When we arrived at the house there was a car in the drive plugged into a battery charger and a garbage bag of cleaning supplies on the dining room table, so we thought maybe someone was there (it was weird because there is a very large room on the ground level that was locked), also the pool was a disaster! The pool cover was on and had debris and large animal or bird poop on it. we pulled the cover back and it was filthy, there had been a little storm earlier that day but a large part was like silty dirt that just sat on the steps and pool bottom and then stirred back into the water when disturbed, also lots debris and a broken waterfall that was full of green algae/stinky water. The only thing to clean the pool with was a little net for like a kiddie pool, it had large holes in it and did not even reach the bottom so you would have to get in the pool to clean it. I called Vacasa (the property management co.) and they said they would address the issues right away! Nobody came that day or the next day, so late the 2nd night I got in the pool with the tiny holy net and for an hour and a half cleaned it myself! The house was advertised as having an ice maker, if you fish this is a BIG deal, it was a tiny one in the fridge! there is no bathroom downstairs so if your in the pool, you must go up 15 stairs, walk the length of house, go in, then walk to other end of house! It had great dock, nice tiki hut and covered area but uncomfortable mattresses, & terrible management!