Save

Hotel Pullman ZamZam Makkah

5.0 star property
Luxury hotel connected to a shopping centre in Al Hajlah with 2 restaurants

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Pullman ZamZam Makkah

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Exterior
Eco-friendly toiletries, hair dryer, dressing gowns, towels
Exterior
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Reviews
6.8

Popular amenities

  • Breakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Abraj Al-bait., Central Area Ajyad, Makkah, 21955
  • Popular LocationGreat Mosque of Makkah6 min walk
  • Popular LocationKaaba6 min walk
  • Popular LocationAbraj Al-Bait Towers6 min walk
  • AirportJeddah (JED-King Abdulaziz Intl.)71 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Classic Room, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 753 sq ft
  • Sleeps 7
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 753 sq ft
  • Sleeps 7
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 753 sq ft
  • Sleeps 7
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 7
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Room, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • 398 sq ft
  • Sleeps 5
  • 2 Single Beds

View all photos for Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 592 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • 398 sq ft
  • Sleeps 5
  • 2 Single Beds

View all photos for Classic Room, 3 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 3 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 3 Single Beds

View all photos for Classic Room, 3 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 3 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 3 Single Beds

View all photos for Deluxe Room, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Accessible, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Accessible, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 398 sq ft
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Junior Suite, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Junior Suite, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 6
  • 2 Single Beds

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 7
  • 1 King Bed

View all photos for Classic Room, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • 398 sq ft
  • Sleeps 5
  • 2 Single Beds

View all photos for Classic Junior Suite, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Junior Suite, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • 484 sq ft
  • Sleeps 6
  • 2 Single Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • City view
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 4 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 4 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Select Comfort bed
  • 398 sq ft
  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Room, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 5
  • 2 Double Beds

Similar properties

Front of property
Fairmont Makkah Clock Royal Tower
Spa
Free WiFi
Restaurant
Air conditioning
8.4 out of 10, Very good, (1005)
The price is HK$1,484
HK$1,792 total
includes taxes & fees
19 May - 20 May
Fairmont Makkah Clock Royal Tower

About the area

Makkah

Located in Al Hajlah neighbourhood, Hotel Pullman ZamZam Makkah is connected to a shopping centre. Notable landmarks in the area include Great Mosque of Makkah and Kaaba.
Visit our Makkah travel guideOpens in a new window

What's nearby

  • King Fahad Gate - 4 min walk
  • Well of Zamzam - 5 min walk
  • Great Mosque of Makkah - 6 min walk
  • Kaaba - 6 min walk
  • Abraj Al-Bait Towers - 6 min walk

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 71 min drive

Restaurants

  • Swiss Express - 1 min walk
  • مطعم الطيبات انتركونتيننتال - 1 min walk
  • Almsharf Lounge - 1 min walk
  • رافلز كريميري - 1 min walk
  • الطازج - 1 min walk

About this property

Hotel Pullman ZamZam Makkah

Luxury eco-certified hotel near Great Mosque of Makkah
Abraj Al Bait Towers and Kaaba are located near Hotel Pullman ZamZam Makkah, which provides a shopping centre on-site, a coffee shop/cafe and a library. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and conference space.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • A lift, luggage storage and free newspapers
  • Concierge services, a 24-hour front desk and meeting rooms
  • Guest reviews give good marks for the location
Room features
All 1315 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and separate sitting areas. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Flat-screen TVs with premium channels
  • Separate sitting areas, separate dining areas and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Arabic, English, French, Hindi, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (SAR 400 per day)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 90 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Al Zahra
  • Al Yasmine
  • Tea Garden

Things to do

  • Shopping centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference space (1076 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Dining room
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 AM
Early check-in subject to availability
Early check-in fee: SAR 400
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: SAR 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from 19 July 2023 to 15 July 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 400.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SAR 90 per person
  • Valet parking fee: SAR 400 per day
  • Early check-in fee: SAR 400 (subject to availability)
  • Late check-out fee: SAR 400 (subject to availability)
  • Rollaway bed fee: SAR 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property

Property is also known as

Hotel Pullman ZamZam Makkah Mecca
Hotel Pullman ZamZam Makkah
Pullman ZamZam Makkah Mecca
Pullman ZamZam Makkah
Pullman Zamzam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel
Hotel Pullman ZamZam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel Makkah

Frequently asked questions

Is Hotel Pullman ZamZam Makkah pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Pullman ZamZam Makkah?

As of 11 May 2024, prices found for a 1-night stay for 2 adults at Hotel Pullman ZamZam Makkah on 17 May 2024 start from HK$1,006.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Pullman ZamZam Makkah?

Valet parking is available for SAR 400 per day.

What time is check-in at Hotel Pullman ZamZam Makkah?

Check-in start time: 2:00 PM; check-in end time: 9:00 AM. Early check-in is available for a fee of SAR 400 (subject to availability).

What time is check-out at Hotel Pullman ZamZam Makkah?

Checkout is at noon. Late checkout is available for SAR 400 (subject to availability).

Where is Hotel Pullman ZamZam Makkah located?

Located in Al Hajlah, this luxury hotel is within a 10-minute walk of King Fahad Gate, Great Mosque of Makkah, and Kaaba. Abraj Al Bait Towers and Well of Zamzam are also within 10 minutes.

Hotel Pullman ZamZam Makkah Reviews

Reviews

6.8
Rating 10 - Excellent. 309 out of 1003 reviews" "
Rating 8 - Good. 234 out of 1003 reviews" "
Rating 6 - Okay. 172 out of 1003 reviews" "
Rating 4 - Poor. 122 out of 1003 reviews" "
Rating 2 - Terrible. 166 out of 1003 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sidiq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Makkah, insh’Allah I will recommend to all my friends and family. You must add breakfast in Restaurant Al-Zahra.
Stayed 2 nights in May 2024

6/10 Okay

Warsame

Stayed 6 nights in May 2024

4/10 Poor

Hamna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The moment we walked into our Kaaba view suite, we smelled mold and mildew and the air felt moist. The furniture was worn down and quite used with poor up keep. They provided a small kitchen but told us the stove wasn't working and refused to provide a microwave even though their branch in Madinah gave us a microwave. Their solution to all the issues was telling us that the hotel will be renovated completely after Hajj. Will never stay here again and will tell others not to. Their branch in Madinah was great thus we were shocked at the poor quality of the Makkah site. Very disappointed. The only plus point was the Kaaba view alhumdulillah.
Stayed 7 nights in Apr 2024

8/10 Good

Auwalu

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location, Haram view and City view. However, the some aspect of the facility is getting old, is time to get some upgrade done, especially the toilets.
Stayed 2 nights in Apr 2024

2/10 Terrible

Aleem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Aleem

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is a big assett and the current staff goes above and beyond towards helping out with customers issues. Kudos to the reception and the Egyptian manager who provided all flexibility in ensuring the dietary issues one may have. I will certainly look forward to doing business in future and to refer others.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rabia, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 6 nights in Jan 2024

10/10 Excellent

Mohammed, jamaica

Liked: Cleanliness, staff & service, property conditions & facilities
one of the best hotel in Makkah
Stayed 3 nights in Apr 2024

6/10 Okay

Tabassum, London

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Definitely very close to Haram and that is the only good thing about the Hotel. The rooms are shabby and the staff are not so efficient.The reception queue is always long.on arrival at the hotel I first waited for some one to bring a trolley to me for my luggage, to be brought in but no one gave me any attention hence not only brought my luggage in but also had to bring it up to my room.I was there for a day to perform umrah and attend a Nikah ceremony of my husband’s nephew which we did hence I assume it was served the purpose.
Stayed 1 night in Apr 2024

4/10 Poor

hanan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Only the location near the Haram.
Stayed 2 nights in Apr 2024