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Reviews of Holiday Inn Express & Suites Miami Airport East, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Miami Airport East, an IHG Hotel
2601 NW 42nd Avenue, Miami, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 509 out of 1005 reviews" "
Rating 8 - Good. 227 out of 1005 reviews" "
Rating 6 - Okay. 115 out of 1005 reviews" "
Rating 4 - Poor. 71 out of 1005 reviews" "
Rating 2 - Terrible. 83 out of 1005 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Benise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, well maintained just a bit noisy from the flights
Stayed 1 night in Apr 2024

8/10 Good

david, jim thorpe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport
Stayed 1 night in Apr 2024

8/10 Good

Stanley

Was comfortable and convenient to airport. Not much to eat nearby.
Stayed 1 night in Apr 2024

4/10 Poor

Emily

Business traveller
Disliked: Staff & service, property conditions & facilities
The plane noise was unbearable
Stayed 3 nights in Apr 2024

6/10 Okay

Damona

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Jai-Veon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very helpful as far as helping us with transfers for the cruise
Stayed 1 night in Apr 2024

10/10 Excellent

Clifton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport
Stayed 1 night in Apr 2024

8/10 Good

Samuel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Jessaca

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed both ends of our cruise and have zero complaints! Great transportation services. The receptionist went out of her way to find us a taxi.
Stayed 1 night in Apr 2024

10/10 Excellent

bill, Richville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is across from the airport It is noisy. But, it was fun watching the airplanes take off from our hotel window.
Stayed 1 night in Apr 2024

10/10 Excellent

waldina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent convenient and good service
Stayed 3 nights in Apr 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mia, Fayetteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and neat. Bedding felt so comfortable and soft. Wonderful, professional and friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Rhonda

Stayed 1 night in Apr 2024

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern looking
Stayed 1 night in Apr 2024

10/10 Excellent

Laura, Savannah

Single female traveler. Clean, friendly, collected Amazon packages and held luggage after checkout time but before flight. Good breakfast, great location to airport. No sound of airplanes during the night as others have noted. Subway across one street but across the other is a strip club and xxx video store, which I didn’t like. However, I didn’t see anybody loitering outside the hotel or uncomfortable things connected to that area at the hotel itself.
Stayed 1 night in Apr 2024

6/10 Okay

Barry

Stayed 1 night in Apr 2024

10/10 Excellent

Mitchell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and was very close to airport
Stayed 1 night in Mar 2024

10/10 Excellent

Magnolia

Stayed 1 night in Apr 2024

10/10 Excellent

Tara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities
Well organized and comfortable room and bed !
Stayed 1 night in Mar 2024

10/10 Excellent

Sandy, Lexington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and shuttle service.
Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024

10/10 Excellent

Keisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and the rooms are very clean and spacious
Stayed 1 night in Mar 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice pool and easy access to airport
Stayed 1 night in Mar 2024

10/10 Excellent

Oyebusola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Easy and fast check out
Stayed 1 night in Mar 2024

8/10 Good

Paul Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Solid option super close to airport with shuttle service
Stayed 1 night in Mar 2024

8/10 Good

Monique

Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
This was the best hotel we have stayed in. It is clean, big, and convenient to Miami airport. Definitely will return when traveling to the Miami airport.
Stayed 1 night in Mar 2024

8/10 Good

Janelle

Travelled with family
We loved our stay, it was perfect for a couple of nights prior to our cruise. The rooms were clean, breakfast was good and the staff was wonderful! There wasn’t much to do in the area, but good for a place to sleep.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived prior to our check in time and it was very convenient having an area to relax while we waited for our room. The staff was friendly and was able to have our room ready within an hour, still very early compared to the original check in time. There is a Subway and convenient store next door. The room was very nice and had 2 TV’s which was perfect for March madness. We would definitely stay here again!
Stayed 1 night in Mar 2024

8/10 Good

Blair

Stayed 1 night in Mar 2024

6/10 Okay

Mordechai

Liked: Staff & service
Disliked: Property conditions & facilities
Just about everything in the room was broken. The faucets, toilet seats, door handles, outlets all broken. Def need to improve maintenance. Glad we only stayed one night. Breakfast was sufficient but tables were dirty and no one seemed to be cleaning. Happy to have non pork meat items, but wish they had hard-boiled eggs. Caleb was very nice and helped on check in
Stayed 1 night in Mar 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Could use more sound proofing.
Stayed 1 night in Mar 2024

10/10 Excellent

Christal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in process. We just got off our cruise and was extremely tired and beat up lol. We was allowed to check in early and took much needed naps. I recommend this property. Clean and modern hotel close to Subway sandwich shop.
Stayed 1 night in Mar 2024

10/10 Excellent

Kate C.

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

ADRIANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service: employee were friendly and professional
Stayed 2 nights in Mar 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Blaire

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Raquel, Harker Heights

Stayed 1 night in Mar 2024

8/10 Good

Charles

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is conveniently located near airport and provides a timely shuttle service from airport and to the cruise terminal.
Stayed 1 night in Mar 2024

8/10 Good

Ricardo

Friendly staff and clean room and good breakfast
Stayed 1 night in Mar 2024

6/10 Okay

Murray

Travelled with partner
Disliked: Cleanliness, amenities
poor shuttle service no restaurants nearby could not get in contact with hotel easily when trying to get a shuttle no one answered the phone
Stayed 1 night in Mar 2024

10/10 Excellent

Francis

Stayed 1 night in Mar 2024

10/10 Excellent

David

Stayed 1 night in Mar 2024

10/10 Excellent

Maria, West Hempstead

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and very close to the airport
Stayed 1 night in Feb 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities, okay food, only problem is the shuttle service that only runs every hour until 1045 pm. Other hotels have a way more functional shuttle service and I ended up paying a cab for a 4 minute ride.
Stayed 1 night in Mar 2024

8/10 Good

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nelt built hotel. Very nice staff. Pool chairs are a little saggy. Very busy hotel in close proximity to MIA. Free shuttle to MIA.
Stayed 1 night in Mar 2024

6/10 Okay

Rhian

Travelled with family
Liked: Cleanliness, staff & service
the staff were great and very helpful. room was fine. the breakfast was not very good with no non dairy milk options. it is very sad to see plastic bowls/plates/cutlery - so so much garbage :( expensive for what we got.
Stayed 1 night in Mar 2024