2/10 糟糕
Melanie
与家人出行
2024年01月3日
不满意:清洁度、服务设施、住宿条件和设施
I am really not satisfied with this hotel and would not recommend it to nobody. We had a first room where there was a leak, no towels, no blankets, it was not well maintained and it was really old. They change us room and it was the same thing air conditioning not working, light in the bathroom not working, no toilet paper, was not well maintained and old. I tried to contact Expedia to get a refund. They answered and try to help but the hotel was supposed to contact me to settle the matter. No one contact me. I am really not impress with the customer service and the description is not accurate.
Melanie
2023 年 12 月入住 6 晚