Wauconda Cook Memorial Park Hotels

"Absolutely nothing in the room except towels, washcloths and soap. The entrance is not ADA compliant; had to get ahead of my husband to open the door for him. I chose this hotel because it had good reviews: honestly, I don’t know how! We had to ask for a parking pass that a sign said was required to be in the car. There were some pests, but at that point we were on our last night. The beds were very low and uncomfortable. There were stains on the walls in various areas of the room (from not being cleaned well, not age related). Would not choose to stay again."

"clean room/bathroom, breakfast was not as good as i expected wish there were more options. pool was nice"

"I was able to stay very comfortably. Thank you "

"Our room was a nice value, but hadn’t been cleaned very thoroughly. Food was in the fridge. A toothbrush was in the bathroom."

"We had a great stay at the Hoffman Estates, The rooms were spacious, had a refrigerator and comfortable. The breakfast had a variety every day. The staff was friendly and helpful. We had only a few issues the bathroom door to Toilet & shower was awkward, would have been nice with nightlight or dimming options and elevators not working well. Overall great experience for all."

"Front desk staff are amazing. Always friendly and accommodating. "

"Breakfast was better than most. Hot tub was as hot as it should be and hours were longer than other hotels. The best thing about this hotel is the front desk mngr, Lisa. She is a delightful treasure. You expect desk personnel to be helpful & pleasant but Lisa not only went above and beyond but welcomed us back every time we walked in the door."

"The room was very clean and comfortable. Family focused!"

"When first walking into the hotel we immediately noticed an odor. This odor lingered throughout the hotel including into the actual room. The toilet in the bathroom smelled as if someone had just had a bowel movement. The bed and pillows were not comfortable. The tv didn’t have very many tv options and the WiFi didn’t work which interfered with my work. We were there for 3 days and no one offered to clean the room. Paint on the walls chipping and the water pressure in shower and sick were very low. The walls are very thin and you can hear people walking above you if one a lower floor. The only nice thing I can say is that the staff were nice. Breakfast was okay. I would not stay at this hotel again. "