Verified
10/10 Excellent
Natasha
8 Apr 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natasha
Stayed 3 nights in Mar 2026
Novotel Melbourne on Collins
4.5 star property
Travelers can take a refreshing dip in the indoor pool or savor local cuisine at Lane Restaurant while enjoying the convenience of this stylish Melbourne hotel.
Choose dates to view prices
Photo gallery for Novotel Melbourne on Collins
Novotel Melbourne on Collins offers a welcoming retreat in the city center. Enjoy local flavors at Lane Restaurant, swim in the indoor pool, or browse the on-site mall. This family-friendly hotel provides dry cleaning, car rentals, and high-speed WiFi.
Reviews
8.48.4 out of 10
Very good
Popular amenities
- Free Wi-Fi
- Air-conditioning
The current price is HK$1,064
HK$1,064
HK$1,171 total
includes taxes & fees
31 May - 1 Jun
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About this property
Novotel Melbourne on Collins
- Luxury family-friendly hotel near Collins Street
- Located close to Melbourne Central and Crown Casino, Novotel Melbourne on Collins provides a corner/local shop, a shopping centre on-site and a coffee shop/cafe. The on-site local cuisine restaurant, Lane Restaurant, offers breakfast, brunch, lunch, dinner and happy hour. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).
- You'll also enjoy perks such as:
- An indoor pool
- Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
- 5 meeting rooms, a lift and a ballroom
- Concierge services, luggage storage and a gift shop
- Guest reviews give top marks for the pool, helpful staff and proximity to shopping
- Room features
- All 380 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks such as late-night room service and free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
- Extra conveniences in all rooms include:
- Recycling, LED light bulbs and eco-friendly cleaning products
- Bathrooms with eco-friendly toiletries and hairdryers
- 32-inch LCD TVs with satellite channels
- Wardrobes/cupboards, mini fridges and free infant beds
Awards and affiliations
- Eco-certified property
- This property participates in the Ecotourism Australia Sustainable Tourism and NABERS Energy – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60 per day.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 100 per night
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately AUD 25 to 39 per person
- Valet parking fee: AUD 64 per day
- Nearby parking fee: AUD 42 per day (2953 ft away)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: AUD 60 per day
- Credit card charges are subject to a surcharge of 1.4 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Novotel Melbourne on Collins have a pool?
Yes, this property has an indoor pool. Pool access is from 6 AM to 10 PM.
How much does it cost to stay at Novotel Melbourne on Collins?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Novotel Melbourne on Collins on 31 May 2026 start from HK$1,064, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel Melbourne on Collins pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Novotel Melbourne on Collins?
Valet parking is available for AUD 64 per day.
What time is check-in at Novotel Melbourne on Collins?
Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Novotel Melbourne on Collins?
Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Novotel Melbourne on Collins located?
This family-friendly Melbourne hotel is located in the entertainment district, just steps away from Degraves Street and Collins Street. Melbourne Central and Bourke Street Mall are also within 10 minutes. Melbourne Central Station is 10 minutes by foot and Parliament Station is 12 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.0
Amenities
8.4
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 453 out of 1001 reviews
10 - Excellent
453
Rating 8 - Good. 316 out of 1001 reviews
8 - Good
316
Rating 6 - Okay. 146 out of 1001 reviews
6 - Okay
146
Rating 4 - Poor. 57 out of 1001 reviews
4 - Poor
57
Rating 2 - Terrible. 29 out of 1001 reviews
2 - Terrible
29
Reviews
Verified
10/10 Excellent
Jack
11 Apr 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Novotel on Collins is the perfect stay, middle of the CBD close to shops and restaurants. The hotel staff were fantastic and the pool and spa were great. Definitely staying here again!
Jack
Stayed 3 nights in Apr 2026
Verified
10/10 Excellent
Deana
23 Apr 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable and clean place to stay. Brilliant location!! I will definitely come back here next time I’m in Melbourne!! Buffet breakfast was delicious and had a great variety. 10/10 hotel.
Deana
Stayed 4 nights in Apr 2026
Verified
10/10 Excellent
Nicola
12 Apr 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Nicola
Stayed 2 nights in Apr 2026
Verified
8/10 Good
Jaswinder
6 Apr 2026
Emma and front office staff were so nice . We enjoyed our stay at Novotel with kids .
Jaswinder
Stayed 5 nights in Mar 2026
Verified
10/10 Excellent
Ryan
12 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location in a family friendly place.
Ryan
Stayed 4 nights in Dec 2025
Verified
10/10 Excellent
SANDRA
12 Apr 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was awsome ,great way to start your day .Staff more than happy to make your breakfast complete with that barrista made coffee.
Room clean .Our stay and location was very convenient everything we needed was within walking distance .
SANDRA
Stayed 2 nights in Apr 2026
Verified
10/10 Excellent
JESSE JOHN
16 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Good room good location
JESSE JOHN
Stayed 8 nights in Dec 2025
Verified
8/10 Good
MIN WEI
7 Feb 2026
Liked: Cleanliness, staff & service, amenities
Service and location is good
MIN WEI
Stayed 2 nights in Feb 2026
Verified
8/10 Good
Colin
27 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, bar staff were great amd front reception on this trip actually welcomed me back which never happens.
Colin
Stayed 2 nights in Jan 2026
Verified
8/10 Good
Bradley
6 Dec 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay at reasonable price, good location
Bradley
Stayed 1 night in Nov 2025
Verified
8/10 Good
Casey
15 Jan 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, easy walking distance to most things.
Breakfast was great.
Would definitely stay again
Casey
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Kesha
11 Jan 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the CBD, handy to everything yet still quietbat the same time. Helpful staff - would definitely stay again.
Kesha
Stayed 5 nights in Jan 2026
Verified
8/10 Good
Matthew Donald
30 Mar 2026
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Smorgasbord breakfast was good
A/C in room was noisy
Only 1 out of 3 lifts working with a conference happening created difficulty when descending
Matthew Donald
Stayed 4 nights in Mar 2026
Verified
10/10 Excellent
Paul
26 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Yes excellent staff clean room
Paul
Stayed 4 nights in Jan 2026
Verified
8/10 Good
Al
7 Dec 2025
Excellent location comfy bed
Al
Stayed 2 nights in Dec 2025
Verified
8/10 Good
Kevin Luiz Jude
18 Jan 2026
Disliked: Property conditions & facilities
Rooms a bit dated, but front desk service is excellent
Kevin Luiz Jude
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Robert
26 Feb 2026
Liked: Cleanliness, property conditions & facilities
Centrally located. Big rooms.
Robert
Stayed 1 night in Feb 2026
Verified
4/10 Poor
Kate Marie
5 Feb 2026
The staff were absolutely fantastic!
The food at breakfast was average, too much choice over quality.
Kate Marie
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Larry
10 Jan 2026
Liked: Cleanliness, amenities
Good staff clean rooms in middle of city
Larry
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Ebony
15 Nov 2025
Liked: Amenities
Great central spot.
Ebony
Stayed 1 night in Nov 2025
Verified
6/10 Okay
Kristen
1 Apr 2026
Disliked: Staff & service, property conditions & facilities
Most staff were friendly and knowledgeable however bar staff were rude and ignored guests. Found dust on
Kristen
Stayed 3 nights in Mar 2026
Verified
8/10 Good
Vincenzo
5 Jan 2026
Liked: Staff & service, property conditions & facilities
Overall was a great experience and staff were very helpful
Vincenzo
Stayed 4 nights in Dec 2025
Verified
10/10 Excellent
Jacinda
11 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and Helpful Staff.
Jacinda
Stayed 7 nights in Jan 2026
Verified
8/10 Good
Manja
30 Mar 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing: a wide choice of hot and cold dishes. The grab rails in shower & toilet were excellent, with a fold up 'table' in shower area. I thought the towels too thin. I also would have liked the option of warmer air, when the nights became cooler. I thought one more light was needed above the sofa in Room 803, or nearby, for reading.
Manja
Stayed 4 nights in Mar 2026