「We had a mixed experience at this hotel, with some positive aspects but also some very frustrating issues.
The biggest problem was the room. We booked and paid for a room advertised with a balcony, but upon arrival we were told that the room we had booked simply did not exist. What was most disappointing was how the hotel handled the situation. They did not offer any solution, complimentary service, or compensation, and instead blamed Expedia. Fortunately, we contacted Expedia, and they were...
「Advertised there was a pool as the first amenity- the indoor pool finally opened halfway through the stay but took another few days to heat up and all feels very unfinished. The outdoor pool isn’t coming until 2027!! They were still laying turf with builders all over and no loungers available for entirety of my stay. Hotel is far from finished yet
Great views from the fourth floor room with terrace (but lift isn’t installed yet, so lots of stairs to climb!).
Staff lovely」
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