「Very very bad experience,I was already at midnight because of the delayed arrival of my flight.The hotel counter staff, even the computer system does not check, I told me that I did not make a reservation.When I provided the reservation-related information, he told me impatiently that I only had one order, but I clearly provided him with two order numbers. I was required to pay another day.I don't know which part of the problem is wrong? But I know clearly that I booked 10/12 and 10/13 for two...
「Get the ocean room view - magnificent! The spa was wonderful and the staff was amazing. I especially enjoyed the airport shuttle driver Masanga (spelling?) - what an amazing ambassador for Mozambique this gentleman is!」
「The key card system was not working upon my arrival, so I had to rely on the hotel staff to enter and exit my room.
The restaurant was already closed at 9:30 pm when I arrived.
I was initially told that my shirts could not be processed within the same day, but this was eventually arranged after I insisted.
Overall, this was a below-average experience.」
改變主意預訂可免費取消的酒店
精挑細選搜尋全球近百萬間住宿
