Nagano Matsushiro Castle Hotels

"Baths were strange, very deep but very short. Was different, but not necessarily bad. Good budget hotel for a couple nights stay. Would stay again 4/5"

"Let’s get real this hotel is not “wonderful” it’s a cheap downmarket motel style room. I’ve travelled around Japan for 5 weeks and this is the first time I would not wear their nightwear as it didn’t seem clean, slippers had been worn before and sanitized (ugh!). No English channels on tv and couldn’t access Netflix or others. No tea or coffee in room although did have kettle. Small room and very old and dated bathroom, didn’t enjoy it at all. Staff were friendly though and short walk from station."

"Hotel condition is terrible. I’ve stayed in old onsen hotels before that are way nicer - old doesn’t mean terrible condition, but this property was clearly neglected. Walls and carpets are destroyed everywhere, mosquitos / fruit flies inhabited the bathroom. I have tattoos so I must use shower, shower floods and did not drain properly, hot and cold interchange constantly, water pressure fails often. Why no private pools? Beds are old coil spring beds with destroyed coils, terrible sleep. Walls are paper thin, everything is heard outside the room. Rooms are excessively hot, hvac systems are not maintained, mold is present in ventilation everywhere. Black Mold is most noticeable in the lobby ventilation. Lobby offers a free snack / night cap before and after dinner, it’s a great service however the space is unimaginably too small for the guests using it and people are spread out into the all over the lobby. Snacks and drinks keep depleting faster than guests can enjoy. Children are everywhere, even during alcohol serving period. Breakfast and dinner periods must be reserved to stop overfilling, yet you still must wait in lines as dining is always over booked. Food served was nothing special, I think fewer items of higher quality would be better. Only 1 microwave for the whole hotel ??? Internet was terrible. Didn’t use onsen, cannot review. My family enjoyed the pools. I don’t recommend staying here unless for skiing. Feels like a budget ski hotel, over priced."

"Nice bed, new and spotlight clean."

"Pleasant hote"

"Clean room . Nice view"

"The hotel is older. However, the location is amazing! A 3-5min walk from train station and they also have bikes"

"Amenity choices are wide. The frontdesk staff is super polite and efficient. The location and parking area is closed to main train station which is very convenient. The parking fee is ¥800 which is even lower than some smaller city. Good deal!"

"Great hotel in great location . Staff very helpful. Room was bigger that expected."