Exterior

Reviews of Fairfield Inn & Suites by Marriott Harrisburg International Airport

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 577 out of 822 reviews" "
Rating 8 - Good. 151 out of 822 reviews" "
Rating 6 - Okay. 46 out of 822 reviews" "
Rating 4 - Poor. 17 out of 822 reviews" "
Rating 2 - Terrible. 31 out of 822 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Stayed 1 night in Feb 2024

10/10 Excellent

Fida

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, fresh smell, quiet, and just five minutes walking to the airport terminal.
Stayed 1 night in May 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mercedes

Stayed 1 night in May 2024

6/10 Okay

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to airport
Stayed 2 nights in Apr 2024

10/10 Excellent

Merry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for airport access. Walkable to the terminal. Clean and quiet despite its location.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeremy, State College

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and the rooms were extremely clean. It was incredibly quiet especially with it being next to an airport.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kathleen

Travelled with family
The staff was very pleasant to talk with and our room was perfect. When I fly out of Harrisburg I will stay at the Fairfield again.
Stayed 1 night in Apr 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property
Stayed 1 night in Apr 2024

10/10 Excellent

Susan A.

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel and very convenient.
Stayed 1 night in Apr 2024

10/10 Excellent

Lucien

Business traveller
Liked: Cleanliness, amenities
Easy check in. Great location!
Stayed 1 night in Mar 2024

10/10 Excellent

Linford

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice clean and friendly staff.
Stayed 1 night in Mar 2024
Response from Yaser Hasan GM on 23 Mar 2024
Thank you. We are delighted that you enjoyed your stay at our hotel.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
❤️❤️❤️❤️❤️
Stayed 1 night in Mar 2024
Response from Yaser Hasan GM on 23 Mar 2024
Thank you for your stay. We look forward to seeing you again soon.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Yaser Hasan GM on 23 Mar 2024
Thank you for your stay. We look forward to seeing you again soon.

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Mar 2024
Response from Yaser Hasan GM on 11 Mar 2024
Thank you for your review.

10/10 Excellent

MacKenzie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Engaging and helpful desk service, especially upon arrival Thursday evening.
Stayed 1 night in Feb 2024
Response from Yaser Hasan GM on 1 Mar 2024
Thank you for your review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Zachary Wonder on 25 Feb 2024
Dear Jennifer,Thank you for taking the time to leave us a review. We appreciate your feedback and are delighted to hear that you had a good experience during your stay.We strive to provide excellent service and a comfortable stay for all our guests. We're glad to know that we were able to meet your expectations and that you had a positive experience with us. If there is anything specific that you particularly enjoyed about your stay, please let us know. Your feedback helps us to continually improve our services and provide an even better experience for our guests.Thank you once again for your review, and we look forward to welcoming you back to the Fairfield Inn & Suites HIA in the future.Yours sincerely,Zachary WonderFront Office Manager

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just know that if you want to park a car long term it’s $30 a night after the $10 for first night
Stayed 1 night in Feb 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night front desk man Barco went above and beyond what most would do for a guest he has taken care of us twice one late at night once early this morning . He deserves a substantial raise!!! You don’t find employees like that he acted more like an owner would!
Stayed 1 night in Feb 2024
Response from Yaser Hasan GM on 12 Feb 2024
Thank you very much. We are glad that you enjoyed your sty us. We all love Barco and feel lucky to have him.

6/10 Okay

Vin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Yaser Hasan GM on 10 Feb 2024
Thank you for your review

10/10 Excellent

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice onsite restaurant
Stayed 1 night in Jan 2024
Response from Yaser Hasan GM on 10 Feb 2024
Thank you. We look forward to seeing you again. : )

10/10 Excellent

Henry, Cogan Station

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Yaser Hasan GM on 10 Feb 2024
Thank you

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Yaser Hasan GM on 12 Feb 2024
Thank you for your score

6/10 Okay

Curtis, Seattle

Liked: Cleanliness, staff & service
This is a good place to stay if you have a flight to catch the next morning, but that's about it. The room was clean and mostly comfortable. My only real complaint is that the heater vent on the wall was inches from the bed. I opted to leave it off because the noise and exhaust would have kept me awake. Check in and out was easy, as was the walk to the terminal.
Stayed 1 night in Dec 2023
Response from Yaser Hasan GM on 10 Feb 2024
Thank you very much for your feed back.

10/10 Excellent

Joon Woo

Liked: Cleanliness, staff & service, property conditions & facilities
Great staffs
Stayed 1 night in Jan 2024
Response from Yaser Hasan GM on 10 Feb 2024
Thank you

2/10 Terrible

Gordon

Stayed 1 night in Jan 2024
Response from Yaser Hasan GM on 10 Feb 2024
Thank you for your feed back. Hope you can give us another chance when you travels brings you to Harrisburg

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Yaser Hasan GM on 10 Feb 2024
Thank you very much for your stay and your feed back.

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2024
Response from Yaser Hasan GM on 10 Feb 2024
Thank you very much

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great stay, good hotel. The staff is great and helpful. Summer at the desk does a great job
Stayed 1 night in Jan 2024
Response from Yaser Hasan GM on 10 Feb 2024
Thank you for your feed back. We all enjoy working with Summer she is great : )

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great stay, great staff, very helpful. Summer does a great job
Stayed 1 night in Jan 2024
Response from Yaser Hasan GM on 10 Feb 2024
Thank you very much

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Easy location, really close to the airport. The free breakfast was nice.
Stayed 1 night in Dec 2023
Response from Zachary Wonder on 19 Feb 2024
Dear Erica,Thank you for taking the time to share your feedback about your recent stay. We greatly appreciate your review and are delighted to hear that you found our location convenient, being close to the airport. It's wonderful that you enjoyed our complimentary breakfast! We strive to provide a variety of options to accommodate different preferences, and we're glad we could start your day off right.Your positive comments have been warmly received by our team, and we're grateful that you highlighted these aspects of your stay. We will make sure to share your compliments with our staff members who made your experience memorable.If you have any additional comments, suggestions, or if there were any concerns during your stay that you feel we may have overlooked, please don't hesitate to get in touch. We value your feedback and are always looking for ways to improve our services. You can reach us at 411managers@shanercorp.com if needed.Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon.Thank you.Best regards,Zachary WonderFront Office Manager

10/10 Excellent

Robert Mc

Stayed 2 nights in Oct 2023
Response from Yaser Hasan GM on 10 Feb 2024
Thank you. hope to see you again soon

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight business stay! Everything just fine!
Stayed 1 night in Dec 2023
Response from Zachary Wonder on 19 Feb 2024
Dear Ronald,Thank you for taking the time to leave a review of your recent overnight business stay. We greatly appreciate your feedback and are delighted to hear that your experience was satisfactory.We strive to provide our guests with a comfortable and enjoyable stay. It's wonderful to know that everything was fine during your time with us. We understand the importance of a smooth and hassle-free stay, especially for business travelers like yourself, and we're pleased to have met your expectations.Your positive feedback motivates us to continue delivering exceptional service. If you have any further comments or suggestions, please feel free to share them with us. Our team is always eager to listen and improve.Thank you once again for choosing the Fairfield Inn & Suites Harrisburg International Airport. We hope to have the pleasure of welcoming you back in the future for another great experience.Warm regards,Zachary WonderFront Office Manager

10/10 Excellent

John

Travelled with partner
Liked: Amenities
Great airport location terminal is a three minute walk
Stayed 1 night in Dec 2023
Response from Zachary Wonder on 19 Feb 2024
Dear John,Thank you for taking the time to share your feedback with us. We appreciate your review and are glad to hear that you found our hotel's airport location to be convenient. Being just a three-minute walk from the terminal is definitely a bonus for our guests.We strive to provide a comfortable and hassle-free experience for all our guests, particularly those traveling through the airport. Your positive comments regarding our convenient location reaffirm that we are meeting our goal.We value your feedback and will share it with our team. It is always motivating for us to hear that our efforts are recognized and appreciated. If you have any further feedback or questions, please feel free to reach out to us at 411mangers@shanercorp.com.Thank you once again for choosing Fairfield Inn & Suites Harrisburg International Airport. We hope to have the pleasure of welcoming you back in the future.Thank you.Sincerely,Zachary WonderFront Office Manager

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Zachary Wonder on 20 Feb 2024
Dear Paul,Thank you so much for taking the time to leave us a 5-star review! We really appreciate your feedback and are thrilled to hear that you had a great experience with us at our hotel.It is wonderful to know that you had a fantastic stay at our hotel. We work hard to ensure that our guests have a comfortable and enjoyable time, so it's always rewarding to receive positive feedback like yours. Your satisfaction is our top priority, and we are delighted that we were able to meet and exceed your expectations.If there is anything specific that made your stay exceptional, please let us know. We value your opinion and would love to hear about the aspects that stood out to you during your time with us.Once again, thank you for choosing the Fairfield Inn & Suites HIA. We hope to have the pleasure of welcoming you back soon for another memorable stay!Thank you,Zachary WonderFront Office Manager

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, room was clean, close to terminal.
Stayed 1 night in Dec 2023
Response from Zachary Wonder on 19 Feb 2024
Dear Elizabeth,Thank you for taking the time to share your experience. We appreciate your feedback and are delighted to hear that our staff was friendly and that your room was clean. Providing excellent customer service and maintaining a clean and comfortable environment are our top priorities.Regarding your comment about the proximity to the terminal, we understand how important convenience is for our guests. We're glad that our location met your needs in this regard.Once again, thank you for your kind words. We value your feedback and will continue working hard to provide exceptional service to all our guests. If there is anything else we can assist you with, please do not hesitate to let us know.Thank you,Zachary WonderFront Office Manager

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for the airport. Walkable to the airport would be nice to have a little shuttle if you needed it. Breakfast had many choices.
Stayed 1 night in Dec 2023
Response from Zachary Wonder on 19 Feb 2024
Dear Deborah,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your valuable input as it helps us to continually improve our services and facilities.We are delighted to hear that you found our hotel location convenient, especially in terms of its proximity to the airport. It's great to know that you found our breakfast offerings to be varied and had many choices. We strive to provide a wide range of options to cater to different tastes and preferences.Regarding your suggestion for a shuttle service, we appreciate your feedback and understand the convenience it would bring to our guests. While we currently do not offer a shuttle service, we will certainly take your suggestion into consideration for future improvements.Once again, thank you for sharing your thoughts with us. Should you have any further concerns or feedback, please do not hesitate to reach out to us directly at 411managers@shanercorp.com. We would appreciate the opportunity to address any serious and significant issues that you may have encountered.We hope to have the pleasure of welcoming you back to our hotel in the future, and we will strive to make your next stay even more enjoyable.Thank you,Zachary WonderFront Office Manager

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great except parking fees and so confusing parking lot.
Stayed 1 night in Dec 2023
Response from Zachary Wonder on 19 Feb 2024
Dear Mohamed,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your kind words about your overall experience, but we understand that there were a few aspects that fell short of your expectations, specifically the parking fees and the confusion surrounding our parking lot.Regarding the parking fees, we apologize for any inconvenience this may have caused you. We understand that parking charges can be an unexpected additional cost. We strive to provide transparency in our pricing policies, and we apologize if this was not communicated effectively. We will take your feedback into consideration as we evaluate our parking options to ensure a more seamless experience for our guests.In regard to the confusion surrounding our parking lot, we apologize for any inconvenience caused. We understand that navigating unfamiliar parking facilities can be frustrating. We will assess our signage and directions to make the process easier and more intuitive for our guests.Thank you again for bringing these points to our attention. We truly value your feedback as it helps us to continually improve our services. If there is anything else you would like to discuss or if you have any further concerns, please do not hesitate to reach out to us at 411managers@shanercorp.com. We are here to assist you in any way we can.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Thank you.Best regards,Zachary WonderFront Office Manager

10/10 Excellent

Patricia

Stayed 1 night in Dec 2023

10/10 Excellent

Gurmail

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Myroslava

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

William E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice restaurant and bar.
Stayed 1 night in Nov 2023

8/10 Good

Jennifer D, Apollo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean overall. Restaurant was only open for dinner. Free breakfast lacked bagels or toast even though there was a toaster there. When i checked out staff did not ask how my stay was or say thank you. It was a little noisy being literally at the airport and train on other side. No restaurants or anything in immediate area.
Stayed 2 nights in Nov 2023

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities
Close to MDT
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Tuyet Trinh, Harrisburg

Stayed 1 night in Nov 2023

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay there again.
Stayed 1 night in Nov 2023