Front of property

Reviews of The Click Clack Hotel Medellin

4 out of 5
The Click Clack Hotel Medellin
Calle 10B # 37-29, Medellín, Antioquia

Reviews

8.8

Excellent

Rating 10 - Excellent. 690 out of 1006 reviews" "
Rating 8 - Good. 151 out of 1006 reviews" "
Rating 6 - Okay. 73 out of 1006 reviews" "
Rating 4 - Poor. 32 out of 1006 reviews" "
Rating 2 - Terrible. 60 out of 1006 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was my first time to medellin and the hotel and i would go back again , everyone is so friendly , the food amazing , the rooms are super cool and walking distance to everything . amazing restaurants near by as well
Stayed 3 nights in Apr 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
the best place in medellin
Stayed 8 nights in Apr 2024
Response from TheClickClackHotel on 1 May 2024
Hello Miguel! High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.We're thrilled you consider we're the best place in Medellín: Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Albert, Hillsboro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the way it looked...had drinks a week before and decided to switch hotels for the last part of our stay. We had an inner courtyard room, and it was non stop noise. The music they play the same 3 songs on repeat with the same beat and it is obnoxious. Think 50 Shades of Grey hotel. Its stunning, but the music coming on at 7am waking you up is a bit much. Breakfast is good.
Stayed 2 nights in Apr 2024
Response from TheClickClackHotel on 1 May 2024
Hello Albert!Thanks for reaching back to us.We're sorry for the noise inconvenience: We will immediately share your comments with the involved areas, in order to provide the best experiences for our guests and prevent this kind of situation from happening again. We hope to have you back very soon so that you can live a different experience at the hotel.Have a wonderful day! Juan David OrtizGuest Service AnalystThe Click Clack Hotel

4/10 Poor

Guy

Liked: Staff & service, amenities
I booked in advance informing a hotel that I had a guest coming for a couple of nights. When my guest arrived there they were decline entrance to the hotel. I had to book an Airbnb in order to accommodate my guest. I was extremely disappointed and so was my guest. I will never book this hotel and I will tell all my friends!
Stayed 3 nights in Apr 2024
Response from TheClickClackHotel on 1 May 2024
Hello Guy!Thanks for reaching back to us. We're sorry to receive this kind of feedback!At the Click Clack Hotel, our priority is making our guests feel comfortable and happy. This is why, in order to ensure the safety and harmony of our guests; the hotel can reserve their right of admission.This applies for the common areas, too. But, we never meant to be rude or disrespectful!We hope to have you back very soon so that you can live a different experience at the hotel.Have a nice day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay overall was exceptional. Definitely I’ll go back.
Stayed 3 nights in Apr 2024
Response from TheClickClackHotel on 1 May 2024
Hello Jason!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Rosa, Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo el hotel la habitación realmente incómoda le pregunté al chico de front desk por un upgrade y me indicó que con expedía el hotel no tenía ningún beneficio
Stayed 4 nights in Apr 2024
Response from TheClickClackHotel on 1 May 2024
¡Hola Rosa!Agradecemos que compartas tus comentarios con nosotros.Nos alegra leer que nuestro hotel te pareció muy lindo. Sentimos que no hayas disfrutado de tu habitación: Tratamos de ofrecer a nuestros huéspedes diferentes opciones, para tratar de ayudarlos a encontrar la mejor opción para cada uno de ellos.Lamentamos el mal entendido con nuestro personal de front desk, sabemos que eres un Expedia VIP, sin embargo el beneficio del Upgrade es sujeto a disponibilidad, y desafortunadamente estábamos lleno en nuestra ocupación.Esperamos tenerle de vuelta muy pronto para que puedas vivir una gran experiencia en el hotel.¡Que tengas un buen día!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Leonidas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
arquitecture
Stayed 3 nights in Apr 2024
Response from TheClickClackHotel on 28 Apr 2024
Hello Leonidas!Thank you for taking the time to share your review and rate us with 5 stars!We're thrilled to read that you loved the architecture: That's definitely something worth remembering!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Davy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place ! 5 stars !! Bravo
Stayed 5 nights in Apr 2024
Response from TheClickClackHotel on 28 Apr 2024
Hello Davy!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Ajay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super trendy boutique hotel, clean and attentive staff.
Stayed 4 nights in Apr 2024
Response from TheClickClackHotel on 28 Apr 2024
Hello Ajay!Thank you for taking the time to share your review and rate us with 5 stars!It's amazing you found our hotel to be a trendy boutique hotel: We love your visits and providing you the best experiences we can!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Robert, Christchurch

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was totally impressed, all round. Staff is wonderful all of them. It was a caring and a great experience.
Stayed 5 nights in Apr 2024
Response from TheClickClackHotel on 28 Apr 2024
Hello Robert!Thank you for taking the time to share your comments with us!It's amazing you were totally impressed and had a great experience with us!It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !
Stayed 3 nights in Apr 2024
Response from TheClickClackHotel on 25 Apr 2024
Hello Steven!Thank you for taking the time to share your review with us!We hope you had the best experience while visiting us. Our priority is making our guests feel happy and comfortable.Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opción y muy céntrico y seguro.
Stayed 5 nights in Apr 2024
Response from TheClickClackHotel on 25 Apr 2024
¡Hola Javier!¡Muchas gracias por tomarte el tiempo de compartir tus comentarios y calificarnos como un hotel 5/5!Nos encanta que nos visites y vivas increíbles experiencias.Nuestra prioridad es hacer que nuestros huéspedes disfruten su estadía con nosotros y sean muy felices.Esperamos tenerte muy pronto de vuelta.¡Ten un increíble día!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Stanley, yonkers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazingly friendly. On site foos qaa great. Awcurity qaa top notch. You needed to uae your keycard ro wvwn acces your room floor
Stayed 7 nights in Apr 2024
Response from TheClickClackHotel on 23 Apr 2024
Hello Stanley!We're glad you've taken the time to share your comments with us!We're thrilled to read the staff was amazingly friendly and the food was great: It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was amazing. Highly recommended
Stayed 3 nights in Apr 2024
Response from TheClickClackHotel on 22 Apr 2024
Hello Barbara!We're glad you've taken the time to share your comments with us!We love you had an amazing stay and highly recommend us: We love your visits and providing you the best experiences we can!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

8/10 Good

Luis, Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
The toilet must be reviewed, too short, and another important thing, that should be seriously considered by hotel, must install a handrail on the main entrance stairs.
Stayed 5 nights in Apr 2024
Response from TheClickClackHotel on 23 Apr 2024
Hello Luis!Thank you for taking the time to share your comments with us. In the process of self-evaluating, this kind of feedback it really relevant for us.We will share immediately your comments with our team and involved areas, in order to improve our service and provide the best experiences we can.Thank you for letting us know!Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

8/10 Good

Navjot

Business traveller
Liked: Staff & service
Interiors of this Hotel are way too dark; they can use natural light
Stayed 4 nights in Jan 2024
Response from TheClickClackHotel on 21 Apr 2024
Hello Navjot!Thank you for taking the time to share your comments with us, every day we try to improve our quality and service.We are a design hotel, this is why our style is designed to have dimmer lighting, it is unfortunate that this was not to your liking.Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

2/10 Terrible

Bismark

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2024
Response from TheClickClackHotel on 21 Apr 2024
Hello Bismark!We're sorry to receive this kind of comment.We noticed that you did not stay with us, could you please let us know if there is anything we can do for you?We hope you can visit us someday so you can live a great experience with us.Have a good day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, great staff
Stayed 7 nights in Apr 2024
Response from TheClickClackHotel on 16 Apr 2024
Hello Carlos!Thank you for taking the time to share your review and rate us with 5 stars!We love your visits and providing you the best experiences we can!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the vibe and the decor of the hotel. Perfect location. Really close to Provenza but away from the noise. Very good breakfast.
Stayed 5 nights in Mar 2024
Response from TheClickClackHotel on 16 Apr 2024
Hello Juan!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.It's amazing you loved the vibe and decor of the hotel: We’re a design hotel, so style and esthetics are pretty relevant for us!Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Juliana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, this is our 3rd time there, all the staff is very friendly and helpful, great location and excellent food, will visit again!!
Stayed 3 nights in Apr 2024
Response from TheClickClackHotel on 11 Apr 2024
Hello Juliana!Thank you for sharing your comments with us!We're thrilled to read that you have already visited us for the third time.It's amazing the staff was very attentive and helpful. We love your visits and providing you the best experiences we can!It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff noticed it was my birthday the day I arrived and they put a cake and a greeting card in my room at night. A nice consideration!
Stayed 2 nights in Apr 2024
Response from TheClickClackHotel on 11 Apr 2024
Hello John!Thank you for taking the time to share your comments with us!We love that you got to enjoy our special Birthday gift, our priority is making our guests feel happy and comfortable.It's amazing you got to enjoy it!Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Alicia, miami

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was amazing. It’s about a 7-8 minute walk to Provenza, which is where the party is at! The hotel also has great bar/dining options you can choose from in case you want to stay in. Truthfully, you really don’t need to leave the hotel if you prefer not to, you won’t get bored. There’s always security at all the entrances making sure you’re a guest at the hotel, which made us feel super safe. 10/10 can’t wait to go back.
Stayed 4 nights in Mar 2024
Response from TheClickClackHotel on 9 Apr 2024
Hello Alicia!Wow, what a fantastic review! We're absolutely delighted to hear about your amazing stay. It's all about good times and unforgettable experiences here, and our team is dedicated to making every moment special.Thank you for considering us an amazing hotel with great location and restaurants around. We love you got to enjoy it!Our priority is making our guests feel happy and comfortable.We're counting down the days until we can welcome you back. Until then, keep the good vibes rolling!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Cory Michael

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the heart of the city. Can’t beat this place. Really good food and wonderful service just take it to the next level.
Stayed 4 nights in Jan 2024
Response from TheClickClackHotel on 1 May 2024
Hello Cory!Thank you for taking the time to share your review and rate us with 5 stars!It's amazing you like our concept and got to enjoy our location: We hope you got to enjoy the bars and restaurants around and our own, of course.It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

PIETRO E.G.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Apr 2024
Response from TheClickClackHotel on 9 Apr 2024
Hello Pietro!Thank you for taking the time to share your review with us!We hope you had the best experience while visiting us. Our priority is making our guests feel happy and comfortable.Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

8/10 Good

Erasmo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, pool area and staff were great.
Stayed 5 nights in Mar 2024
Response from TheClickClackHotel on 4 Apr 2024
Hello Erasmo!Thank you for sharing your feedback with us!It's amazing you got to enjoy our breakfast and pool area: Those are definitely things worth remembering!It’s also very encouraging to find great comments about our team and service, every day we try to keep our quality up!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Jagandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and service would definitely come back and stay here!
Stayed 6 nights in Mar 2024
Response from TheClickClackHotel on 4 Apr 2024
Hello Jagandeep!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.We're thrilled you consider we're an amazing property with great service: Our priority is making our guests feel happy and comfortable.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Frank

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo decir que no te dejan entrar a nadie a su cuarto y si los entran siempre se enteran y tienen que pagar así sea solo por un rato
Stayed 4 nights in Mar 2024
Response from TheClickClackHotel on 4 Apr 2024
¡Hola Frank!Gracias por compartir tu feedback con nosotros.En el Hotel Click Clack, nuestra prioridad es hacer que nuestros huéspedes se sientan cómodos y felices. Es por eso que, con el fin de garantizar la seguridad y la armonía de nuestros huéspedes; el hotel puede reservar su derecho de admisión.Sin embargo nunca pretendemos ser groseros o irrespetuosos.Esperamos tenerle de vuelta muy pronto para que puedas vivir una experiencia diferente en el hotel.¡Que tengas un buen día!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect stay in Medellin
Stayed 5 nights in Mar 2024
Response from TheClickClackHotel on 2 Apr 2024
Hello Juan!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Borys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice restaurantes and ambience
Stayed 3 nights in Mar 2024
Response from TheClickClackHotel on 1 Apr 2024
Hello Borys!Thank you for sharing your comments with us!It's amazing you liked our location and got to enjoy the ambiance and restaurants around: Those are things worth remembering!Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 5 nights in Mar 2024
Response from TheClickClackHotel on 1 Apr 2024
Hello Virginia!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture inside and out of the property is absolutely amazing. The staff has provided great service from arriving to departure. I would definitely recommend the Click Clack Hotel to anyone visiting Medellín.
Stayed 7 nights in Mar 2024
Response from TheClickClackHotel on 1 Apr 2024
Hello James!Thank you for taking the time to share your comments with us!It's amazing you appreciate the architecture and concept of the hotel: We’re a design hotel, so style and aesthetics are pretty relevant to us!We're thrilled the staff provided you a great service: It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

8/10 Good

Sirena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of pros, but also some cons. I LOVED the vibe the hotel gives. It’s super chill and also fun depending on what you want. Lots of restaurant and bar options. But the Small room is SMALL. shower was tight snd with the waterfall shower prepare to have a hard time not getting your hair wet if you’re not trying to. The rooms are NOT soundproof, so prepare to hear the nightlife til the middle hours of the night.
Stayed 4 nights in Mar 2024
Response from TheClickClackHotel on 30 Mar 2024
Hello Sirena!Thank you for taking the time to share your comments with us!We're thrilled you appreciated the vibe and lots of restaurants around.Although, we're sorry you didn't quite enjoy your room: We try to offer our guests different options just to try to help them find the best choice for each one of them.We will definitely share your comments with our staff and involved areas, in order to improve our guest experience and the service we’re providing.Please allow us to have you back so that you can live a different experience!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Coraima, Houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique hotel and the service is fantastic. The food and drinks were delicious in a few of the restaurants. Overall 10/10 definitely recommend.
Stayed 5 nights in Mar 2024
Response from TheClickClackHotel on 30 Mar 2024
Hello Coraima!Thank you for taking the time to share your comments with us!It's amazing you consider we're a very unique hotel with great service: It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Shannon, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a unique design aesthetic, and the first floor open air lobby and restaurants are incredible amenities. The staff are incredibly friendly and helpful, and the room was very clean, with a free minibar!
Stayed 6 nights in Mar 2024
Response from TheClickClackHotel on 30 Mar 2024
Hello Shannon!Thank you for taking the time to share your comments with us!We're thrilled you got to enjoy our concept and unique design: We’re a design hotel, so style is pretty relevant for us.It's amazing the staff was friendly and helpful: It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Adilys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy my stay. Will definitely be back.
Stayed 4 nights in Mar 2024
Response from TheClickClackHotel on 25 Mar 2024
Hello Adilys!Thank you for taking the time to share your review with us!We hope you had the best experience while visiting us. Our priority is making our guests feel happy and comfortable.Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful
Response from TheClickClackHotel on 25 Mar 2024
Hello Mercedes!Thank you for taking the time to share your review with us!We love to read your review: It’s amazing you consider us a beautiful hotel!Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Cesar, Royal Oak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time beautiful hotel
Stayed 5 nights in Mar 2024
Response from TheClickClackHotel on 25 Mar 2024
Hello Cesar!Thank you for taking the time to share your review with us!We love to read your review: It’s amazing you consider us a beautiful hotel!Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Adam

Stayed 3 nights in Mar 2024
Response from TheClickClackHotel on 16 Apr 2024
Hello Adam!Thank you for taking the time to share your review and rate us with 5 stars!It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

2/10 Terrible

John K

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked because of the reviews and reputation. But, I can not patronize a business who only see black and white. Staff and workers should use a more human judgement when making decisions. I will stay at the Du Parc tonight.
Stayed 1 night in Mar 2024
Response from TheClickClackHotel on 25 Mar 2024
Hello John!Thank you very much for taking the time to share your comments with us.At the Click Clack Hotel, our priority is making our guests feel comfortable and happy. This is why, in order to ensure the safety and harmony of our guests; the hotel can reserve their right of admission.This applies for the common areas, too. But, we never meant to be rude or disrespectful!We hope to have you back very soon so that you can live a different experience at the hotel.Have a nice day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was awesome since the day we got there. Staff were super friendly and the amenities were amazing. Restaurants, bars, pool, and rooftop were all a 10/10. Definitely coming back to Click Clack Hotel in Medellin.
Stayed 6 nights in Mar 2024
Response from TheClickClackHotel on 18 Mar 2024
Hello Alex!We're glad you've taken the time to share your comments with us!It's amazing you consider we're an awesome property since the first day. It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!The restaurants, bars, pool and rooftops are definitely things worth remembering!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Billy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from TheClickClackHotel on 18 Mar 2024
Hello Billy!Thank you for taking the time to share your review and rate us 5/5!We love your visits and providing you the best experiences we can!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property and worth the stay
Stayed 4 nights in Mar 2024
Response from The Click Clack Hotel on 13 Mar 2024
Hello Ryan!We're glad you've taken the time to share your comments with us!We love you appreciate our concept and consider we're a beautiful property: We’re a design hotel, so style and esthetics are really important for us.Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were FANTASTIC and super accommodating. Speedy service, always smiling and all remembered my name. 5 Star service all the way. Although the lighting in the bathroom area and shower was super dim, lol. Just do your makeup by the desk. 😄 Thank you again - I’ll definitely be back soon!
Stayed 3 nights in Mar 2024
Response from The Click Clack Hotel on 12 Mar 2024
Hello Brad!Tahnk you for taking the time to share your comments with us!It's amazing to read that all of the staff was fantastic and super accommodating. We love providing a personalized service to our guests.The ligthning in the bathroom area and shower are things worth remembering. It's amazing you got to enjoy it!Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Dyana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 1 night in Mar 2024
Response from The Click Clack Hotel on 12 Mar 2024
Hello Dyana!Thank you for taking the time to share your review and rate us with 5 stars!It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

4/10 Poor

Diana

Stayed 1 night in Mar 2024
Response from TheClickClackHotel on 30 Mar 2024
Hello Diana!Thank you for taking the time to share your review with us!.Could you please tell us a little bit more about your experience, in order to improve our service and our guest experiences?Please allow us to have you back anytime soon.Have a great day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great hotel
Stayed 2 nights in Mar 2024
Response from The Click Clack Hotel on 12 Mar 2024
Hello Daniel!Thank you for taking the time to share your review with us!We’re thrilled you liked our location and our service, everyday we work hard trying to keep our quality up!Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

6/10 Okay

Donika

Liked: Cleanliness, staff & service
Tiny rooms!
Stayed 2 nights in Dec 2023
Response from The Click Clack Hotel on 8 Mar 2024
Hello Donika!Thank you for taking the time to share your comments with us.We’re sorry you didn’t quite enjoy your room: We try to offer our guests different options in our rooms just to try to help them find the best choice for each one of them.In addition, we hope you can try a bigger room size next time. We have option that go from the Xs until the Xl, were sure one of them will make up to your size expectations.We will share your comments with our staff, in order to improve our guest experiences.Please allow us you have you back anytime soon!Have a great day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Service, excellent. It’s a wonderful modern building. The breakfast is great. The guests are young and hip. The music is a bit loud, but we are old.
Stayed 7 nights in Feb 2024
Response from TheClickClackHotel on 28 Feb 2024
Hello Eugene!Thank you for taking the time to share your comments with us!We love you consider we're a modern hotel: We’re a design hotel, so style and aesthetics are pretty relevant for us.It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!We will definitely keep in mind your comments, and share them with our staff and involved areas in order to improve our service and guest experiences.Please let us know if we can do anything for you.Have a good day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel