Grayslake Millennium Trail Trailhead Hotels

"Soon as we got to our floor I mean the marijuana was so thick and bad I had to take my son to the room immediately,just from inhaling it ,if it was just me ,but family’s and kids I mean come on,then the girl on duty came up and was like wow,so we packed up and we’re gonna leave but they would not refund my money,so she moved us to the 4th floor ,then the nightmare continued are heater had a wire just hanging on the floor in 419 and was so loud you couldn’t hear the tv unless it was blasting and you couldn’t sleep with it on but if you turned off it got cold so a no win,the pool was filthy and hot tub as well which ok have pictures and video if I can post ,you only have so much time to get away and when you do this is the service from la Quinta inn or how Wyndham represents its property,I’m amazed wouldn’t even comp a night stay ,they said all they could do is give me 40 dollars back lol,will never stay at a Wyndham or la Quinta again ,will go back to Hilton like I should of ,the lights were out on most of sign coming off of highway which should have told me how they really don’t care about the appearance or their hotel,do not stay here until hopefully they get their act together and show some pride representing Wyndham or la Quinta inn ,nobody should have to deal with marijuana so bad when kids are present or filthy condition and think that adding so much chlorine will clean it,Wyndham executives should have to put their families here for a night "

"Terribly dirty. Booked this room based on positive reviews, but I think those must be made by the hotel. Overall carpet needs to be cleaned or replaced. Put room was ok, but bathroom had hair on toilet and stains on wall/door. The water in bathroom ran clear but the kitchenette water was so murky I thought my kids were playing a prank. Staff seemed to not be concerned. We booked with a bottle of wine guaranteed and did not receive it. Cookies that were raved about were inedible. Breakfast as ok. Pool will accolade one family at a time. Really unsure what all the positive reviews are based on, if we received an off room the staff had zero inclination to fix it. "

"Parking $$$$"

"Not s bad spot, hubby and I go out for date nights, this is one of our go to spots because of the in room hot tub situation. "

"Dod not have housekeeping for 2 days of our 3 day stay. Had to call each day"

"Good visit with friends"

"The staff was extremely kind and helpful. They were very welcoming and it is clear they want you to have a good experience. "

"Average "

"Sweet staff, beautiful clean rooms and dishwashers!"