2/10 糟糕
Drew J.
2025 年 8 月 27 日
不满意：清洁度
My family and I booked this property to have a safe and comfortable place to stay while my father underwent major surgery. Unfortunately, our experience was anything but that.From the start, the furniture was very cheap and uncomfortable, making the space feel unwelcoming and far from homelike. We also discovered there was a second tenant on the property, which was never disclosed in the listing. That tenant came to our door after 8 pm asking us to move our car because of unclear parking rules, which was unsettling given the circumstances.The worst part came when we woke up at 4 am to take my father to the hospital. We were greeted by masses of bugs and cockroaches throughout the home. They got into some of our food and even into our bags. It was absolutely unacceptable and unsanitary. At that point, we packed everything and left, abandoning what was supposed to be a six-day stay.I reported this to the owner, who refunded the portion VRBO had paid him, but when I explained that I would need to contact VRBO for the remainder, he asked me not to report it and offered to reimburse me directly.This experience was stressful, unsanitary, and misleading compared to the listing. I cannot recommend this property and would strongly caution anyone considering it.I have photos of all of the bugs but will refrain from adding them to this review.
Drew J.
2025 年 8 月入住 6 晚