It’s hard to complain for the price but I paid few dollars more for the biggest option of the two rooms listed. Instead I got the tiniest room I’ve ever seen. How do I know? My friends had 5-6 rooms booked with their families for new years, they said my room was extremely small compared to any of their rooms. It was only 2 feet around the entire double bed. That was the whole room.
Frederick
於 2023 年 12 月住了 1 晚
2/10 很差
ARJELEN
家人同遊
2023年12月27日
We booked for 4 days for 2 adults and 1 kid (4 yr old) as we go in Makati for Christmas Vacation but suddenly when we came there the FO said kids not allowed... Why they didn't informed me ahead of time so we can cancel it and no one ever messaged me that we cant check in the hotel bec. we had kid with us..
The FO said i need to request a refund because they will refund my money but when i requested the website emailed me that the hotels declined my request refund.. I was very upset with their policy . We saved that money for our vacation but one blink its all gone coz they dont want to refund plus the staffs are not that approachable.. we waited long and they saw us in a lane waiting for our turn and no one ever told us kids are not allowed...
ARJELEN
於 2023 年 12 月住了 3 晚
6/10 一般
Brandin
家人同遊
2023年12月22日
讚好:職員與服務
Brandin
於 2023 年 12 月住了 1 晚
2/10 很差
Wonho
2023年12月2日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Wonho
於 2023 年 11 月住了 1 晚
2/10 很差
Marilyn
伴侶同遊
2023年11月14日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The first day I walk in the surround is not safe the place smell very bad and the room is so small. We have no choice to stay one nite but next day we check out. If you kindly refund me the remaining days. We came around 12:00 am and left early that day.
Please if you can refund me the remaining days.
Thanks
Marilyn
於 2023 年 11 月住了 8 晚
2/10 很差
Alex
2023年11月7日
不滿:職員與服務
I was charged extra because the towel i left was dirty and had a stain. No hotel on earth chargers extra if you use their towels. What next? Extra charge from used toilet paper and sheets!? In general the rooms are small in a shady area and you need to be awere of your surrounding and what you have in your pockets.
Alex
於 2023 年 10 月住了 1 晚
4/10 欠佳
Gayle
伴侶同遊
2023年8月30日
不滿:整潔度和設施服務
The room has a foul smell, the bathroom was full of mold and the air-conditioning clanged all night. We did enjoy the traditional vibrant neighborhood.