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Reviews of Inn At Mexia

2.5 out of 5
Inn At Mexia
600 W Palestine St, Mexia, TX

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 53 reviews" "
Rating 8 - Good. 18 out of 53 reviews" "
Rating 6 - Okay. 8 out of 53 reviews" "
Rating 4 - Poor. 5 out of 53 reviews" "
Rating 2 - Terrible. 7 out of 53 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Sergio

Stayed 2 nights in Mar 2024
Response from MANN on 5 May 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

6/10 Okay

Julia

Travelled with partner
Liked: Staff & service, amenities
Bed spread had cigarette burns at the head. Shower was great!. Room felt crowded with furniture….too many designs in curtains, bedspread, furniture. Very clean Thank you for warming the room before we arrived. Limited television viewing format. Refrigerator was unplugged from wall when we arrived.
Stayed 1 night in Dec 2023
Response from Shita on 31 Dec 2023
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

6/10 Okay

Matthew

Stayed 2 nights in Dec 2023
Response from Shita on 31 Dec 2023
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

2/10 Terrible

Juan

Stayed 1 night in Oct 2023
Response from MANN on 2 Nov 2023
guest book room with usBUT GUEST NEVER SHOWUPWE CHARGE AS NO SHOW

2/10 Terrible

Amanda

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
To many roaches was in my room!!! The hotel needs to be upgraded.customers services skills are horrible
Stayed 1 night in Jul 2023
Response from MANN on 27 Jul 2023
We’re so sorry that your experience did not match your expectations. This is on us.” * “I apologize on behalf of inn at Mexia Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team. If you any issues Why not inform us

4/10 Poor

Ginny

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air conditioner squeaks and smells of mold. It was hot and skanky smelling. We turned on the air conditioner, called the desk and they came down, kicked air conditioner and said maybe so it is old and noisy. I said that is not An answer. Tv controller wouldn’t tune in and they fixed it. 1 face cloth and 1 face towel for 2 people. Very disappointed and will not recommend. 11 hours after getting to the room the temperature in the room is still above 88 and I brought my own fan. We are in a no smoking room and it’s smells of mold.
Stayed 1 night in Jul 2023
Response from Shital on 22 Jul 2023
We’re so sorry that your experience did not match your expectations. This is on us.” * “I apologize on behalf of inn at Mexia Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team. If you any issues Why not inform us

6/10 Okay

Amber Goff

Stayed 2 nights in Jun 2023
Response from MANN on 7 Jul 2023
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant next door the Drilling Rig was great. Great service, food was awesome, and great prices. Hotel beds were comfortable and good price.
Stayed 1 night in Jun 2023
Response from Manish on 4 Jun 2023
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Sid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Manish on 1 Mar 2023
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

2/10 Terrible

Stephanie

Stayed 1 night in Dec 2022
Response from MANN on 27 Jul 2023
We’re so sorry that your experience did not match your expectations. This is on us.” * “I apologize on behalf of inn at Mexia Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team. If you any issues Why not inform us

4/10 Poor

Ricky

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not very clean. Lamps didn't work had roaches and flys in our romThere was drug addicts running around all night. Didn't feel safe.
Response from Shital on 28 Nov 2022
We’re so sorry that your experience did not match your expectations. This is on us.” * “I apologize on behalf of inn at Mexia Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team. If you any issues Why not inform us

10/10 Excellent

Veronica

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Manish on 30 Oct 2022
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

2/10 Terrible

Kahla

Stayed 1 night in Oct 2022
Response from MANN on 27 Jul 2023
We’re so sorry that your experience did not match your expectations. This is on us.” * “I apologize on behalf of inn at Mexia Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team. If you any issues Why not inform us

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Manish on 17 Oct 2022
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

4/10 Poor

Barabra

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Wasn't happy that the heater in the room barely even blew. Never warmed up the room. When temps. low you need warmth.
Stayed 2 nights in Jan 2022
Response from Manish on 22 Jan 2022
We’re so sorry that your experience did not match your expectations. This is on us.” * “I apologize on behalf of inn at Mexia Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.”

6/10 Okay

Gordon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not what i thought.
Bathroom had been upgraded, need take carpet out and spray for roaches. The pictures of stuff was much older and replace 1960 bedspread
Stayed 1 night in Dec 2021
Response from Manish on 27 Dec 2021
We’re so sorry that your experience did not match your expectations. This is on us.” * “I apologize on behalf of inn at Mexia Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team

8/10 Good

Jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Stayed 1 night in Sep 2021
Response from MANISH on 26 Sept 2021
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Overnight stay
The room had a very musty odor - it appeared it came from the AC unit (filthy dirty). The room was clean but the odor issue made it "feel dirty".
Stayed 1 night in Aug 2021
Response from Shital on 16 Aug 2021
We’re so sorry that your experience did not match your expectations. This is on us.” * “I apologize on behalf of inn at Mexia Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team. If you any issues Why not inform us ?

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Aug 2021
Response from Shital on 16 Aug 2021
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

8/10 Good

Jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Manish on 14 Jul 2021
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

6/10 Okay

Verified traveller

Stayed 1 night in May 2021
Response from Manish on 14 Jul 2021
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 👍
Stayed 1 night in Jun 2021
Response from Manish on 22 Jun 2021
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us

2/10 Terrible

Verified traveller

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have bed bugs... dirty sheets... stained sheets.. burn holes in the sheets and on the desk in a non smoking room... old dirty towels that are falling apart they should be used as oil rages... just overall you can tell the owners would rather spend their money on gold rings and chains instead of reinvesting back into the property.
Stayed 1 night in Jun 2021
Response from Manish on 7 Jun 2021
He stay our property 8 days but he & friends doing In illegally work our property so we Kick him out so

8/10 Good

glenn

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
too bad, great staff. hotel disappointed
front desk staff was great. people walking around hotel an guests were very sketchy. doors to outside were all propped open. hotel smelled like weed and smoke even on non smoking floor/room. rooms outdated an dirty carpet. sketchy activity outside. beds not comfy at all!!!! neighborhood very hood. would have stayed again but when i saw the outside activity i changed hotels.
Stayed 2 nights in Apr 2021
Response from Manish on 27 Apr 2021
We’re so sorry that your experience did not match your expectations. This is on us.” * “I apologize on behalf of inn at Mexia Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team. If you any issues Why not inform us ?

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for the price!
Good room for the price paid, easy parking,food nearby, fairly quiet.
Stayed 1 night in Jan 2021
Response from Manish on 16 Jan 2021
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had roaches and other bugs inside crawling around I just packed up and left
Stayed 1 night in Oct 2020
Response from Manish on 26 Oct 2020
We’re so sorry that your experience did not match your expectations. This is on us.” * “I apologize on behalf of inn at Mexia Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team. If you any issues Why not inform us ?

2/10 Terrible

Kyle, Dallas

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Smelled horrible I walked into the lobby smelled terrible I booked on Expedia the lady couldn’t find my reservations thank god so I left . They still charged me 67 dollars . DO NOT DO IT .
Stayed 2 nights in Sep 2020
Response from Manish on 30 Sept 2020
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We charge as a no show b’es 24 hours cancle police. Same day you call Expedia to cancle booking we told you & Expedia help desk guy we going to charge 1 night as no show & we did. you have a no excuse so now lobby smelled terrrible First thing you book room Expedia we have a your booking information

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The upholstered chair in the room did not appear to be very clean so we stayed away from it. Other than that the room was comfortable. Bathroom was very small but was clean.
Stayed 1 night in Sep 2020
Response from Manish on 30 Sept 2020
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Easy stay.
Stayed 1 night in May 2020
Response from Mann on 30 Jul 2020
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

6/10 Okay

David

Liked: Cleanliness, staff & service
I got what I paid for.
Stayed 1 night in Jul 2020
Response from Manisg on 22 Jul 2020
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Apr 2020
Response from Manish on 9 Apr 2020
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2020
Response from Shital on 20 Mar 2020
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us

8/10 Good

Mrs.Robinson, Texas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy, but it was clean and served it's purpose. Affordable, comfortable and clean.
Stayed 1 night in Feb 2020
Response from Manish on 16 Feb 2020
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with u

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Shital on 31 Dec 2019
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good night
Nice place
Stayed 1 night in Dec 2019
Response from Manish on 19 Dec 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent for what we needed soon as we got there the manager fixed our tv and phone we left at midnight so didn't stay the whole night but was perfect for what we needed mainly booked it for the restaurant but it was closed not the hotels fault perfect location great customer service
Stayed 1 night in Oct 2019
Response from Manish on 9 Oct 2019
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness
A baby cockroach came out of the new roll of toilate paper i wont stay again before that i had no problems
Stayed 2 nights in Sep 2019
Response from Shital on 25 Sept 2019
We’re so sorry that your experience did not match your expectations. This is on us.” * “I apologize on behalf of inn at Mexia Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team

10/10 Excellent

Dominga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Manish on 26 Aug 2019
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

4/10 Poor

Earnest

Disliked: Staff & service, room comfort
Poor
There was no Wi-Fi service as promise. No Cell phone usage had to use LAN service at cost. Sheets were dirty request they be replaced. Occupants working on cars at night, noisy. Never stay again.
Stayed 3 nights in Aug 2019
Response from Mann on 5 Oct 2019
We’re so sorry that your experience did not match your expectations. This is on us.” * “I apologize on behalf of inn at Mexia Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.”

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get what you pay for
It was clean and about what I was thinking it would be for the price
Stayed 1 night in Jul 2019
Response from Shital patel on 9 Jul 2019
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Pleasant Surprise
wonderful surprise. I expected nothing for the price but it was ultra clean and comfortable. Better than many at twice the price. Very friendly staff. I will stay there again.
Stayed 1 night in Jun 2019
Response from Manish on 20 Jun 2019
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and mattress on the bed was comfortable.
Stayed 1 night in Apr 2019
Response from Shital Patel on 3 May 2019
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

8/10 Good

Verified traveller

Stayed 6 nights in Mar 2019
Response from Shital on 1 Apr 2019
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness
Bathroom was newly renovated, very clean room. Decent place to lay your head for the night. The mattress in our room was terrible, other than that the place was fine
Stayed 2 nights in Jan 2019
Response from MANISH on 12 Feb 2019
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

10/10 Excellent

Candice, Kansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and clean, the shower was AMAZING. Great water pressure and I loved the shower head. Staff was very friendly and check in as well as checkout was fast and easy. Nothing fancy but did have a microwave and mini fridge. Great for just needing a place to sleep. Would definitely stay here again.
Stayed 3 nights in Nov 2018
Response from Manish on 11 Nov 2018
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

8/10 Good

Julie, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thought that this hotel was a decent place to lay a head for the night. Better than what I expected for the price.
Stayed 1 night in Nov 2018
Response from Manish on 6 Nov 2018
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Manish on 30 Oct 2018
Thank you so much for your kind words we really appreciate you taking the time out to share your experience with us

8/10 Good

Miles, 76119

Liked: Property conditions & facilities, room comfort
It was nice for the price. I wish the discount was more.
Stayed 2 nights in Oct 2018
Response from Manish on 19 Oct 2018
Thank you so much for your kind words, Miles. We really appreciate you taking the time out to share your experience with us.

6/10 Okay

Demarcus

Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2018
Response from Manish on 19 Oct 2018
Thank you so much for your kind words, Demarcus. We really appreciate you taking the time out to share your experience with us.

6/10 Okay

Dylan

Non smoking room
The stay was okay. I specifically requested a non smoking room, however, they had none because of remodeling. Besides that, it was fine for the few nights I was in town.
Stayed 4 nights in Sep 2018
Response from Shital on 19 Sept 2018
On 9/10/2018 Check-in time ask Mr Dylan you here for 4 night you want smoking room or Non-smoking room you told smoking so we give you , Also remodeling done last year Thank you for your business see you again