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Four Points by Sheraton Medan

4.0 star property
Upscale hotel with full-service spa and 24-hour fitness centre

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Four Points by Sheraton Medan

Photo gallery for Four Points by Sheraton Medan

Outdoor pool
Exterior
Minibar, in-room safe, soundproofing, cots/infant beds
Bar (on property)
Minibar, in-room safe, soundproofing, cots/infant beds

Overview of Four Points by Sheraton Medan

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
The price is HK$301
Price available on 2024/04/26

Check out the area

Map
Jl. Gatot Subroto No. 395, Medan, North Sumatra, 20119
  • Popular LocationBiggie Burger2 min walk
  • Popular LocationRahmat International Wildlife Museum & Gallery3 min drive
  • Popular LocationMedan Station14 min drive
  • AirportMedan (KNO-Kuala Namu Intl.)59 min drive
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Room options

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, soundproofing, cots/infant beds

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hairdryer
Bathrobes
Private bathroom
Bidet
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Smoking

Minibar, in-room safe, soundproofing, cots/infant beds

Junior Suite, 1 Bedroom, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hairdryer
Bathrobes
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 2 Single Beds, Smoking

Minibar, in-room safe, soundproofing, cots/infant beds

Business Room, 2 Single Beds, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Hairdryer
Free bottled water
Coffee/tea maker
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Business Room, 1 King Bed, Smoking

Minibar, in-room safe, soundproofing, cots/infant beds

Business Room, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Bidet
Bathrobes
Hairdryer
Free bottled water
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Smoking

Minibar, in-room safe, soundproofing, cots/infant beds

Deluxe Room, 2 Single Beds, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hairdryer
Free bottled water
Coffee/tea maker
Minibar
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Smoking

Minibar, in-room safe, soundproofing, cots/infant beds

Deluxe Room, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Bidet
Bathrobes
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 King Bed

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About the area

Medan

Located in Medan, Four Points by Sheraton Medan is in the city centre and near the airport. Rahmat International Wildlife Museum & Gallery and Percut Waterpark are local attractions and those in the mood for shopping can visit Plaza Medan Fair and Sun Plaza.
Visit our Medan travel guideOpens in a new window

What's nearby

  • Grand City Hall - 4 min drive
  • Sun Plaza - 6 min drive
  • University of North Sumatera - 6 min drive
  • Medan Mall - 6 min drive
  • Great Mosque of Medan - 7 min drive

Getting around

  • Medan Station - 14 min drive
  • Medan (KNO-Kuala Namu Intl.) - 60 min drive

Restaurants

  • Kopikuni - 9 min walk
  • Kerang Rebus Sumber Rejeki - 3 min walk
  • Ayam Penyet Joko Solo - 5 min walk
  • Fountain - 7 min walk
  • Ayam Penyet Bu Mai - 2 min walk

About this property

Four Points by Sheraton Medan

Upscale hotel in a shopping district
A corner/local shop, a free daily manager's reception and a coffee shop/cafe are just a few of the amenities provided at Four Points by Sheraton Medan. Treat yourself to aromatherapy, a massage or a body scrub at Puncak Alam Spa, the on-site spa. The on-site restaurant, The Eatery, features brunch. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • A banquet hall, coffee/tea in reception and concierge services
  • A TV in reception, luggage storage and a front desk safe
Room features
All 220 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Showers, free toiletries and hairdryers
  • 32-inch LED TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Eatery
  • The Onyx

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Cots/infant beds (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage - sports
  • Massage - Thai
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lever door handles
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per stay.
Cots (infant beds) are available for IDR 350000.0 per stay

Payment types at the property

Important information

Optional extras

  • Crib (infant bed) fee: IDR 350000.0 per stay
  • Rollaway bed fee: IDR 350000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Grand Serela Hotel Medan
Grand Serela Hotel
Grand Serela Medan
Grand Serela
Four Points Sheraton Medan Hotel
Four Points Sheraton Hotel
Four Points Sheraton Medan
Four Points by Sheraton Medan Hotel
Four Points by Sheraton Medan Medan
Four Points by Sheraton Medan Hotel Medan

Frequently asked questions

Does Four Points by Sheraton Medan have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Four Points by Sheraton Medan?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Medan on 26 Apr 2024 start from HK$301.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Medan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Medan?

Self-parking is free at this property.

What time is check-in at Four Points by Sheraton Medan?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Medan?

Checkout is at noon.

Where is Four Points by Sheraton Medan located?

Located in the heart of Medan, this spa hotel is within 2 miles (3 km) of Plaza Medan Fair, Sri Mariamman Temple and Rahmat International Wildlife Museum & Gallery. Sun Plaza and Grand City Hall are also within 3 miles (5 km).

Four Points by Sheraton Medan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 36 out of 106 reviews" "
Rating 8 - Good. 53 out of 106 reviews" "
Rating 6 - Okay. 7 out of 106 reviews" "
Rating 4 - Poor. 6 out of 106 reviews" "
Rating 2 - Terrible. 4 out of 106 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Firdaus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Santo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love you
This is clean room , will stay again when visit Medan next visit
Stayed 1 night in Jun 2023

10/10 Excellent

Tati

Travelled with group
Nice hotel! Everyone so Friendly and helpful . ..
Stayed 1 night in May 2023

4/10 Poor

Bernard

Business traveller
Disliked: Staff & service
Very bad customer service
Stayed 3 nights in Nov 2022

10/10 Excellent

Mohd Rahman Bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel wz family friendly.
Very good for family stay
Stayed 4 nights in May 2022

10/10 Excellent

Mohd Rahman Bin

Stayed 1 night in May 2022

10/10 Excellent

Edwin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The room is big and comfortable... located in central and convenient to travel to nearby malls or complex.
Stayed 2 nights in Jan 2020

2/10 Terrible

HENDRY

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great value, clean, friendly staff food food in resturant. Small but good pool and a nice well equipped gym.
Stayed 2 nights in Jan 2020

4/10 Poor

Wee Beng

Liked: Cleanliness, room comfort
Premium rooms facing main road, pretty noisy. Room glass windows should be double layers, which is not. Breakfast selections are the same everyday. 🙁 Poor service recovery by hotel staffs, including senior staff member of the reception.
Stayed 6 nights in Dec 2019