预订马佐尔博岛酒店宾馆住宿限时优惠

“The Hotel location provides a private and relax environment for holiday in Venice. Good: Accommodation - the room is quiet and tidy. Room service is excellent, in room dining is good too. Staff - all the staffs are friendly and helpful. Food - quality of in room dining and restaurant are good. Bad: Toilet is too old for 5 stars hotel, there was only bath and no shower. There was no cover for the bath which makes it’s difficult to shower.”

“第一次遇到這麼差的服務態度，沒有笑容，冷冰冰的，完全被評語欺騙了，選擇了這裡，滿肚子的不滿，五星收費，一星的服務。登記的男服務生態度極差，看他的樣子好像很討厭中國人似的，兩點入住，兩間房也沒有清潔好，我問可否先准備一間我們，他只是冷漠地說，我們只保證三點才有房，有這樣的服務嗎？房間内沒有煲水的，也沒有咖啡機，連咖啡也沒有。叫拿熱水，催了三次，60幾分鐘才送到，打電話投訴，一句抱歉的話也沒有，他只是在詢問你想怎樣，我幫你轉電話去相關部門，真最好笑，我現在要投訴，不是應該你幫我解決問題嗎？”

“This was an excellent property and I highly recommend it. The hotel and staff were charming and worked hard to make our stay excellent. The breakfast was excellent. The rooms were very comfortable and the location was excellent. Really a gem of a hotel”

“酒店服務十分好，整潔衛生，職員的服務態度一流。十分推薦”

“Overall good hotel, excellent location”

“在威尼斯內很方便也很乾淨的飯店，不管步行或是坐船都可以。但預定的房間可能是頂層和木造，除了有點潮濕味～其他都非常好！”

“Great location. They gave excellent instructions as to utilizing the vaporretto from the train station. It was a short walk to the Hotel Ala where we checked in. It was another short walk to the actual very modern room at RF. From there we had easy to Saint Mark’s Square, shops all over the place and easy access to water taxis. We would definitely stay there again if we were going to Venice! It was very warm while we were in Venice and the room was comfortably cold at 21°C. We could not figure……

“Disappointed 1. AC water dripping from the ceiling all night 2. Cleaning staff left the tissue paper inside the bidet instead of where it’s supposed to be Not up to the IHG standards I expected”

“完美的服務 親切的櫃檯與員工 你威尼斯度假的唯一選擇”

“Very centrally locates. Very helpful staff. Room with balcony is stunning.”

“The staff was ok but I was told that there wasn’t a manager on duty to help solve a minor issue.”

“Has a great stay”

“很有溫度的服務 我很喜歡”