Instructions for checkin did not mention entering the building from the car park (luckily a resident arrived and showed us :-))
On arrival - Dishwasher was left full of dirty crockery. Washing machine left full of wet towels.
No oven gloves, no corkscrew, no bin liners/bin bags, no place mats.
Cutery poor quality - not very robust
Lounge heater coming away from the wall.
Draw full of old unopened correspondence.
Photos sent - no response (by 20th Nov).