Boating

Reviews of La Quinta Inn & Suites by Wyndham Miramar Beach-Destin

2.5 out of 5
La Quinta Inn & Suites by Wyndham Miramar Beach-Destin
12839 Emerald Coast Pkwy, Miramar Beach, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 700 out of 1203 reviews" "
Rating 8 - Good. 290 out of 1203 reviews" "
Rating 6 - Okay. 98 out of 1203 reviews" "
Rating 4 - Poor. 57 out of 1203 reviews" "
Rating 2 - Terrible. 58 out of 1203 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

CONSTANTIN

Disliked: Cleanliness, staff & service, property conditions & facilities
Very close to the beautiful beach, decent breakfast, clean room. Con’s- Dirty, smelly, uncomfortable The hotel smelled like marijuana and other smoking substances, very noisy, unclean environment the carpet. For $500 for two nights, stay away.
Stayed 2 nights in May 2024
Response from Hotel Manager on 6 May 2024
Dear CONSTANTIN,We're glad to hear that you appreciated the proximity to the beach and found the breakfast satisfactory, as well as the cleanliness of the room. However, we apologize for the inconveniences you experienced with the cleanliness, odor, and noise level during your stay. Your feedback is important to us, and we will address these concerns to ensure improvements are made. Please note that we do not allow the use of marijuana or any other such substances in our hotel or on our property. We apologize for any inconvenience caused.Sincerely, Hotel Manager

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and nice!
Stayed 1 night in May 2024
Response from Hotel Manager on 6 May 2024
Dear Ricky,Thank you for your great feedback. We're thrilled to hear that you had a positive experience with our staff! Providing helpful and friendly service is a top priority for us, and we're glad that our team met your expectations. We look forward to welcoming you back for another great experience!Sincerely, Hotel Manager

10/10 Excellent

Kayanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 6 May 2024
Dear Kayanna,Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager

10/10 Excellent

Skylar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Hotel Manager on 4 May 2024
Dear Skylar,Thank you for your great feedback! We are so glad you had a wonderful experience with us. We certainly try our best to offer the best and most comfortable stay possible. We look forward to hosting you again for another peaceful stay very soon! Sincerely, Hotel Manager

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2024
Response from Hotel Manager on 4 May 2024
Dear Justin,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Johnathan

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 3 May 2024
Dear Johnathan,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and spacious and it was close to the beach
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 30 Apr 2024
Dear Stacy,Thank you for your feedback. We're delighted to hear that you found our property clean, spacious, and conveniently located close to the beach. Your satisfaction is important to us, and we're pleased that you had a positive experience during your stay. We hope to welcome you back for another enjoyable visit in the future.Sincerely, Hotel Manager

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
E erything was great
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 30 Apr 2024
Dear Guest,Thank you for your feedback! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we're delighted that everything meets your expectations. We look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from Hotel Manager on 30 Apr 2024
Dear James,Thank you for your feedback! We're glad to hear that you enjoyed your stay with us. Your satisfaction is important to us, and we hope to welcome you back for another pleasant visit in the future.Sincerely, Hotel Manager

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 1 May 2024
Dear Theresa,Thank you for the 5-star rating. We strive for guest satisfaction, and we are glad you were so satisfied. We believe in providing a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. We look forward to seeing you again soon!Sincerely, Hotel Manager

10/10 Excellent

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to stay place when I go to Miramar. Right down the road is a public beach access! Breakfast is amazing and staff is so friendly! Will continue to stay here!
Stayed 1 night in Apr 2024
Response from Hotel Manager on 29 Apr 2024
Dear Guest,Thank you for your wonderful feedback! We're thrilled to be your go-to stay place when you visit Miramar. It's fantastic to hear that you enjoy the nearby public beach access and that you find our breakfast amazing. Our staff takes pride in providing friendly service, and we're delighted to hear that they have contributed to your enjoyable stays. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 Excellent

Jaselle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 27 Apr 2024
Dear Jaselle,Thank you for your positive feedback! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable visit.Sincerely, Hotel Manager

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Had to drive to beach
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 25 Apr 2024
Dear Guest,Thank you for your positive rating! We're glad to hear that despite having to drive to the beach, you had a great experience during your stay with us. Your satisfaction is important to us, and we appreciate your feedback. We hope to welcome you back for another enjoyable visit in the future.Sincerely, Hotel Manager

10/10 Excellent

Valerie, St. Catharines

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that this hotel was in close proximity to the beach where you could park for free. Very nice hotel.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 25 Apr 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed our hotel's proximity to the beach and the convenience of free parking. We appreciate your kind comments and are pleased that you had a great experience with us. We look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager

4/10 Poor

Kayoua

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property looked like a newer hotel. Our room looked clean, but unfortunately our bathroom reeked of cigarettes. It’s supposedly a nonsmoking hotel. I went down to let the front desk know right away because I was sensitive to cigarette smoke & I didn’t want to be charge for smoking fees. He told me unfortunately they were fully booked & couldn’t change rooms for us. He gave me a smoke odor remover spray. I used it & it did help for a little bit, but later that night around 1am the bathroom reeked of cigarettes again. The smoke smell was so bad I had to hold my breath to use the restroom. I couldn’t even wash up properly the next morning. Sad it could have been a much better experience if people weren’t smoking & venting their smoke in the bathroom.
Response from Hotel Manager on 24 Apr 2024
Dear Guest,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you encountered with the cigarette odour in your bathroom. As a nonsmoking hotel, we take this matter seriously and will address it with our team to ensure it does not happen again. Your comfort and satisfaction are important to us, and we regret that we were unable to provide you with a more pleasant stay. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Sincerely, Hotel Manager

10/10 Excellent

Tamiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was the absolute best!! Paul is an awesome host and makes the best drinks. Great laid back atmosphere. Perfect place for couples and families!!
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 23 Apr 2024
Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you had an exceptional experience with our customer service, particularly with Paul's hospitality and excellent drinks. We appreciate your kind words and look forward to welcoming you back for another memorable visit.Sincerely, Hotel Manager

8/10 Good

Santwayla

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! The staff was extremely friendly! Nice location!
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 23 Apr 2024
Dear Guest,Thank you for your positive feedback! We're thrilled that you found our hotel very clean, with friendly staff, and in a nice location during your stay. Your satisfaction is important to us, and we appreciate your kind words. We look forward to hosting you again for another enjoyable experience.Sincerely, Hotel Manager

6/10 Okay

Eryn

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This place was nice, however, I have never stayed somewhere that has such poor noise blocking from the doors and walls. You could hear peoples conversations from their rooms several rooms away. If someone was outside your door it felt like they were in the room with you. So if you’re looking for somewhere to get a peaceful nights sleep, this isn’t the right spot, but if you don’t care then it was great.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 23 Apr 2024
Dear Guest,Thank you for sharing your feedback about your recent stay with us. We apologize for any inconvenience caused by noise disturbances from neighbouring rooms and outside areas. Your comments are valuable to us, and we will address this issue to ensure a more peaceful environment for our guests. We appreciate your understanding and hope to have the opportunity to better accommodate you in the future.Sincerely, Hotel Manager

2/10 Terrible

Natasha

Disliked: Cleanliness, property conditions & facilities
Rooms wasn’t ready manager didn’t come let guess know what was goin. Was very upset.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 22 Apr 2024
Dear Natasha,We apologize for the inconvenience caused by the delay in having your room ready and the lack of communication from our manager. This does not meet our standards of service, and we are truly sorry for any frustration it may have caused. We will address this issue internally to prevent it from happening again. Thank you for bringing this to our attention. We hope to welcome you again soon.Sincerely, Hotel Manager

2/10 Terrible

Ashley

Travelled with family
Disliked: Staff & service
My family and i recently planned a weekend trip. Once we arrived to the hotel i was told that there lights was out and i should get in contact with their manager. They didn’t tell us how long the outage would be, if an electrician was on their way or how they could accommodate our stay.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 21 Apr 2024
Dear Guest,We apologize for the inconvenience you experienced with the lights during your stay. Your feedback is important, and we'll address this issue to ensure it doesn't happen again. If you'd like to discuss your experience further, please reach out to us directly.Sincerely, Hotel Manager

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful spotlessly, clean hotel around the Bay very upscale and modern. I would stay there again.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 19 Apr 2024
Dear Rick,Thank you for your wonderful feedback! We're thrilled that you enjoyed our upscale and modern hotel with spotlessly clean accommodations. We appreciate your kind words and are delighted that you would choose to stay with us again. We look forward to welcoming you back for another fantastic experience.Sincerely, Hotel Manager

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 17 Apr 2024
Dear Deborah,Thanks for your great feedback. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager

6/10 Okay

Joyce Ann

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Check in wasn't good. Three room reserved and all of us had different rates, even though we all booked on Trivago. Breakfast was not good. Bacon undercooked (raw). No yogurt coffee cold.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 17 Apr 2024
Dear Joyce Ann,We're truly sorry to hear about the issues you encountered during your check-in and breakfast experience. Your feedback regarding the inconsistency in room rates and the quality of breakfast is concerning, and we apologize for any inconvenience or disappointment caused. Rest assured, we'll investigate these matters with our team to ensure that they are addressed promptly and that improvements are made where necessary.Sincerely, Hotel Manager

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Apr 2024
Response from Hotel Manager on 17 Apr 2024
Dear Brianna,Thank you for your wonderful feedback. We are thrilled to know you loved every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service !
Stayed 1 night in Apr 2024
Response from Hotel Manager on 13 Apr 2024
Dear Sylvia,Thank you for your kind words about our service! We are thrilled to hear that you had an excellent experience during your stay. Providing exceptional service is our priority, and we appreciate your feedback. We hope to have the pleasure of welcoming you back soon.Sincerely, Hotel Manager

8/10 Good

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a convenient and reasonably priced hotel in the vicinity of beaches. Not within walking distance of the gulf.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 12 Apr 2024
Dear DAVID,Thank you for sharing your feedback. We're glad to hear that you found our hotel convenient and reasonably priced for exploring the nearby beaches. While we're not within walking distance of the Gulf, we hope our location still provides easy access to the attractions in the area. We appreciate your patronage and hope to welcome you back for another enjoyable stay.Sincerely, Hotel Manager

10/10 Excellent

Elizabeth

We stayed at this location 2 nights and the staff was courteous, professional and helpful. The establishment was clean and we felt safe.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 12 Apr 2024
Dear Elizabeth,Thank you for your kind feedback! We're delighted to hear that you had a pleasant stay with us and that our staff provided courteous, professional, and helpful service. It's great to know that you found our establishment clean and felt safe during your visit. We appreciate your positive comments and look forward to welcoming you back for another enjoyable experience.Sincerely, Hotel Manager

4/10 Poor

Dale

Stayed 2 nights in Apr 2024
Response from Hotel Manager on 1 May 2024
Dear Dale,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so that we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager

10/10 Excellent

Johanny

Liked: Cleanliness, staff & service, property conditions & facilities
I like the hotel, now the included breakfast not much but it was ok
Stayed 4 nights in Mar 2024
Response from Hotel Manager on 9 Apr 2024
Dear Johanny,Thank you for your feedback. We're glad to hear that you liked our hotel overall. We apologize if the included breakfast did not fully meet your expectations, but we appreciate your understanding. We strive to provide a satisfactory experience for all our guests and will use your comments to improve. We hope to have the opportunity to welcome you back for another enjoyable stay.Sincerely, Hotel Manager

8/10 Good

Kentrez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's conveniently located near a public access area to the beach
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 9 Apr 2024
Dear Kentrez,Thank you for your feedback! We're glad to hear that you appreciated our hotel's convenient location near a public access area to the beach. We hope you had a wonderful time enjoying the beach during your stay. We appreciate your review and look forward to welcoming you back for another visit.Sincerely, Hotel Manager

8/10 Good

Donald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room very nice. & the bathroom
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 9 Apr 2024
Dear Donald,Thank you for your positive feedback! We're delighted to hear that you found your room and bathroom very nice. Providing comfortable and enjoyable accommodations for our guests is our top priority. We appreciate your kind words and hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager

2/10 Terrible

Jasmine

Travelled with family and small children, Travelled with pets
Liked: Property conditions & facilities
Disliked: Cleanliness
My sheets on the beds had stains on them, the bathtub was not cleaned I took pictures of both. I was told by the lady at the desk she was not a manager and there was nothing she could do. I changed the sheets myself. The other lady i talked to stated she would talk to a manger for me, I still haven't heard anything.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 6 Apr 2024
Dear Guest,We apologize for the inconvenience you experienced during your stay. We take your feedback seriously and will address these issues promptly with our team to ensure a more satisfactory experience in the future.Sincerely, Hotel Manager

8/10 Good

Jooyeon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 7 Apr 2024
Dear Guest,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and are glad to see that you had a positive experience overall. If you have any specific comments or suggestions for improvement, please feel free to share them with us. We strive to continuously enhance our guests' experience and would love to hear from you. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

6/10 Okay

Twan, Birmingham

Stayed 3 nights in Mar 2024
Response from Hotel Manager on 6 Apr 2024
Dear Twan,Thank you for rating your experience with us. We're pleased to hear that you had a positive stay overall. We appreciate your feedback and hope to have the opportunity to serve you again in the future and earn that extra 2 points to make it a perfect 5.Sincerely, Hotel Manager

2/10 Terrible

Asiram Etneup

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 5 Apr 2024
Dear Guest,Thank you for your rating, and we're sorry to hear that your recent stay with us did not meet your expectations. If you have any specific concerns or issues that you would like to address, please do not hesitate to reach out to us. We hope to have the opportunity to better serve you in the future. Sincerely, Hotel Manager

8/10 Good

bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again
Stayed 1 night in Mar 2024
Response from Hotel Manager on 4 Apr 2024
Dear Bruce,Thank you for your positive feedback! We're delighted to hear that you would choose to stay with us again. We look forward to welcoming you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Sincerely, Hotel Manager

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very pleasant stay. It was very clean.
Stayed 6 nights in Mar 2024
Response from Hotel Manager on 4 Apr 2024
Dear Ana,Thank you for your positive feedback! We're delighted to hear that you had a very pleasant stay and that you found our hotel to be clean. Providing a clean and comfortable environment for our guests is our top priority, and we're glad to know we succeeded in making your stay enjoyable. We hope to welcome you back again soon!Sincerely, Hotel Manager

6/10 Okay

Shahrzad

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The checking is too late and they don’t even take in the luggage which was very inconvenient. We stayed there for 3 nights and didn’t get any housekeeping! The room was clean which was nice but everything felt cheap! The toiletries and papers felt like they were bought from the dollar store. The towels smelled like bleach. The breakfast was just ok. So, overall I wouldn’t go back there and would only recommend it if you just want a room to sleep because the bed was clean and comfortable.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on 3 Apr 2024
Dear Shahrzad,Thanks for your stay at our property. Appreciate your feedback and telling us what you liked and also the areas where we can improve. According to your observations, we will improve the hotel's amenities and services. Hope to welcome you again soon.Sincerely, Hotel Manager

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly and clean
Stayed 1 night in Apr 2024
Response from Hotel Manager on 3 Apr 2024
Dear Holly,We're delighted to hear that you found our hotel to be pet-friendly and clean. Ensuring a comfortable and welcoming environment for both guests and their furry companions is important to us. Thank you for choosing to stay with us, and we look forward to welcoming you and your pet back again soon.Sincerely, Hotel Manager

10/10 Excellent

Brittney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great.. beds were super comfortable, room was nice and clean and the breakfast was nice..
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 1 Apr 2024
Dear Brittney,Thank you for your wonderful feedback! We're thrilled to hear that you had a great stay with us. Providing comfortable and clean accommodations, as well as a satisfying breakfast, are our top priorities. We appreciate your kind words and hope to welcome you back again soon for another enjoyable experience.Sincerely, Hotel Manager

10/10 Excellent

LeiTosha

Stayed 3 nights in Mar 2024
Response from Hotel Manager on 21 Apr 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you had a great experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for how we can further enhance our guests' experiences, please feel free to let us know. We appreciate your review and look forward to welcoming you back again in the future!Sincerely, Hotel Manager

10/10 Excellent

Ernesto

Stayed 2 nights in Mar 2024
Response from Hotel Manager on 21 Apr 2024
Dear Guest,Thank you for your excellent rating! We're delighted to hear that you had a great experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for how we can further enhance our guests' experiences, please feel free to let us know. We appreciate your review and hope to have the pleasure of welcoming you back again in the future!Sincerely, Hotel Manager

8/10 Good

Yisel

Stayed 3 nights in Mar 2024
Response from Hotel Manager on 20 Apr 2024
Dear Guest,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If you ever find yourself in the area again, we'd be delighted to have the opportunity to host you once more.Sincerely, Hotel Manager

8/10 Good

Neka

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Only part we didnt care for was we stayed a week and our room didnt get swept once. With being at a beach everyday the sand was not pleasant on the floors and when asked if they could clean our rooms i got told tomorrow and never did. Other than that the rooms were comfy and quiet.
Stayed 6 nights in Mar 2024
Response from Hotel Manager on 1 Apr 2024
Dear Neka,Thank you for sharing your feedback with us. We apologize for the oversight in not having your room swept during your week-long stay. Your comments have been shared with our housekeeping team to ensure improvements are made. We're glad to hear that you found the rooms comfy and quiet otherwise. We appreciate your understanding and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 Excellent

JACQUELINE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property will always stay when i come in town …Great staff and very professional easy check in and was able to check in early
Stayed 3 nights in Mar 2024
Response from Hotel Manager on 1 Apr 2024
Dear Guest,Thank you for your feedback. We're delighted to hear that you love our property and that our staff provided you with excellent service during your stay. Ensuring a smooth and convenient check-in process is important to us, and we're glad we could accommodate your early check-in request. We look forward to welcoming you back whenever you're in town again!Sincerely, Hotel Manager

6/10 Okay

RICHARD

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was at 4pm. We arrived at 3:35pm. Was told to wait since check in is 4pm. There was other people waiting in the lobby. One was there since 1:30. I get it that check in is at 4pm. But no attempt was made to see if rooms were ready. So at 4pm there was a large rush and a long line to check in. Very inconvenient way to start our vacation. Thankfully, the rooms were clean as was the hotel. A little noisy but I've stayed in worse.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 1 Apr 2024
Dear RICHARD,Thank you for sharing your experience with us. We apologize for any inconvenience caused by the delay in check-in. Your feedback is valuable, and we will use it to improve our procedures to ensure a smoother experience for our guests. We're glad to hear that you found the rooms and hotel clean, although we regret any noise disturbances. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Randal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and spacious rooms. Good variety for the free breakfast.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 30 Mar 2024
Dear Randal,Thank you for your positive feedback. We're delighted to hear that you had a great experience with our staff, found our rooms clean and spacious, and enjoyed the variety offered at breakfast. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I stayed here for spring break with my family for three nights. The room itself was good but, the service was terrible. They never came in to clean our room, they didn’t have a good choice for breakfast, and we had to go downstairs to pick up our own towels.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on 30 Mar 2024
Dear Ashley,We're sorry to hear about the shortcomings you experienced during your stay. It's disappointing to learn that our service fell short of your expectations, particularly regarding room cleaning, breakfast options, and towel delivery. Please accept our sincere apologies for any inconvenience caused. Your feedback is valuable, and we'll address these issues to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide a more satisfactory stay.Sincerely, Hotel Manager

8/10 Good

Krista

Liked: Staff & service, property conditions & facilities
There were some hairs in one of the beds.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 28 Mar 2024
Dear Krista,We apologize for the cleanliness issue you encountered during your stay. Providing a clean and comfortable environment is our top priority, and we regret that we fell short of your expectations in this regard. Rest assured, we will address this with our housekeeping team to ensure such oversights are rectified. Your feedback is valuable to us, and we hope to have the chance to welcome you back for a much-improved experience.Sincerely, Hotel Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at a lot of La Quinta hotels and have never been disappointed.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 26 Mar 2024
Dear James,Thank you for your loyalty and kind words about your experiences with La Quinta Hotels. We're thrilled to hear that we've consistently met your expectations during your stay with us. Providing excellent service and comfortable accommodations is our top priority, and we're grateful for your continued confidence in us. We look forward to welcoming you back for many more enjoyable stays in the future!Sincerely, Hotel Manager