「Overall, the Iberostar Lagos is a decent hotel in a beautiful location, but I would rate the experience closer to 4 stars than a true 5-star resort. The scenery and proximity to the beach are fantastic, and the breakfast was excellent. The staff were wonderful, especially João, who provided exceptional service and deserves recognition.
For the price, however, I expected better service. Pool service was very slow, and we often waited a long time before anyone approached us.
Our original room...