"Billie Jean, Abby and Britney at the front were all wonderful and a pleasure to chat with. When we arrived, there was a long line and even though some people had zero patience, Brittney kept her cool and was still professional and warm. All the housekeeping staff were also lovely to connect with and always had smiles on their faces. The company has done a great job rebranding the hotel (I always stayed at the former Sandcastle before it was bought out) and the location is the one of the best. The staff at the on site restaurant were also friendly and welcoming. I also loved the stainless steel water bottles they provided instead of plastic. :) However, I do have a few suggestions. We only received 2 bath towels and definitely needed more. There was a large piece of wood in the bathroom that covered the sink pipes under the actual sink and it unfortunately fell on my child’s foot because it wasn’t fully screwed in. Coffee down in the lobby wasn’t made until later in the morning and it would have been nice to have it a bit earlier. Overall, it was a great stay for me and my 2 children! "