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"Friendly "

"Nice clean room "

"Na"

"One of my favorite hotels. The best most thoughtful amenities (sound box for sleeping, local candies, wine, etc), clean and rooftop deck is beautiful. "

"Very cute property. Just what we were looking for for our special sister weekend."

"Hotel itself is great. We stay here often when we are in Berkeley. However staff are not trained for 5* hotel. Front desk is polite the most. There is no 5* wording and mannerism. Wait staff is indifferent and tired most of the evenings we dined there. A man who served at breakfast in a cafe was consistently dismissive and gloomy. Considering high end prices we expected a bit more enthusiasm and friendliness typical for such properties. That attitude takes away from the experience. "

"Plenty of breakfast items. Many seats available.Next to shopping. Walkable to near by movie theater. I did have to change the channel in lobby the TV. On that morning 🌅 TV was set on a movie,not a good choice. Bad movie. Staff should choose food channel. Better ambiance for the start of your day when traveling."

"Excellent location and comfortable hotel rooms. Quiet room and comfortable bed. The restaurant for breakfast should be avoided: food sat in the kitchen, was cold, inedible. Restaurant staff inattentive."

"This is a beautiful property but I do not recommend booking through Expedia or any third party websites. Customers who book directly from their website get first dibs on booking. The check in process took almost two hours because they overbooked and the only room they had available was a king bed for four adults. They tried calling nearby hotels but according to the Meritage staff the hotels were booked. However, when I called the other properties there had rooms available. That’s when Meritage miraculously had a two queen available. Also shuttle services to downtown Napa is advertised but the driver is not always there so you will have to take an uber. We asked for water and the staff said there is water in the room, when we didn’t even have a room. This was highly disappointing, we came to celebrate my sister’s birthday but spent the afternoon in the lobby. I would’ve understood if the hotel communicated that they overbooked even an hour before we arrived to Napa but even there were no such texts/emails."