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"Overall wonderful experience. Staff was great, room was great.. a little cold but housekeeping brought up an extra blanket and i was perfect. Outdoor fireplaces were lovely. Great location so close to pier 39. "

"The room was very clean"

"Very good "

"Delicious breakfast clean room Staff was fantastic"

"The room was very clean and comfortable and the staff was amazing. What we loved most was the location of the hotel, we didn’t use the car once on our stay. "

"Rooms are clean, staff are friendly, initially issues with the room was rectify quickly and smoothly. Even provided a spare room whilst my original room was being sorted."

"Bar has good food. Bed and room were comfortable and clean. "

"Tremendous property. Zoe in the main lobby bar was outstanding. Great service knowledgeable of the local community. Bull Sutton - the concierge - is a legend. So glad we met him and got great recommendations for restaurants. He is a gem and every hotel should have one like him. A star. The bar and room were great. Amazing view. Also the Club Room, while on a lower floor, great staff and selections throughout the day. Pool and hot tub were perfect. Hot and clean. The location is amazing with so much to walk to. Chinatown. Union Square. You are a short walk. Plus free charging for your car. What’s not to love? My favorite place to stay in SF. Just wish I got the corner room they offered but then sold out. Next time! Bring your bathing suit. The indoor hot tub is the best. The bell staff were very helpful and friendly as well. Loved it. 5 stars. "

"Excellent "