Being a VRBO property owner, I am sensitive about good ratings. However, I am not happy to be giving a 3-star review on a property that had received so many positive reviews; I had very high expectations and chose this property based on the many positive reviews. First, I will begin with positive comments: (1) central location to the many walled towns in Tuscany-one of the main reasons we chose this property; (2) the villa is attractive, clean, and mostly authentic; (3) the pool & grounds are nice; (4) the kitchen was adequately equipped; (5) linens and towels were fine. Second, comments about wasn't so good: (1) the adjacent factory activity can be heard at times; (2) the coffee maker uses pods that are not available at a grocery store, but Gianni said he would supply them for a cost of 5 Euros for 10; (3) the property gate requires getting out of your car to punch in the code-very inconvenient especially if bad weather. At 7:00 am when we were leaving the property for the airport, the gate to the driveway would not open for us to be able to leave and fortunately we had a phone number for Gianni's parents who did not speak English but we were able to communicate the problem with the gate and they came to property to manually open the gate. This delayed us by 30 minutes & more importantly, if Gianni's parents were not available to open the gate, we could have missed our flight because there was no way to drive off the property. Hence, the main reason for the 3-star rating!
