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Reviews of Chaharu

3 out of 5
Chaharu
4-4 Dogoyuzuki-chou, Matsuyama

Reviews

9.0

Wonderful

Rating 10 - Excellent. 182 out of 341 reviews" "
Rating 8 - Good. 128 out of 341 reviews" "
Rating 6 - Okay. 23 out of 341 reviews" "
Rating 4 - Poor. 7 out of 341 reviews" "
Rating 2 - Terrible. 1 out of 341 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, one of the closest hotels to Dogo Onsen. The staff are very friendly and professional, the onsite restaurant served a fusion ( French and Japanese) dinner and a buffet breakfast. We (a family with 1 adult daughter ) enjoyed the 2 night stay at this hotel, I highly recommend Chaharu ！
Stayed 2 nights in Jan 2024

10/10 Excellent

maki

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Dogo
The dinner is absolutely amazing.. it’s like a 9 course meal and every dish is good. The room is clean, service is prompt, location is convenient. Lastly, the outdoor onsen is also an attraction on its own!
Stayed 2 nights in Dec 2023

10/10 Excellent

Sze Wai Betty

Stayed 2 nights in Nov 2023

6/10 Okay

MASAYO

Stayed 1 night in Oct 2023

10/10 Excellent

CHUN WA

Stayed 1 night in Sep 2023

10/10 Excellent

Vivian Tsz Hei

Stayed 1 night in Sep 2023

8/10 Good

Mitsuko

Stayed 1 night in Sep 2023

10/10 Excellent

hyejung

Stayed 1 night in Aug 2023

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良いホテルでした
ホテルの建物自体は古いものの、掃除が行き届いていてゆっくりくつろげた。 夕食のコース料理は、見た目も美しくシェフのオリジナル感満載でとても美味しかった。朝食のバイキングは種類豊富。 全体的にスタッフ皆がとても感じが良く、気持ちよく滞在出来た。
Stayed 1 night in Aug 2023

10/10 Excellent

David

Stayed 2 nights in Jul 2023

10/10 Excellent

Yu Chung

Stayed 1 night in Jul 2023

10/10 Excellent

Shyam

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent stay. Very comfortable.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
道後温泉が目の前です
とてもいいホテルでした。駐車場の誘導、道後温泉の空き情報、道後温泉への傘、手提げカゴ、石鹸、タオルのサービス（道後温泉や商店街は目の前です）チェックインまでの荷物の預かりや爪切りの貸し出し、その他の細かいお願いも快く聞いてくださいました。 お風呂についてですが、ぬるい露天風呂が多い中、しっかりと温かく、いい深さの露天風呂でした。内風呂もお湯の質がよかったです。 和室でしたが、好きなタイプの和室で、敷布団、掛け布団ともに良いものでした。寝やすかったです。隣の部屋の声も一切聞こえませんでした。 朝食の、目の前で作ってくれるオムレツ、美味しかったです。また泊まりたいと思いました。
Stayed 1 night in Jul 2023

8/10 Good

TAK YAN

Stayed 2 nights in Jun 2023

10/10 Excellent

Tomoka

Stayed 1 night in Jun 2023

10/10 Excellent

HYUNGWOO

Stayed 2 nights in Apr 2023

10/10 Excellent

MINORI

Stayed 2 nights in Apr 2023

10/10 Excellent

Victor

Stayed 1 night in Apr 2023

10/10 Excellent

Carol

Stayed 1 night in Apr 2023

8/10 Good

HIROYUKI

Stayed 1 night in Feb 2023

8/10 Good

YASUE

Stayed 1 night in Jan 2023

10/10 Excellent

YUKO

Stayed 1 night in Jan 2023

8/10 Good

HIROKI

Stayed 1 night in Aug 2022

10/10 Excellent

KENTA

Stayed 1 night in Feb 2022

10/10 Excellent

Yasuhiro

Stayed 1 night in Nov 2021

8/10 Good

misako

Stayed 1 night in Oct 2021

8/10 Good

KYOKO

Stayed 1 night in Aug 2021

10/10 Excellent

KAYOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
手入れが行き届いており、食事も美味しいでした！大浴場もよかったです！薔薇風呂もあり、テンション上がりました！
Stayed 1 night in Aug 2021

10/10 Excellent

Akira

Stayed 1 night in Aug 2021

8/10 Good

NAOKO

Stayed 1 night in Jul 2021

10/10 Excellent

TSUTOMU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

NAMI

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to Dogo Onsen and shopping street. A few minutes walk to bus and train station. Nice view of the hot spring. Highly recommend!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Familyman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is smaller than expected, wished that the tables and chairs were better stored in the cupboard to make the room hazard-free. My little one banged into the table suffering a bruise at his cheek.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Joonseok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional experience
Buffet, public bath, tatami room with futons, a convenience shop, and kind staff made my trip truly memorable. I'll definitely go back someday. The only thing bothered me was free wifi was congested and slow.
Stayed 1 night in Jun 2019

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet. Amazing rooftop onsen. Too bad the Dogo Onsen was under construction. But the rooftop onsen makes up for it.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa, food, and more
Great location, great food (both the buffet breakfast and kiseki dinner), and fantastic location.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient and the food is average.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

Youngcho

Awesome outdoor hotspring
It was nice experience at Chaharu. It has an awesome outdoor hotspring on rooftop.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, great place to stay. The room was comfortable, hot tubs were great, and the food was awesome. The only request I could think of is if they could change breakfast buffet menu from day to day... the selection was exactly identical between two days.
Stayed 2 nights in Apr 2018

10/10 Excellent

Akitoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

P&A, HK

Liked: Cleanliness, staff & service, room comfort
Touristy spot but well run hotel!
Hotel staff at entrance does a very good job at directing traffic, quick drop off and check in. Birthday surprise perfectly executed with flexibility, hotel staff helped to sing a sweet birthday song even! Tourist spots are within 5 mins walk and nice temples around.
Stayed 1 night in Sep 2017

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017