Concord Monarch Plaza Hotels

"Close to the airport and shops nearby. Room was clean and located where I asked - away from elevator and ice machine. The chairs in the room could use improvement - more padding, for example."

" Satisfactory across the board! The staff are exceptional and I always feel welcomed as soon as I walk in the door."

"I booked this room to take my grandkids swimming. No idea that the pool was being worked on and closed. They wouldn’t cancel my reservation and neither would Expedia. Robbery. "

"N/A"

"During my recent stay at the Fairfield, I found the staff to be consistently friendly, professional, and courteous. However, the experience was significantly impacted by an ongoing issue with the hot water in my room. Throughout my stay, I was repeatedly without hot water, and several of my colleagues expressed that they were dealing with the same problem in their rooms as well. Although the staff assured us that maintenance would address the issue, it was never resolved. Having to take cold showers and then step out into winter weather made the stay extremely uncomfortable and ultimately unpleasant. Because this issue persisted despite multiple reports, I do not plan to book at this location in the future."

"Mold on the wall"

"Nice place to stay. Staff was great! Diamond was super helpful and overall very attentive to our needs. "

"Clean room, open layout made the room feel really spacious, quiet stay."

"Room and bathroom were great; bed / pillows so comfortable; love the robes. Breakfast had just the right amount of variety / selections. Elevator was not working but we were ok with stairs. It had been not working in our December visit either. "