2/10 Terrible
Anita A.
12 Apr 2024
Still waiting!
We checked Thursday night stayed untill Sunday checkout time. Access was easy host responded back quickly. We had a family quinceanera Friday night. Within an hour of coming back to condo after quince there was a horrible wind storm that shook the entire 2nd floor of the condo and electricity went out Friday about 12AM and never went back on the rest of our stay. So Friday night till Sunday no electricity. I tried getting ahold of the host with calls, left messages and text and no response was every given back to my family. Saturday night my sister in her 50's fell down the stairs that have no hand rail in the pitch black dark (no electricity) an ambulance had to be called and she had to be escorted by ambulance to the nearest hospital with broken femur, dislocated knee, fracture ankle and left arm. My sister is still in the hospital and has had 2 surgeries and another in a few days she is still in McAllen when we are from San Antonio. WE HAVE STILL YET HEARD BACK FROM THE VRBO HOST.
Anita A.
Stayed 3 nights in Apr 2023