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Reviews of Hotel Il Pellicano

5 out of 5
Hotel Il Pellicano
Località Sbarcatello, Porto Ercole, Monte Argentario

Reviews

10

Exceptional

Rating 10 - Excellent. 28 out of 31 reviews" "
Rating 8 - Good. 3 out of 31 reviews" "
Rating 6 - Okay. 0 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maryam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hospitality and property. My husband and I were blown away by the entire experience. The landscaping is stunning, the hotel rooms are clean and cozy, the dining was superb, and the views of the Mediterranean Sea are unmatched. Best hotel experience I’ve ever had.
Stayed 2 nights in Apr 2024
Response from Hotel Il Pellicano on 25 Apr 2024
Dear Maryam,Thank you very much for taking the time to review your experience at Il Pellicano. We are truly pleased to read that you completely enjoyed your stay in every single detail and we are looking forward to welcoming you back to our property on the occasion of your next stay in Monte Argentario. Kind Regards, Il Pellicano Team

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Unbelievable stay in every way. Can’t say enough great things about this resort. Will definitely come back one day, hopefully soon!
Stayed 3 nights in Oct 2023
Response from Hotel Il Pellicano on 6 Nov 2023
Dear Adam,We would like to thank you for your kind feedback regarding your stay at Hotel Il Pellicano.Our entire Team couldn't be more delighted to read that you were completely satisfied of all the different aspects of your experience, including our attentive service.We are truly looking forward to welcoming you back to Il Pellicano in the next future,Kind Regards,Il Pellicano Team

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Hotel Il Pellicano on 12 Apr 2023
Dear Mr. Laurent,Thank you for your feedback! Your recognition means a lot to us and definitely motivates us all to keep striving for service excellence.Kind Regards,Il Pellicano Team

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is absolutely gorgeous, Excellent food and service. Trip of a lifetime
Stayed 5 nights in May 2022
Response from Hotel Il Pellicano on 11 Jun 2022
Dear Patricia, We would like to thank you for your kind feedback regarding your stay at Il Pellicano. We couldn't be more delighted to read that you were completely satisfied of all the different aspects of your experience, including our attentive service. Our Team is truly looking forward to welcoming you back to Monte Argentario in the next future. Kind Regards, Il Pellicano Team

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022
Response from Hotel Il Pellicano on 3 Sept 2022
Thank you for your feedback! Your recognition means a lot to us and definitely motivates us all to keep striving for service excellence.

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal property, service, food, and overall experience. Will be back!
Stayed 4 nights in May 2022
Response from Hotel Il Pellicano on 25 May 2022
Dear Phillip, Thank you very much for taking the time to review your experience at Il Pellicano. We are truly pleased to read that you completely enjoyed your stay in every single detail and we are looking forward to welcoming you back to our property on the occasion of your next stay in Monte Argentario. Kind Regards, Il Pellicano Team

10/10 Excellent

Katrine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
Most beautiful hotel with the kindest staff! Will definitely be coming back!
Stayed 3 nights in Apr 2022
Response from Hotel Il Pellicano on 7 May 2022
Dear Katrine, We appreciate your comments regarding your stay at Hotel Il Pellicano.  It is always a pleasure to receive positive feedback. We will share your comments with our team, who we are certain will be encouraged by your remarks.  As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Il Pellicano Team

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il Pellicano
Absolutely incredible. I can definitely understand why people return year after year, and I already can't wait to visit again. The property is breathtakingly beautiful, luxurious yet eminently comfortable. The beachfront is paradise.
Stayed 2 nights in Sep 2021
Response from Hotel Il Pellicano on 3 Sept 2022
Thank you for your feedback! Your recognition means a lot to us and definitely motivates us all to keep striving for service excellence.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Iconic hotel at beautiful location needs a refresh
Exceptional location with a beautiful rocky beach. Old world style but showing its age a bit. Needs to spend more on maintenance - newer towels, linens, etc. Service is generally excellent and charming but there is room for improvement with better training and quality control. Had a couple of mishaps that could have been easily avoided by better operational attention to detail. Perhaps i am being a bit harsh but if Pellicano is claiming top tier standing and asking customers to pay for it, these are things that should not happen. The food at the "casual" dining restaurant is excellent and the view is breathtaking. The Michelin restaurant is awful. The cuisine was uninspiring and trite. Shallow attempts at trying to be innovative fell short. Also, the wines by glass were terrible. I would stay at this hotel again but definitely would not eat the high end restaurant.
Stayed 2 nights in Jun 2021
Response from Marketing Specialist on 23 Aug 2021
Thank you for your feedback! Your recognition means a lot to us and definitely motivates us all to keep striving for service excellence. We will be happy to share your feedback with the entire team. We are sorry that your experience did not meet your expectations. We appreciate your comments and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Clare

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional in every way!
Exceptional! Everything was beyond expectations. Staff went out of their way to ensure that it was the most special vacation for everyone!
Stayed 1 night in Sep 2020
Response from Silana on 18 Sept 2020
Thank you so much for your kind review. We are so glad to hear that you had a pleasant stay. It's very important for us, the whole staff try to do always the best to satisfy our Guests and make their stay as pleasant as possible. We remain at your complete disposal and we really hope to be able to welcome you back in a very near future. With our best regards, Silana Lubrano reservation supervisor

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Hotel Il Pellicano on 3 Sept 2022
Thank you for your feedback!

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019
Response from Hotel Il Pellicano on 3 Sept 2022
Thank you for your feedback!

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Hotel Il Pellicano on 20 Sept 2019
Thank you for your feedback!

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Hotel Il Pellicano on 20 Sept 2019
Thank you for your feedback!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Hotel Il Pellicano on 20 Sept 2019
Thank you for your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is beyond gorgeous, the food is amazing and the staff is beyond attentive. It was a dream to stay here!
Stayed 3 nights in Jun 2019
Response from Hotel Il Pellicano on 2 Aug 2019
Thank you for your feedback! Your recognition means a lot to us and definitely motivates us all to keep striving for service excellence

8/10 Good

Mrs N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Mezzatorre Hotel & Thermal Spa on 2 Aug 2019
Thank you for your feedback!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intimate Luxury Resort
Exceptional resort. The rooms, grounds, lobby, bar, dining rooms, pool and beach area are all gorgeous. You are in the lap of luxury. Food and drinks are expensive but they give you a lot of extras with your orders.
Stayed 3 nights in May 2019
Response from Hotel Il Pellicano on 2 Aug 2019
Thank you for your feedback! Your recognition means a lot to us and definitely motivates us all to keep striving for service excellence

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Hotel Il Pellicano on 2 Aug 2019
Thank you for your feedback!

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Hotel Il Pellicano on 2 Aug 2019
Thank you for your feedback!

10/10 Excellent

helmut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019
Response from Hotel Il Pellicano on 2 Aug 2019
Thank you for your feedback!

8/10 Good

Ove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Hotel Il Pellicano on 2 Aug 2019
Thank you for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Amazing
Stayed 2 nights in Sep 2018
Response from Hotel Il Pellicano on 2 Aug 2019
Thank you for your feedback!

10/10 Excellent

francesca romana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tutto issimo
Stayed 4 nights in Apr 2023
Response from Hotel Il Pellicano on 15 Apr 2023
Gentilissima Sig.ra Gabrielli,la ringraziamo molto per aver condiviso la sua esperienza al Pellicano e siamo lieti di leggere che è stato "Tutto issimo".Costantemente ci impegniamo per soddisfare le esigenze ed aspettative dei nostri Ospiti ed esserci riuscito con lei, ci rende molto felici e consapevoli di continuare sulla buona strada intrapresa.Non vediamo l'ora di poterla presto riaccogliere come nostra graditissima Ospite.Con i nostri più Cordiali Saluti,Il Pellicano Team

10/10 Excellent

Luigi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meraviglioso!
Response from Hotel Il Pellicano on 4 Nov 2022
Gentilissimo Luigi,Desideriamo ringraziarLa per il suo commento in merito alla sua esperienza al Pellicano. Siamo assolutamente lieti di leggere che il soggiorno sia stato all'altezza delle sue aspettative e ci auguriamo di poterla riaccogliere nuovamente come nostro graditissimo Ospite.Cordiali Saluti,Il Pellicano Team

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel emplacement. Wow.
Stayed 2 nights in Oct 2022
Response from Hotel Il Pellicano on 25 Oct 2022
Dear Sylvain,We would like to thank you for your kind feedback regarding your stay at Hotel Il Pellicano. We are truly pleased to read that you completely enjoyed your stay in every single detail and we are looking forward to welcoming you back to our property in the occasion of your next stay with us.Kind Regards,Il Pellicano Team

10/10 Excellent

Søren Myrup

Stayed 2 nights in Oct 2021
Response from Hotel Il Pellicano on 3 Sept 2022
Thank you for your feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è eccezionale. Ciò che ho preferito è l'accoglienza superlativa e l'attenzione all'ospite che, si precepisce fin dal primo momento, è prioritaria per tutto il personale, a tutti i livelli.
Stayed 2 nights in Sep 2019
Response from Hotel Il Pellicano on 2 Oct 2019
Grazie per il tuo feedback! Il tuo riconoscimento significa molto per noi e sicuramente ci motiva tutti a continuare a lottare per l'eccellenza del servizio

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Hotel Il Pellicano on 2 Aug 2019
Thank you for your feedback!