Awanoyu offers a perfect setting for relaxation with its indoor mineral hot spring (onsen). Visitors can book a therapeutic massage to ease tired muscles or stop by the on-site coffee shop/cafe for refreshments. The spa consistently earns positive reviews from previous guests.
Matsumoto is home to Awanoyu. Mt. Norikura Snow Resort and Alpes Street Hotsprings are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chubu-Sangaku National Park and Kamikochi Visitor Center. Visit our Matsumoto travel guide
An indoor mineral hot spring (onsen), a coffee shop/cafe and a restaurant are just a few of the amenities provided at Awanoyu. For some rest and relaxation, visit the hot springs. Stay connected with free in-room WiFi.
Additional perks include:
Free self-parking
Hot springs on-site, smoke-free property and a front desk safe
A water dispenser, luggage storage and karaoke
Room features
All guest rooms at Awanoyu offer perks, such as laptop-compatible safes and air conditioning, as well as amenities, such as free WiFi.
Check-in start time: 3 PM; check-in end time: 6 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children younger than 13 are not allowed at this adults-only property; all guests 13 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Hot springs access available from 10:30 AM to 2:00 PM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 13 years old are not permitted at this adults-only property
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in
Property is also known as
Awanoyu Ryokan
Awanoyu Matsumoto
Awanoyu Ryokan Matsumoto
Frequently asked questions
Is Awanoyu pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Awanoyu?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Awanoyu on 31 Mar 2026 start from HK$2,909, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Awanoyu?
Self-parking is free at this property.
What time is check-in at Awanoyu?
Check-in start time: 3 PM; check-in end time: 6 PM.
What time is check-out at Awanoyu?
Checkout is at 10 AM.
Where is Awanoyu located?
Situated in Matsumoto, this ryokan is 3 mi (4.9 km) from Mt. Norikura Snow Resort and within 6 miles (10 km) of Chubu-Sangaku National Park and Ichinose Meadow. Yoshigoro Falls and Ushidome Pond are also within 6 miles (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Awanoyu Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We are the repeaters. This the rare co-ed onsen which allows you to go in with your friends and family. The onsen was filled with milky warm water so that you can stay in long hours and enjoy other people's company. Very relaxing environment surrounded by mountains. The food was omakase and very good. We enjoyed all of the local cuisine items with great beer and sake.
We came here because it was the only outdoor onsen we could find that had mixed gender bathing. I had the impression that it was "towel-optional" for ladies, but another female (Japanese) guest rushed over to me when I entered the bath with just a modesty towel and ushered me back to the changing room to get a proper wrap around towel. Then when I came out with it, she pointed out that it had snaps along the top to make sure the towels wouldn't reveal anything, and actually snapped my snaps herself. She was kind and motherly about it - not rude or aggressive. Still, people thinking this is towel optional should be aware of this expectation.
I was not aware that there is an annex where couples can enjoy the time together.
They had convenient parking and helped us with our bags. Little to no English spoken.
The stay was a gift for my husband who had never been to Japan and loves seeking out wild hotsprings in the US. So, the room and the kaiseki did not disappoint. The bathing while beautiful was a little akward. And we would have preferred to have our meal in the company of others, especially since we had no idea about what we were eating. I don't think it's so difficult these days to run a menu through a translator program and print it.
So, I'm glad we experienced it. It was far and above the most expensive place we stayed in Japan. For any further visits, I think we'll look for a place outdoor private baths.
joanne
Stayed 1 night in Oct 2023
10/10 Excellent
Fong Peng
3 Nov 2025
Liked: Cleanliness, staff & service, amenities
Friendly staff and their attention to details. Never refuse a request. The mixed milky onsen was really extraordinary and a very unique experience. The ladies were given a wrap around and nothing can be seen with the milky onsen. Very discreet , indeed!
Fong Peng
Stayed 1 night in Nov 2025
6/10 Okay
lindsey
8 Nov 2024
Liked: Cleanliness, staff & service, amenities
Happy we tried the ryokan, definitely an experience to do in Japan. The property is pretty dated, and the staff watches your every movement which feels weird. But glad we did it. I think it was overpriced for the age of the facility.