本以為是新裝修,去到check in 才被告知要加錢才能住新房間,3.5星這個價位來說可以接受,但不能理想。
Hiu Kwan
2019 年 3 月入住 2 晚
6/10 一般
Wai wai wendy
2018 年 4 月 4 日
不满意:清洁度、住宿条件和设施、客房舒适度
Dilapidated for upper floor
Hotels was old, room not clean and smell no good, the hotel only have new renovation for the lower floor, rooms at the upper floor really not pleasant for stay. We have booked 2 nights at this hotel and the second night when we came back we asked for a lower floor room, counter told us we need to pay for this upgrade. We paid and get a better room. Other than that, the location is convenient
Wai wai wendy
8/10 还可以
Kai Ling,Taiwan
2014 年 10 月 17 日
满意:清洁度、员工和服务、客房舒适度
comfortable bed
comfortable bed, nice warm water
Kai Ling
8/10 还可以
Peter
2025 年 7 月 5 日
满意:清洁度、服务设施、住宿条件和设施
Absolutely great for late arrival flights - twice I've arrived late evening and rested here the night before continuing to Medan. Clean and comfortable rooms, polite and friendly staff members, reasonable price. I don't like the fake white-stone "garden" out of the window - the bright lights are always on and the curtains don't cover the window. I had trouble sleeping on one of my stays because of this. Also it's not clear how to enter the hotel from the airport arrivals - there's a sign that says entrance at the back of the dining area, both times it was locked and had to shout to be let in. I didn't realised until the second stay that I should've entered through the front (which is further away from arrivals). Fix these two things and it's perfect 😅
Peter
2025 年 6 月入住 4 晚
10/10 超赞
Eduward
与家人出行
2025 年 7 月 3 日
满意:住宿条件和设施,服务设施
Like a home
Eduward
2025 年 6 月入住 2 晚
2/10 糟糕
Imaduddin
2025 年 4 月 19 日
Imaduddin
2025 年 4 月入住 2 晚
10/10 超赞
Wataru
2025 年 4 月 14 日
Wataru
2025 年 4 月入住 1 晚
10/10 超赞
John
商务旅客
2025 年 3 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Efficient and friendly service. Great value for the price, and good central location.
John
2025 年 3 月入住 3 晚
8/10 还可以
Tom
2025 年 3 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Little problems.
The second day I pict up a bacteria in my stomach, OR the food was just too spicy for me. Do not know. Just in case of others had problems you should check it up. But I know, a bactera can come just from any place. I felt the hotel was clean thou.
Tom
2025 年 2 月入住 3 晚
10/10 超赞
Mallika
2025 年 2 月 26 日
Mallika
2025 年 2 月入住 6 晚
8/10 还可以
william
2025 年 1 月 11 日
william
2024 年 12 月入住 9 晚
6/10 一般
Christine,Taggerty
与家人出行
2025 年 1 月 5 日
满意:清洁度、服务设施、住宿条件和设施
None of the staff had much command of English which made every request and dining a little difficult. The establishment wanted us to continually pay for drinks, meals, etc instead of allowing us to charge to our rooms and staff had no idea about wine or cocktails protocols. However it is a very nice hotel.
Christine
2024 年 12 月入住 3 晚
8/10 还可以
william
2025 年 1 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
william
2024 年 12 月入住 3 晚
6/10 一般
Bindu
与家人出行
2024 年 12 月 30 日
满意:客房舒适度
不满意:清洁度
Room itself is good. Good king size bed, clean carpets. Bathroom is dirty with the grout mostly black or brown. Cleaning is not up to mark. Check in experience was not great either
Bindu
2024 年 12 月入住 1 晚
8/10 还可以
william
2024 年 12 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
william
2024 年 12 月入住 1 晚
8/10 还可以
william
2024 年 12 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
First stay after 6 yrs.
Experience has been great, attentive service, good breakfast, ease of transportation. Upgrades since Mercure took over are very good.
william
2024 年 12 月入住 7 晚
8/10 还可以
william
2024 年 12 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
william
2024 年 12 月入住 5 晚
10/10 超赞
Parthiban
商务旅客
2024 年 12 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Parthiban
2024 年 12 月入住 1 晚
4/10 很差
thomas
2024 年 12 月 20 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Bad value
Lots of problems with this high priced hotel which made it bad value. The swimming pool closes at 7pm which is way too early.
The room has only two bags of green tea....nothing else. Breakfast is stressful and crowded. Not enough tables so I had to sit in the lobby area and then trek a long way every time I needed something from the buffet. A lot of the items were not hot -baked beans cold. No table reservations makes it a chaotic unrelaxed breakfast.
thomas
2024 年 12 月入住 1 晚
10/10 超赞
william
2024 年 12 月 19 日
william
2024 年 12 月入住 6 晚
8/10 还可以
Rohaya
2024 年 12 月 13 日
Rohaya
2024 年 11 月入住 1 晚
8/10 还可以
william
2024 年 12 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice return after 6 yrs at another hotel. Improvements are great and renos moving along nicely.