Thank you very much for your feedback!

Thank you very much Kerry for your feedback! We hope to welcome you again very soon!

Thank you very much Lauren for your feedback, we appreciate it and we hope that you had a safe journey home and you will recover soon.

Thank you John for taking the time to share your feedback! We appreciate it, and we hope to welcome you again very soon!

Thank you very much Deepak for sharing your feedback with us. We appreciate it, and we are delighted to hear that you enjoyed your stay with us. We hope to welcome you again very soon!

Thank you very much Vivek for your feedback! We appreciate it,and we hope to welcome you again very soon.

Thank you for your feedback Nicholaas!

Thank you very much for your feedback Sally. We are delighted to hear that you enjoyed your recent stay with us. To connect to our Wifi it is necessary to connect to the different routers available in the different Riads. It is the same password everywhere, but in order to get a stronger signal, you need to connect once to every routers, and it connects again automatically.Thank you again for visiting us!

Thank you very much Javed for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your time in Marrakech and we hope to welcome you again very soon.

Thank you very much Michael for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay in our Riad, and we hope that you will choose to stay with us again.

Merci beaucoup Sameer pour votre retour positif concernant votre expérience dans notre Riad. Nous sommes heureux de savoir que vous ayez apprécié votre séjour avec nous et nous espérons vous accueillir à nouveau très vite.

Hello,Thank you for your kind comment, happy to hearing that everything was good.We hop to see you againKind rgds

Dear El Mechry,Thank you for your nice comment, all the staff want to thank you for the nice feed backWe hope to see you againKind rgds

Good morning,We were surprised by your comment regarding the hot water in the room, when you asked at reception the receptionist went up to the person concerned and after checking the hot water was burning.there were 6 rooms in this patio and all had hot water.We still prefer to communicate on site and respond directly to your needs, which is easier than on the internet.sorry again

Dea Caroline,Thank you for your feedback, we are happy to hearing that everything was ok and you are happy with your stay in riad karmela.We hope to see you again

Thank you Elizabeth for your feed back, we hope to see you againKind rgds

Thank you

Thank you for your feed back

Thank you Leon .

Muchas gracias por sus amables palabras. Estamos muy contentos de que haya disfrutado de su estancia.

Estimado anfitrión,Me gustaría agradecerle sinceramente por tomarse el tiempo para compartir sus sentimientos con nosotros.Fue un verdadero placer para nosotros saber que su estadía con nosotros cumplió con sus expectativas.Podemos asegurarle que siempre haremos todo lo posible para seguir mereciendo la confianza que deposita en nosotros.Todos nuestros equipos se unen a mí para asegurarles lo felices que seríamos de darle la bienvenida de nuevo entre nosotros.Cordialmente,

Dear Host,I would like to sincerely thank you for taking the time to share your feelings with us.It was a real pleasure for us to learn that your stay with us met your expectations.We can assure you that we will always make every effort to continue to deserve the trust you place in us.All of our teams join me in assuring you how happy we would be to welcome you back among us.Sincerely,

Thank you for your compliments

thank you ...we are trying to make everyone happy...I am glad it went fi,e for you ..

Thank you for your kind feedWe hope to see you againKind rgds

Thank you for your feed backwe hope to see you againKind Reds

Thank you for your feed backWe hope toes you very soonKind rgds

hello Angela what went wrong ??? no comments ??It does not help...

Thank you so much..we are pleased that you enjoyed your stay You will be welcomed back

Hello Charles Thank you for the feed back. Our location in the Medina is only 8 mn walk from the main square and as most part of the Medina taxis access is very difficult. The taxis situation is challenging as many streets and alleys are not reachable as less that 2 meters large. It is not like in a modern city. There are 1243 Mosques in the region of Medina and even in the new city the calls for prior are a "surprise" as we are in a muslim country. As you mention when people have dificulties to walk or only just tired Tuktuk are an option and the riad as also as from this week a tutuk electrical for short transfers in the Medina. We also have our local taxi organisation 24/24 and they ALL have acess to the BEN SALEH square one minute walk. You Do NOT get involved in the cost as fix prices which go to your room account. Sorry if this was not clearly explain when you were on site.

Hi John Thanks a lot. When issue wifi next time TELL us ...we know what to do do and ALSO we have independant routers for personal use in case some guests need strong needs ofr wifi....next time .

Hello Nelly I am afraid that we will not able to improve the score you have given as no direct specific feed back unfortunatly. Sorry that we were not 10/10.

Thank you for your score

Thank you Kevin fot that surperb feed back...Merci

Thank you so much for your feed backWe hope to see you again

Thank you very mucxh for this lovrely feed back

Hello Thank for the good score of 8 .

Dear Jafari, we are managing 8 riads in the close area and we often propose/ suggest an UPGRADE to our guests as the main Riad Karmela can be noisy. We do NOT force any one. In your situation you have declinded the proposal and therefore had your uprade from standard rom to a Suite in the main riad Karmela. We will continue to offer upgrades to our guests who are interested. Thank you.

Dear Orita,Thank you for your kind feed back, we hope to see you againBest Rgds

Hello,I see no reason to review and you have never been stayed in our Riad;If we charge your card, because there are cancellation conditions that you must respect:a no show is the entire stay that we will have to charge and throw your case Sir.you would just simply called the riad or contact us by email and ask to waive the cancellation feesI ask you please to remove your comment because you must reread the conditions of the cancellation

Thank you for your Feed Back, we hope to see you againKind rgds

Hello,We are happy to learn your feed back, alla the star. are happy and hope to see you again

Hello We also organise Tours in Morocco and the drivers arrive at the riad level (1mn walk) when as for most local agencies, customers have to walk to a certain meeting point sometimes far away. We are in the Medina and it is true that taxi have limited access. We also prepare early breakfast when ordrered day before (same time as doing the check out day evening before departure so I do not know what happened in your case. I am sorry about that situation.

hello,Thank you for your kind Feed Back, we hop to see you againBest rads

Thank you so much ...Very kind of you.

Hello,Thank you very much for your feed back, we hope to see you againStaff

Hello,thank you for your kind feed back, we hope to see you againKind rgds

Thank you dear Victoria for your kind feedback We hope to see you again Kind rgds

Dera Melissa, Thank you so much for your kind feed back, we hope to see you again, Best rgds