I'm sorry to hear that we fell short of your expectations. It's our goal to always provide a positive guest experience. I do hope that you stopped by the desk to let us know how we could fix it. I invite you to give us another try. We have addressed the issue and I believe you would notice.

Hi Darrell,Thanks for your feedback! I wish we could accommodate the pool and hot tub request! I was hoping the grills and the bar would be a good trade-off. Hope to see you again soon.

Thank you so much! We hope to see you again soon!

Thank you fot the 5 stars!

Thanks for the stellar review!

Thank you for the stellar review!

Thank you! Please come back!

Hi Greg,Thank you for the stellar review! Hope to welcome you again soon.

Thank you for the stellar review!

I wanted to reach out and ask how we could have made average into something more for your stay. Please stop by the desk and let us know next stay.

Thank you so much! We love to hear you had a great stay!

Thank you! We are glad to hear you enjoyed your stay! Hope to see you again soon!

Thank you for the positive review! We hope to welcome you again soon!

Thank you so much for the encouraging review.

Thank you so much! I this means we can welcome you again soon.

Thank you for the great review! We hope to welcome you again soon!

Thank you for the positive feedback. Feel free to stopby the desk next stay and let us know what we might have done to make it even better.

Thank you for the great score! We look forward to welcoming you again soon.

Thank you so much for your kind review! We love to get a little positve encouragement.thanks!

Thank you for the 5 stars! We hope to welcome you again soon.

Thank you for the 5 stars! Hope to see you soon.

Thank you for your feedback. We love to hear what we have done right and how we can improve. If you like to grill, stay in and cook out. We have Weber grills on the back patio and on weeknights the bartender serves direct to the patio.

Thank you so much for taking a moment to share your feedback.Safe travels and we hope to see you again soon!

Thank you for the 5 stars! Kind words and encouragement always help keep the motivation.

Thank you for choosing Towneplace Suites Midland South. We appreciate your feedback and welcome specific points that we can grow from.

Just wanted to reach out and apologize for falling short of your expectations. We aim high and your feedback will help us raise the bar!

Thank you for a stellar review!

Well, thank you for taking the time to share some positive feedback! We appreciate it and I will share it with the front desk and housekeeping to give everyone a boost! Thanks again and we hope to welcome you again soon!

Good morning,I'm sorry to hear that you were unaware of the pet fee. It is posted at the front desk and listed on both the Expedia website and the hotel website. Still we should mention it at check-in so I apologize.

Thank you so much for the great review! We love to hear about a great stay! Take care and we hope to welcome you again soon!

Hello!I just wanted to reach out and say thank you for the great review! We really enjoyed welcoming you and can't wait to see you again.We pride ourselves for making hospitality great. As an extended stay we love that we have a chance to connect with our guests on a higher level and hope that you enjoy the connection as much as we do.Hope to see you soon!

Good morning! Thanks for the positive feedback! Hope to see you again soon!

Hi Catherine. I'm sorry that we fell short of your expectations. I'm not sure if the experience was just generally poor or if there is something specific we can work on. I hope that you will reach out and let us know so that we can improve upon our mistakes. Thank you for taking time to give your feedback.

Thank you Allison! Come visit us again soon!

Thank you so much for the great review! And the additional feedback helps us to learn and grow. Safe travels and we hope to see you again soon.

Hi Lindsay! Thank you so much for your positive feedback! I hope you will visit us again soon. Sometimes it's hard to please all the guests but a little encouragement always helps! Again thank you !

Hello Salvador, I see that we have fallen short of your expectations. I want to apologize for that. I also want to thank you for choosing to stay with us during these uncertain times. I have spoken to the staff about coming off as rude to guests and we are trying to repair the issue. I hope you will give us another chance. Thanks for your feedback,

Thank you for the 5 stars! We appreciate your kind review. Hope to see you again soon!

Hi Aaron, I'm sorry that we did not meet your expectations. We try to hold ourselves up to a higher standard for both cleaning and guest service. I appreciate your feedback and am definitely looking at the room you stayed in and it's general area, especially for mice. Those pests are not welcome here and hopefully we will have the that problem dispatched as soon as possible. Again thank you for the feedback to help us grow. I hope you will come back and give us another chance.

Thank you for your kind words and a great review. Hope to see you again soon!

Thank you for your feedback. We are trying to expand the breakfast options as distribution gets opened back up. Hopefully it will better meet your needs next stay.