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Quick trip last week. Looked like a cute place. Sadly, this hotel fell well below what I expected.
Terrible customer service. They need to revamp the entire staff in an effort to actually seem like they care about the overall guest experience.
Pool area was a mess in so many ways. People were waiting an hour for some chicken nuggets for their kids.
Food in the main dining area was not as advertised online.
Many other amazing choices for vacation stays in that area.
Will never return.
Beautiful property, clean, pet friendly and helpful staff. The property grounds are well kept, love the flowers in the hotel lobby, smells amazing and lemonade and cookies are extra touch. We ate at Ovide Restaurant last night and had chicken pumpkin tortellini….delicious!!! 5⭐️
Jules
Stayed 3 nights in Apr 2024
Response from Antonia A. on 20 Apr 2024
Dear Jules, Thank you for taking the time to share this glowing review of your experience at our Hotel Effie! It is wonderful to hear that you hold our staff in high regard as well as our clean accommodations and beautiful location. I will be sure to share your comments with our team, who truly love making our guests feel welcome when they visit Sandestin. Please find a reason to visit us again soon!
Dear Bel, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant experience here at Hotel Effie. We look forward to your return trip.
Dear Kimberly, The fact that you are a return traveler who holds our Hotel Effie in such high regard fills us with great pride. Our associates understand and believe that our valued guests deserve an exceptional stay, and we will continue to push daily to find new ways to WOW our patrons. I will be sure to share your very nice comments with our team and I appreciate you taking the time to write a review. Until next time.
10/10 Excellent
Christopher
13 Apr 2024
Christopher
Stayed 1 night in Apr 2024
10/10 Excellent
Taylor
Travelled with family, Travelled with partner, Travelled with group
This was an amazing experience & there was absolutely nothing to complain about! Staff was incredible and the rooms was great!
Taylor
Stayed 1 night in Apr 2024
Response from Antonia A. on 14 Apr 2024
Dear Taylor, Reviews like yours are why we do what we do. Offering top-notch service and experiences to our guests and making their time in Sandestin more memorable is extremely rewarding to the staff. I will be sure to pass along your kind words and look forward to welcoming you back someday!
Dear Adolfo, Reviews like yours are why we do what we do. Offering top-notch service and experiences to our guests and making their time in Sandestin more memorable is extremely rewarding to the staff. I will be sure to pass along your kind words and look forward to welcoming you back someday!
It would be convenient to have a small shop to purchase personal items, a few snacks & treats
Lagarette
Stayed 2 nights in Apr 2024
Response from Antonia A. on 14 Apr 2024
Dear Lagarette, Thank you for sharing your review and recommendation! We’re pleased to hear our Hotel Effie made for an enjoyable stay. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We enjoyed having you as our guest, and we hope you’ll visit us again soon for a flawless experience.
Dear Tremon, Thank you so much for sharing this excellent review and letting us know how much you enjoyed your time at the Hotel Effie. We look forward to welcoming you back soon!
The property is beautiful. The valet and bellhop service was great! However, the customer service could have been better. I had to ask for extra towels 3 times and when we ordered room service they forgot silverware and the extra plates for the kids.
Katrina
Stayed 3 nights in Apr 2024
Response from Antonia A. on 9 Apr 2024
Dear Katrina, We can't thank you enough for your kind words and your feedback. We strive to be the best hotel in Sandestin and our guests help us achieve that goal by sharing their thoughts about our Hotel Effie. Please find a reason to visit again soon.
Very nice and clean hotel. Smelled wonderful everywhere in the hotel.
heidi
Stayed 1 night in Apr 2024
Response from Antonia A. on 9 Apr 2024
Dear Heidi, I can't thank you enough for writing and sharing this review. We take great pride in our cleanliness and work hard to make sure we exceed the standards guests have come to expect. We appreciate your business and hope to see you again soon!
The staff was friendly and there was so much to do on the resort.
Dee
Stayed 4 nights in Apr 2024
Response from Antonia A. on 7 Apr 2024
Ms. Dee, Thank you for your review of our hotel and the wonderful staff. We have a great team comprised of dedicated associates that genuinely care about providing each guest with an exceptional stay. I’ll be certain to pass along your compliments to our team. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best,
Dear Koree, It sounds like every aspect of your stay was great from start to finish; we are glad to hear it! Thank you for choosing our Hotel Effe for your travel needs and for taking the time to sing our praises. Hosting you was our pleasure, and we hope to do so again anytime you return to Sandestin. Best,
Dear Kendall, Reviews like yours are why we do what we do. Offering top-notch service and experiences to our guests and making their time in Sandestin more memorable is extremely rewarding to the staff. I will be sure to pass along your kind words and look forward to welcoming you back someday. Best,
Dear Mike, It is wonderful to know that your stay was pleasant. Thank you for taking the time to share a five-star review of your experience with us. We appreciate your support and look forward to serving you again. Best,
Dear Pamela, Thank you for taking the time to share your feedback. I’m pleased to hear our clean hotel, cheerful staff, and beautiful location all made for an enjoyable stay. We appreciate your kind comments and look forward to your return. Best,
Dear Melvin, Thank you for your kind words. It is excellent to hear that you enjoyed our Hotel Effie. We hope you made some fun memories here and will return in the future to make even more of them. Best,
Dear Catiana, Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon! Best,
10/10 Excellent
Ed
25 Mar 2024
Ed
Stayed 3 nights in Mar 2024
Response from Antonia A. on 16 Apr 2024
Dear Ed, We are glad our Hotel Effie provided you a five-star experience while visiting Sandestin. Thank you for your business and for taking the time to share your review. We hope to see you again soon!
Dear Johnny, Nothing but positives during your recent stay at our Hotel Effie? Fantastic! We can't thank you enough for your patronage and kind review. Your excellent recommendation lets our staff and other travelers know that guests can count on a great stay here. Please come back soon! Best,
10/10 Excellent
Landon
24 Mar 2024
Landon
Stayed 2 nights in Mar 2024
Response from Antonia A. on 14 Apr 2024
Dear Landon, We do our very best to provide every guest with a great stay and an excellent overall value. It is wonderful to hear that we succeeded! Thank you for being our guest and for taking the time to share this review. We hope to see you back soon.
10/10 Excellent
William
23 Mar 2024
William
Stayed 3 nights in Mar 2024
Response from Antonia A. on 14 Apr 2024
Dear William, We are glad our Hotel Effie provided you a five-star experience while visiting Sandestin. Thank you for your business and for taking the time to share your review. We hope to see you again soon.
Sandestin is one of my new favorite vacation spots. Everybody was so nice and helpful
Jasmine
Stayed 2 nights in Mar 2024
Response from Antonia A. on 7 Apr 2024
Dear Jasmine, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip! Best,
The hotel was beautiful, the staff was cordial. The room was spacious and beautiful views from the window to the grounds. The rooftop with the pool was the place to be if you couldn't make it to the beach.
Laventrice
Stayed 2 nights in Mar 2024
Response from Antonia A. on 7 Apr 2024
Dear Laventrice, WOW! You said it all for us. Thank you so much for your kind words and excellent recommendation. Reviews like yours leave us smiling from ear to ear, and we're thrilled you chose Hotel Effie for your travel needs. Make sure to revisit us for another wonderful experience! Best,
10/10 Excellent
Landon
20 Mar 2024
Landon
Stayed 1 night in Mar 2024
Response from Antonia A. on 14 Apr 2024
Dear Landon, We are glad our Hotel Effie provided you a five-star experience while visiting Sandestin. Thank you for your business and for taking the time to share your review. We hope to see you again soon.
Dear JA, Thank you for taking the time to share your experience. I’m pleased to hear our Hotel Effie made for an enjoyable stay. We appreciate your kind review and look forward to your return.
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
10/10 Excellent
Brian
14 Mar 2024
Brian
Stayed 2 nights in Mar 2024
Response from Antonia A. on 7 Apr 2024
Dear Brian, Thank you for taking the time to share a five-star review of your experience with us. We appreciate your support and look forward to serving you again. Best,
Wonderful stay! Every was so clean and nice. Close to everything.
Vicki
Stayed 3 nights in Mar 2024
Response from Effie on 14 Mar 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
Amazing location and nice clean hotel. Couldn’t ask for better.
Taylour
Stayed 3 nights in Mar 2024
Response from Effie on 12 Mar 2024
Thank you for taking the time to leave us a review. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Hotel Effie!
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
We had a great time. Very easy check in and the staff was super helpful/ friendly.
Shalia
Stayed 1 night in Mar 2024
Response from Effie on 5 Mar 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
The property was really nice. It was located it a nice and quiet area. The view was remarkable.
Jackie
Stayed 2 nights in Mar 2024
Response from Effie on 5 Mar 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
Our favorite place to visit away from home. I highly recommend this one!
Dorcas
Stayed 2 nights in Feb 2024
Response from Effie on 27 Feb 2024
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations.
Beautiful property with very nice staff. I felt like the sheets and pillows were very low quality for the type of hotel this is. Drinks are very expensive at the hotel bar! But overall, we had a great time.
Olivia
Stayed 2 nights in Feb 2024
Response from Hotel Effie Front Office on 20 Feb 2024
Thank you for taking the time to leave us a review. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Hotel Effie!
Always a joy to stay at Effie. Great service everywhere you go!!! The valet is amazing. Thank you Dakota and Jace for getting our car in the rain so we didn’t have to get wet. Love the flowers that are everywhere in the hotel.
Angelica
Stayed 2 nights in Feb 2024
Response from Hotel Effie Front Office on 20 Feb 2024
Thank you for taking the time to leave us a review. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Hotel Effie!
Response from Hotel Effie Front Office on 20 Feb 2024
Thank you for taking the time to leave us a review. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Hotel Effie!