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Reviews of Sweetwater Inn and Spa

3.5 out of 5
Sweetwater Inn and Spa
44840 Main Street, Mendocino, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 111 reviews" "
Rating 8 - Good. 40 out of 111 reviews" "
Rating 6 - Okay. 10 out of 111 reviews" "
Rating 4 - Poor. 3 out of 111 reviews" "
Rating 2 - Terrible. 2 out of 111 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Diana on 3 May 2024
Thank you for your wonderful review! We appreciate your feedback. We hope you come back again soon!

4/10 Poor

Rhonda

Travelled with pets, Travelled with partner
Disliked: Property conditions & facilities
Cozy and quaint, nice staff. Area had no family restaurant's, hard to find anything. Inn had no ice , no batteries in remotes we had to figure out remotes because there were three and nothing to identify, the spa and sauna are not private and not really useable unless you like 6 people at a time, mattress was very old, faucets leaked, tight areas not for big people at all and worst, its pet friendly, but when we turned on the furnace you could smell, I am assuming it was pet urine, faint but it was there so don't go barefoot. There is absolutely no parking. We had to drive to fort bragg for a store and food and yes they have all of that but again you have to walk at least a half mile up hill or all over town and back with your groceries and carrying ice is not fun when its 40 out. lol
Stayed 3 nights in Dec 2023
Response from Anne on 14 Jan 2024
Dear Rhonda,Thank you for taking the time to write a review. Because westrive always to improve the experience of our valued guests, we appreciate your feedback.We are glad to hear you felt cozy with us and we offer oursincere apologies for where we may have fallen short of your expectations. For accuracy’s sake, please allow me to clarify a couple of important facts: Our Sweetwater Eco Spa offers private as well as communal tubs and saunas and, off street private parking is provided for each of our cottages and water tower units. We love being pet friendly and enjoy our returning furry friends! We hope we have the opportunity to host you and “Sugar” your sweet dog again when Mendocino holiday crowds have wanedand the weather is warmer. October is a purr-fect month to visit Mendocino!

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
I love the Sweetwater Inn and Spa, and I highly recommend it to everyone!
Stayed 2 nights in Dec 2023
Response from Diana on 15 Dec 2023
Thank you for your great review! We appreciate your shout out! We welcome you back anytime!

10/10 Excellent

caitlin

Travelled with group
Liked: Cleanliness, room comfort
best little retreat
such a gem! we stayed 2 nights here to spend a day at orr hot springs (we had a dog, who we rover'ed). from check in to muffins in the morning, everything was so lovely! the spa in the back was amazing; call ahead if you want to book a massage. and definitely go to luna trattoria (through the garden gate) while you're there!
Stayed 2 nights in Dec 2023
Response from Diana on 12 Dec 2023
Thank you for your wonderful review! We appreciate you sharing what you enjoyed about your stay. The hot tubs are wonderful in the winter along with the cedar sauna! Luna Trattoria is great as well. We welcome you back anytime!

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness
The shower head broke upon the first use, and no attempt was made to repair it, rendering the shower unuseable for the duration of our stay.
Stayed 2 nights in Sep 2023
Response from Diana on 28 Oct 2023
Thank you for your review. Our sincere apologizes for the inconvenience. Will discuss with staff immediately.

4/10 Poor

Sofía

Disliked: Room comfort
The hotel does not have a place to park your car, the beds are very old, the mattresses, the place in Mendocino is beautiful, but I would never return to that place to rest, nor do I recommend it
Stayed 3 nights in Sep 2023
Response from Anne on 6 Sept 2023
Thank you for your review Sofia. We appreciate your feedback and hope you otherwise enjoyed Mendocino.

10/10 Excellent

Carol

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an enjoyable stay at the Sweetwater Inn. It's in an excellent Mendocino location and is quiet at night. The furnishings are mid century which was fun and fresh muffins were delivered each morning.
Stayed 3 nights in Jul 2023
Response from Sweetwater on 17 Jul 2023
We are so glad you enjoyed your stay with us!We hope to host you again in the future!

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sweetwater is a quiet, comfortable, and pretty spot for a vacation in the heart of Mendocino Village.
Stayed 3 nights in Apr 2023
Response from Kenna B. on 14 Apr 2023
Thank you so much for your lovely review Joanna! We are so glad you enjoyed your stay with us!

8/10 Good

William

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2022
Response from Anne on 6 Dec 2022
Thank you for staying with us William! We hope you enjoyed your time in beautiful Mendocino! Take care.

10/10 Excellent

Debra

Travelled with partner
Liked: Amenities, property conditions & facilities
views from roof deck are wonderful. Muffins in morning were soo good! Everything was really clean. Landscaping is beautiful. Very quiet at night, so could sleep easily. No complaints at all.
Stayed 3 nights in Nov 2022
Response from Kenna B. on 19 Nov 2022
Thank you so much for your wonderful review Debra! We are so happy you enjoyed your stay!

10/10 Excellent

Nina

Liked: Cleanliness, room comfort
We have stayed here several times and will keep coming back! The staff is friendly and the units are adorable. Plus you get fresh baked muffins delivered daily. This time we stayed in the Sears tower, which is right next door to a phenomenal Italian restaurant-Luna. I’ve also stayed stage Redwood tower which is the best place to star and ocean gaze. Most units are pet friendly as well.
Stayed 3 nights in Sep 2022
Response from Diana on 14 Sept 2022
Thank you so much for your wonderful review! We appreciate having such great guests. Luna's is amazing! We agree. We welcome you back anytime!

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, room comfort
Best Inn for a quiet getaway
The Inn was as cute and quaint as you can imagine. Perfect location across from the beach and close to hiking trails. Will definitely stay again and upgrade to one of the cottages in the back.
Stayed 3 nights in Sep 2022
Response from Diana on 7 Sept 2022
Thank you for your review! It is wonderful to hear you enjoyed your stay! It is a great local spot.

10/10 Excellent

Isa

Travelled with family
Liked: Cleanliness, amenities
Sears Tower was spacious and homey with everything we needed to have a wonderful stay
Stayed 4 nights in Aug 2022
Response from Diana on 20 Oct 2023
Thank you for staying with us! We are so happy to know you enjoyed your stay.

10/10 Excellent

Pascal

Liked: Cleanliness, room comfort
Rustic charming private delight
We had a lovely time at the garden cottage I found broken glass and a nail by the grassy area. No cuts!
Stayed 2 nights in Aug 2022
Response from Diana on 17 Aug 2022
We are so happy you enjoyed your stay! Thank you so much for letting us know! We will check the area out right away.

8/10 Good

Janell

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022
Response from Diana on 8 Aug 2022
Thank you for your review!

10/10 Excellent

Erin

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022
Response from Sweetwater Inn on 5 Aug 2022
Thank you for your review. We hope to host you again soon!

10/10 Excellent

Emylena

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022
Response from Sweetwater Inn on 15 Jul 2022
Thank you for your review! We look forward to hosting you again soon!

10/10 Excellent

Yelena

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2022
Response from Diana on 20 Oct 2023
Thank you for your review! So happy to hear you enjoyed your stay!

10/10 Excellent

Judy, San Ramon

Stayed 2 nights in May 2022
Response from Diana on 20 Oct 2023
We appreciate your review! Come back again someday! Happy to hear you enjoyed your stay here on the north coast.

8/10 Good

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
It was great finding a place where I could walk around Mendocino. Great experience!
Stayed 2 nights in May 2022
Response from Innkeeper on 7 May 2022
Thank you for your review. We love how everything is so accessible from our property. We hope to host you again soon.

8/10 Good

colleen

Stayed 3 nights in Apr 2022
Response from Innkeeper on 24 Apr 2022
Thank you for your review. We hope to see you again soon!

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay! Everyone was super friendly, the redwood tower was spacious and quaint and the location was perfect!
Stayed 2 nights in Mar 2022
Response from Diana on 29 Mar 2022
Thank you for your wonderful review! We love it, too! So happy you enjoyed your stay.

8/10 Good

patricia

Liked: Cleanliness, room comfort
Mendocino Getaway
Our room was clean & comfortable. Due to the fact that the furniture is antique some of the cabinets don’t close completely.
Stayed 2 nights in Mar 2022
Response from Diana on 21 Mar 2022
Thank you for your review and understanding. We appreciate your feedback!

10/10 Excellent

constance

Liked: Cleanliness
This was a charming cottage with gas fireplace, comfortable beds and well equipped kitchen. It is associated with a spa and a hot tub experience is included with the room. Overall very comfortable
Stayed 2 nights in Feb 2022
Response from Monica on 24 Feb 2022
Thank you very much for your review! We love the Apple Cottage. We hope to host you again soon!

8/10 Good

William

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2022
Response from Amy on 12 Jan 2022
Thank you for choosing to stay with us at Sweetwater Inn and spa!

6/10 Okay

Rochelle

Stayed 2 nights in Aug 2021
Response from Diana on 12 Dec 2023
Thank you for your review. We hope you enjoyed your stay!

10/10 Excellent

Joe, Petaluma

Stayed 3 nights in Jul 2021
Response from Diana on 20 Oct 2023
Thank you for your review! We appreciated your feedback.

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2021
Response from Diana on 1 Aug 2021
Thank you for your review! We hope you come back again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location and our room was rustic. Delicious fresh-baked muffins each morning brought to our room was a nice treat. Parking was a little tight, but manageable. Convenient for walking, shopping and dining.
Stayed 2 nights in Jul 2021
Response from Diana on 14 Jul 2021
Thank you for coming and staying with us, and for your wonderful review!

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, room comfort
Sweet water sweet vacation
We originally had a VRBO in fort brag through vacasa vacation rentals but they canceled on us 3 weeks before our trip.(I think vacasa is a scam) It was a blessing in disguise as Sweet Water was awesome. Great location, great staff. Relaxing spa. World class muffins in the morning and the Luna restaurant next door is legit authentic Italian. We are in the Mendocino area every summer and you can bet we will be back at Sweet Water. Look no further. if they have a room available, book it!
Stayed 4 nights in Jun 2021
Response from Diana on 4 Jul 2021
Thank you for your great review! We hope you can come back again soon! We appreciate knowing your guest experience and what you enjoyed the most!

8/10 Good

Michael J

Liked: Cleanliness, room comfort
Fabulous until we asked for a one hour delay in our departure as the spa dud bit open until 11 am. This would still allow 3 hours for housekeeping to prepare the room before check in fir the next occupants. Very disappointed.
Stayed 2 nights in Jun 2021
Response from Diana on 14 Jul 2021
Thank you for your feedback.

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location walking distance to the beach and the beautiful village of Mendocino. Lovely to spend time in the redwood hot tub. Recommend
Stayed 2 nights in Jun 2021
Response from Diana on 13 Jun 2021
Thank you for your review! We are so happy to hear you enjoyed your stay. We hope you come back again someday! We love our coast, too!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our room furnishings were very old they were dirty comforters were dirty had crumbs on them back of chairs were dirty table tops were filthy we had to clean them down We believe the pictures on the Internet were photo shopped or edit it somehow to look better. And owners were rude don’t stay in the suite we the tower the Sears Tower terrible terrible place to stay ourselves before eating on them
Stayed 4 nights in May 2021
Response from Hank on 14 Jul 2021
No comment is my only comment on this one

4/10 Poor

Verified traveller

Disliked: Room comfort
Attic-like room. Hard to access. Worry about fire in such a tightly enclosed space. Not the Inn’s fault but one night fighting and screams from the only other room at the top of the stairs. Slightly terrifying so hard to get back to sleep.
Stayed 2 nights in May 2021
Response from Anne on 1 Jun 2021
Thank you for taking the time to write a review. We sincerely appreciate your feedback and apologize for your disrupted night! We do have easy to access cottages available in addition to our Victorian rooms and hope we have the opportunity to host you in the future!

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
I'll stay here again
Great, friendly staff. Amazing hot tubs in the spa. Close proximity to everything I wanted to do.
Stayed 3 nights in May 2021
Response from Anne on 31 May 2021
Wow! Thank you for the great review Robert!! I'm so glad you took advantage of our spa. Relaxation is what we're all about! We loved hosting you and look forward to your return.

10/10 Excellent

Luis

Liked: Cleanliness, room comfort
Nice and cozy!!!
Cozy and clean little place. Enjoyed the muffins in the morning and the spa was excellent. Overall we enjoyed our stay and will be back to try the other rooms. Many thanks Sweetwater Inn!!!
Stayed 2 nights in May 2021
Response from Diana on 23 May 2021
Thank you for your review! We hope you come back again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This Inn is nice and comfortable. The cottage was big enough and very clean. the location near town was perfect. A lovely Headlands walk is literally across the street and two nice restaurants are next door. It is really easy to walk to town, which is small but charming and traffic was slow. It is very easy to find and the hosts were great
Stayed 3 nights in Apr 2021
Response from Anne on 27 Apr 2021
And you are fantastic guests!! Thank you so very much for taking the time to write this great, detailed review!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Quaint Inn in a great location. Walking distance to all shops and restaurants. Peekaboo view of the ocean from one window in the River Gate Room. Amenities a plus: gas fireplace (could not adjust temp., though), daily muffins, tea/coffee in room, mini-fridge, microwave. The room was fairly large for the age of the house. Expedia information is not quite accurate- there is no shared deck or anywhere to sit outside unless you book certain rooms. There was no BBQ or picnic area on site. No iron/ironing board in the room and the bedding was not premium. The Inn is a bit tired and dated. It needs a refresh. The mattress needs replaced and the loveseat has seen much better days and should be replaced. The carpet needs replaced as well, while it's a No Smoking inn there were clearly burn holes in the carpet. The bathroom needs more hooks or some kind of table or shelf to set things on. While we were generally able to park out front, it would definitely be difficult as business picks up. For the location and price, I would consider staying here again.
Stayed 3 nights in Apr 2021
Response from Anne on 7 Apr 2021
Thank you for taking the time to write a review! We sincerely appreciate the feedback and hope you enjoyed your time in beautiful Mendocino!

10/10 Excellent

Jade

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2021
Response from Anne on 15 Mar 2021
Thank you Jade for the 10 out of 10!! We sincerely appreciate your review and we thank you for choosing to stay with us. Take good care!

8/10 Good

Chandan

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2021
Response from Diana on 17 Feb 2021
Thank you for your feedback!

10/10 Excellent

Gilda, Willits

Business traveller
Liked: Cleanliness, property conditions & facilities
I liked the small size, privacy, and quiet. It's located close to village and ocean.
Stayed 2 nights in Nov 2020
Response from Diana on 25 Nov 2020
We were happy to host you! Thank you for your feedback. We take all our reviews to heart to improve our guests stay. We hope you come back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Lovely, Peaceful Getaway
Our cottage was spotless! The location is within walking distance of coast hikes and the grocery store.
Stayed 3 nights in Oct 2020
Response from Diana on 15 Oct 2020
Thank you for your feedback! We appreciate what is important to our guests for a comfortable stay. We would be happy to host you again! Come back soon!

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, room comfort
Amazing
Amazing, accommodating staff with a quiet, clean, warm place to stay! Will definitely be visiting this property soon! They even accommodated my food allergy with their morning muffins.
Stayed 2 nights in Sep 2020
Response from Anne on 22 Sept 2020
Wow! Thank you for the 5 stars Joan!

8/10 Good

Jennifer

Liked: Cleanliness, room comfort
We got there right at the beginning of the Coronavirus shutdown. Unfortunately for us, this meant the spa was closed as was the hot tub so we really didn't get to take advantage of the amenities we had hoped for. The cottage was cute though and I would like to come back when the business is more upbeat.
Stayed 2 nights in Mar 2020
Response from Diana on 12 Dec 2023
We understand and appreciate your review. We are fully open now! We welcome you back anytime!

8/10 Good

William

Stayed 2 nights in Feb 2020
Response from Diana on 12 Dec 2023
Thank you for your review! We hope you enjoyed your stay!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Like: Beautiful location, Very good restaurant nearby Dislikes: Difficult steep steps to room, no secondary exits from second floor, no amenities available with power out, proprietors didn’t offer much to the guests who came. No drinking water provided when electricity to water pump went off. Generator for electricity operated sporadically. We do understand that the Northern California fire season caused much of the problem but this may become a common occurrence and proprietors will need to provide other incentives for guests to stay
Stayed 1 night in Oct 2019
Response from Sweetwater Inn & Spa on 4 Nov 2019
Thanks for your feedback, we're working on making improvements to the issues regarding forced power outages that for us, have just started to become a problem in our area with the last shutoff event caused by PG&E. We're sorry that your stay wasn't quite up to par, & hope that you'll still consider us for future visits to the beautiful Mendocino coast, knowing that this particular incident was completely out of our control. All that said, take care & happy travels!

8/10 Good

Janell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Sweetwater Inn Front Desk on 15 Oct 2019
Thanks Janell! We're glad to hear that you had a nice stay with us. Please do come visit us again, you were a great guest & we'd love to have you back sometime. Until then, take care & happy travels!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The television did not work properly and kept going off on its own accord. Not good.
Stayed 2 nights in Sep 2019
Response from Sweetwater Inn Front Desk on 27 Sept 2019
Thanks for the feedback, we are looking into the issue. We hope that you did have a good stay regardless of the TV. Please do come & see us again. Until then, take care & happy travels!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service~~~~ friendly welcome.. excellent location..
Stayed 2 nights in Sep 2019
Response from Sweetwater Inn Front Desk on 23 Sept 2019
We're so glad you had such a great stay with us! Thanks a bunch for taking the time to write us up, much appreciated! Please do come see us again. :) Until then, take care & happy travels!

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bed wasn't very comfortable. Mattress was a bit lumpy and instead of a light weight comforter, the blanket provided was too thin to keep us warm. Muffins in the morning were a nice touch and the staff was friendly.
Stayed 2 nights in Sep 2019
Response from Sweetwater Inn Front Desk on 17 Sept 2019
Thanks for the feedback Edward, & for choosing to book with us. I'm sorry that your stay wasn't quite what you were expecting, & we wish you would have addressed the issues with us directly, there may have been something we could do to help. We do hope that you still enjoyed your visit, & please do keep us in mind for future visits to the beautiful Mendocino coast, we would love to see you again. Until then, take care & happy travels!