Exterior
Check availability

Reviews of La Chimera

La Chimera
Via Arezzo 110, Massa

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

6.0/10

Cleanliness

10/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Faroug

Travelled with group
Disliked: Cleanliness, room comfort
Disastrous experience
This disastrous unit should not be included in the list of hotels.com. The unit is not air conditioned in an area where the temperature can be 40+ c. Although the staff at the office of happy rentals are very very friendly ( Leonardo and Gianluca). The only thing is that they might take more than 24 hours before they can come back to you. And that can be after the date of free cancellation as it is the case when I wanted to change the check out date. They came back to me after the expiration of free cancellation. The response from hotels.com was the most shameful thing. It was in Chinese where neither the unit nor my self spoke this Chinese. After all I had to leave the unit just one hour after checking in and went to another hotel. Final say is never back to this unit unless it is equipped with AC.
Stayed 4 nights in Jul 2023

8/10 Good

Simone

Liked: Cleanliness, amenities
Ottima location agenzia che la gestisce molto premurosa
Stayed 4 nights in May 2023
Response from Happy Rentals on 20 Jul 2023
Grazie mille! Siamo felici che tu abbia apprezzato la nostra ottima location e l'attenzione premurosa del nostro staff. Speriamo di accoglierti nuovamente presto!