8/10 Good

GGD

Travelled with family
Liked: Cleanliness, staff & service, amenities
It has a pristine view.Thr entire Manado Bay ij front. Behind you see the highlands Koha,Warembungan,Tomohon. Convenient next to Seafood stalls and Bak kut teh. Pharmacy nearby.Carrefour supermart next door. Very good security. BUT.... The elevators are a disaster! Have to wait 10minutes sometimes because external guests who attend events in the hotel jam up the lift.. Next Breakfast is ok at the Level 2 restaurant BUT Do not eat any other meals in the hotel resto. It takes on average 55-60 mins for your meal to be served. Next When there are external events the dining area is shared with the external guests.. Its noisy and no privacy. They should segregate. Overall staff service very nice and do go the extra mile to help you. If they can fix the elevator and meal waiting times it would be the best accomodation in Manado by far. Regarda.
Stayed 12 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, room, staff, clean, good and varities breakfast menu.
Stayed 2 nights in Aug 2019

8/10 Good

restutaurina, Bali

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a nice place to stay in Manado, location is legit and nearby shopping malls. staffs were helpful too!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just need an additional luggage rack for room or drawers
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good View But Unclean
The view was good because you can see the city and sea view at the same time. However the room was not so clean. So many dust on the table. Under the bed, so many dust. It's not mopped for long time.

8/10 Good

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Need more elevators.
Nice comdo-hotel for the money. Free continental breakfast was amazing. Lots of food choices. My room was very clean and service was excellent. Facilities are great too. Location of the hotel was okay. Imly has 2 elevators that make you wait up to 5 mins.