“Good hotel with free easy parking. The twin room was a good size and quiet. Staff were friendly but they could clear your table as they pass by. An extra coffee machine would help at breakfast. Food was good. Location is good as away from the busier areas such as La Massana.”
“Check-in was smooth and the first impression of the hotel was very positive. When I entered the room, it was newly decorated, modern, and looked fantastic.
Unfortunately, that impression didn’t last long. As soon as I used the bathroom, I found toilet paper stuck to the walls, along with numerous hairs in the shower and on the bathroom floor. When I checked the bed, I also found two hairs in it. These certainly weren’t mine, as I’m bald.
I immediately reported this to reception, expecting the……
“Waren im fünften Stock.
Zimmer waren sehr sauber. Auf den Gängen hat es - warum auch immer - nach Schwimmbad gerochen.
Wir haben sowohl abends als auch morgens lauwarm geduscht.
Die Klimaanlage mussten wir in der Nacht ausschalten da sie zu laut war.
Das Buffet war für den Preis sehr reichhaltig aber nicht mehr alles frisch. Stand wahrscheinlich schonmal am Tag vorher.
Allerdings ist das sicher auch schwierig bei drei Familien im Speiseraum nichts wieder rauszustellen.
Insgesamt muss man aber……
“Un hôtel chaleureux, une chambre très spacieuse et confortable... Mention spéciale pour le personnel du restaurant, professionnel, attentionné et très sympathique... Nous reviendrons ”
“Es war alles sehr zu unserer Zufriedenheit, die Zimmer sehr sauber, das Personal äußerst zuvorkommend und freundlich, das Frühstück lies keine Wünsche offen”
“Loved this place. The views from floor -3 and up are epic. The Pub and breakfast staff are amazing, but especially Nico and Josefina.
All of the women at the front desk are especially helpful.
The only con was that a bees nest was hidden in the panels outside our windows and there are no a/c or screens (nets) so we had to pick stuffy room or several bees. We moved rooms later in the stay and had zero issues with this however.”
“All the staff are very friendly and helpful. Special thanks to the reception staff. The 3-level rooms in historial building is very nice. We have an wonderful birthday trip in Andorra. ”
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